Do Skillful and Continual Analysis
Curriculum Guideline Five
Because there is no one best way to manage courts, court managers must use hard and soft data to analyze unique court management circumstances and conditions. Reliable data and informed analysis produce the basis for accountability and continual improvement.
Knowledge, Skills and Abilities
Knowledge of information and data needs; national, state, and local databases; how to acquire needed information; how to analyze necessary data; and how to use statistics, analytic staff, and reports;
Ability to be inquisitive about and to scrutinize court performance openly, honestly, and continually;
Skill in problem recognition and definition, diagnosis, analysis, and in finding alternative solutions;
Ability to use objective data and anecdotal information when considering or conducting performance assessments;
Skill in thinking logically and outside the box;
Knowledge of the Trial Court Performance Standards and the accompanying assessment and measurement system;
Skill in using performance measurement, resource allocation tools, and benchmarking to measure program costs, court performance, and outcomes;
Knowledge of strategies, techniques, and skills such as total quality management and current management tools; and
Skill in making adjustments based on assessments of how well the court is doing.
View the Summary of Leadership Curriculum Guidelines or click on each of the five Curriculum Guidelines to see the associated Knowledge, Skills and Abilities:
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