Governance Committee

Welcome!

This permanent committee maintains and updates the Strategic Plan and the National Agenda. This committee is also charged with the responsibility for reviewing and making recommendations for revisions to the NACM Operations Manual and the Bylaws.

Nicole Garcia

Committee Chair

Interested in being a member of this committee? Simply attend the next meeting to join!

Agendas & Minutes

Date	Agenda	Minutes
August 7, 2024	Agenda
September 4, 2024	Cancelled
October 2, 2024	Agenda	Minutes
November 6, 2024	Cancelled
December 4, 2024	Agenda
January 1, 2025	Cancelled
February 5, 2025
March 5, 2025
April 2, 2025
May 7, 2025
June 4, 2025

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We meet via Zoom on the first Wednesday of each month at 3 PM EST.

Meeting ID 812 2718 9771

Meeting Passcode 007525

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Standing Positions

Courtney Whiteside

Vice Chair

Resources

Topic	Title	Speaker	2nd Speaker	3rd Speaker	Type of Resource	Volume/Date	Edition	Year
Access to Justice	How to Equal Will We Be The Future Focus of Access to Justice	Peter Kiefer	Phil Knox	Anne Wallace	Conference Video		Annual	2017
Access to Justice	Implicit Bias How Our Amazing Brains Can Lead Us Astray	Kelly Tait			Conference Video		Annual	2017
Access to Justice	Plenary: Working with Universities to Inform and Improve Access to Justice	Lauren Lucas			Conference Video		Annual	2018
Access to Justice	Plenary: Why What We do Matters	Judge Victoria Pratt			Conference Video		Annual	2018
Access to Justice	Expanding Access to Court Neighborhood Centers	Carole Bell-Daniel	Nhi Tran	Gary Ireland	Conference Video		Annual	2020
Access to Justice	Minimizing Bias and Improving Access to the Courts	Lisa Cisneros	Ming Wong		Conference Video		Midyear	2017
Access to Justice	The Color of Justice: Promoting Public Trust and Confidence	James Gingerich			Conference Video		Midyear	2017
Access to Justice	Stop, Collaborate and Listen: Justice for All	Judge Laurie Zelon	Mike Williams	Shelly Miller	Conference Video		Midyear	2018
Access to Justice	Altering Justice: How Court Managers and Administrators Ensure the Right to Counsel and the Fair Administration of Justice	Zoe Root			Court Manager Article	33	No 1	2018
Access to Justice	Creating a Kinder and Gentler Court	Janet G. Cornell			Court Manager Article	33	No 1	2018
Access to Justice	Access from Anywhere: Report Finds Courts Effectively Deliver Remote Self-Help Services	Stacy Marz	John Greacen	Katherine Alteneder	Court Manager Article	32	No 2	2017
Access to Justice	Promoting Access to Justice Across the Globe: Critical Leadership Role Court Administrators Can Play	Caroline S. Cooper			Court Manager Article	32	No 2	2017
Access to Justice	Framing Accessible Justice Through Procedure	Renee Danser	Melissa Moss		Court Manager Article	34	No 4	2019
Accountability	Core Competency Accountability and Court Performance (Part B)	Cynica Lee	Daniel Sturtevant		Conference Video		Annual	2020
Accountability	Core Competency Accountability and Court Performance (Part B)	Cynica Lee	Daniel Sturtevant		Conference Video		Annual	2020
Annual Conference	A lookback at the 2019 NACM Annual Conference	Jeffrey Tsunekawa			Court Manager Article	34	No 3	2019
Annual Conference	NACM - Court Manager A Call to Action (thecourtmanager.org)	NACM			Court Manager Article	36	No 3	2022
Artificial Intelligence	Expanding Communication Channels with the Public Using AI	Siva Appavoo	Jack McCarthy	Michelle Smith	Conference Video		Midyear	2020
Artificial Intelligence	Innovating Justice: Will AI and LawTech Deliver Jack Cade's Utopia?	Mark Beer			Court Manager Article	34	No 2	2019
Artificial Intelligence	Artificial Intelligence (AI): Early Court Project Implementation and Emerging Issues	Marcus Reinkensmeyer	Raymond Billotte		Court Manager Article	34	No 3	2019
Artificial Intelligence	Is AI Already Here? The Answers May Startle You	Peter Kiefer	Rick Pierce		Podcast		June	2019
Artificial Intelligence	Artificial Intelligence: What You Need to Know Now	Peter Kiefer	Pierce		Podcast		March	2019
Artificial Intelligence	aiSmartbench and the connected court presented by Mentis	Lisa Goldsworthy	Mark Singer		Conference Video		Annual	2021
Artificial Intelligence Technology	Computing Systems Innovations	Henry Sal			Conference Video		Annual	2021
Awards	Plenary: NCSC Burger Award Presentation	Officers			Conference Video		Annual	2019
Awards	Plenary: NACM Awards Presentation and Business Meeting	Officers			Conference Video		Annual	2019
Awards	NACM Awards and Business Meeting	Officers			Conference Video		Annual	2021
Awards	NACM - Court Manager NACM Recognizes Members for Their Accomplishments (thecourtmanager.org)	Dawn Palermo	Zenell Brown, Paul Delosh	Stacy Worby,	Court Manager Article	36	No 3	2022
Awards	NACM Business Meeting: Induction of Officers and Awards Presentation July 14 - YouTube	NACM Board	Kathy Griffin		Conference Video		Annual	2022
Bail	Bail Reform in New Jersey and Elsewher Case Studies	Greg Lambard	Shannon DeNise-Budenas		Conference Video		Annual	2016
Bail	Plenary: Challenges and Solutions on Fines, Fees, and Bail Practices	Judge Maureen O'Connor	Laurie Dudgeon		Conference Video		Annual	2016
Bail	National Task Force on Fines, Fees and Bail Practices	Scott Griffith	Edward Spillane	Rosalyn Smith	Conference Video		Annual	2018
Bail	National Task Force on Fines, Fees and Bail Practices	Scott Griffith	Jeff Chapple		Conference Video		Midyear	2017
Bail Reform	Is Bail Reform Working? Charlotte's Revealing Story				Podcast		January	2020
Bail Reform	Where is Bail Reform Now? Drive for Reform and Push Back – National Association for Court Management (nacmnet.org)	Ed Spillane	Paul Farr		Podcast		July	2022
Behavioral Health	NACM - Court Manager NACM Board Issues 2022 Court Guide on Behavioral Health (thecourtmanager.org)	NACM			Court Manager Article	36	No 4	2022
Behavioral Health	NACM Store – National Association for Court Management (nacmnet.org)	NACM			Guide			2022
Behavioral Health	Behavioral Health and the Court: Leading Change - YouTube	Paul DeLosh	Donald Jacobson	Greg Lambard, Michelle O'Brien	Conference Video		Annual	2022
Behavioral Health	Behavioral Health and the Courts: What Should You Be Doing Right Now? – National Association for Court Management (nacmnet.org)	Kathleen Quigley	Theresa Dellick	Teri Deal	Podcast		May	2022
Behavioral Health	Mental Health and the Courts: The Collaborative Court and Community Effective Criminal Case Management – National Association for Court Management (nacmnet.org)	Paula Carey	Donald Jacobson		Podcast		March	2022
Blockchain	Ten Things You Should Know About Blockchain Today: A Guide for Court Managers	Ingo Keilitz	Troy Wiiponwii		Court Manager Article	34	No 2	2019
Budget Crisis	VegasKeynote Inner Strength: Keynote: Inner Strength: Court Managers Facing Budgetary & Other Crisis	Noreen Sharp			Conference Video		Annual	2011
Budget Crisis	Vegas MissionSvcStewardship: Keynote Follow-up: Mission, Service, Stewardship: Court Managers Embracing the Budget Crisis	Noreen Sharp			Conference Video		Annual	2011
Business Meeting	NACM Annual Virtual Business Meeting	Officers			Conference Video		Annual	2020
Camera Tips	Candid Camera: Tips for When You're on Webcam	Kelly Tait			Court Manager Article	35	No 2	2020
Capital Cases	Special Issues with Management: Special Issues with Management of Capital Cases	Phil Knox	David Slayton	Gary Donahoe	Conference Video		Midyear	2011
Case Management	Expanding Differentiated Case Management Triaging Services for Self-Represented Litigants	Tom Clarke	Richard Zorza		Conference Video		Annual	2013
Case Management	Extending the Core to Your Caseflow Management	Alfred Degranfinreid	Kathryn Griffin	Greg Lambard	Conference Video		Annual	2017
Case Management	Redefining Case Management for the 21st Century	Alan Carlson	Brittany Kauffman	Dan Wallis	Conference Video		Annual	2018
Case Management	4 Key Ways to Move from Case Management to Case Resolution	Sandy Peters	Jamie Gillespie		Conference Video		Midyear	2020
Case Management	Effective Case Management: Striking the Balance Between Efficiency and Quality	Cecilia Low-Weiner	Ed Spillane		Court Manager Article	34	No 2	2019
Case Management	Redefining Case Management	Brittany K.T. Kauffman	Natalie Anne Knowlton		Court Manager Article	34	No 2	2019
Case Management	Sponsored Webinar: Navigating the Road to Case Resolution - YouTube	Marlin Jones	Tiffany Tottah	Jessica Ancira, Danielle Trujillo, Greg Lambard, Jeff Chapple, Sonja Gates	Webinar		June	2022
Case Management	Thomson Reuters: A More Productive Court for a Post-Pandemic Society - YouTube	Greg Lambard	Cesia Rodriguez	Samuel Thumma, Karen Gorham, David Jackson	Webinar		November	2021
Caseflow	Aligning Caseflow Management Practices with Generational Preferences	Janet Cornell			Court Manager Article	35	No 1	2020
Caseflow	Caseflow Management Practices - Opoortunity for Application	Janet Cornell			Court Manager Article	35	No 2	2020
Caseflow Management	Cradle to Crayons: Dependency Case Management	Hon. Colleen McNally	Sheila Tickle		Conference Video		Annual	2014
Caseflow Management	Effective Criminal Case Management Predictors and Principles	Brian Ostrom	Lydia Hamblin		Conference Video		Annual	2020
Caseflow Management	The Role of Judicial Leadership in Caseflow Management	Judge William Dressel			Conference Video		Midyear	2011
Caseflow Management	NACM Judicial Leadership in Caseflow Management	Janet Cornell	Marcus Reinkensmeyer		Conference Video		Midyear	2014
Caseflow Management	https://youtu.be/bu44ohdZgCo\|Keynote 2 Follow-up: Impression Management Judicious Decisions for Interacting with Others	Linda Talley			Conference Video		Midyear	2016
Caseflow Management	Caseflow Management Practices as Seen Through Three Domains	Janet G. Cornell			Court Manager Article	32	No 2	2017
Caseflow Management	The Essentials of Timely Case Resolution	Frank Racek			Court Manager Article	32	No 4	2017
Cell Phones in Courthouses	Is it Time for a Fresh Look at Cell Phones and Courts?				Podcast		February	2020
Change Management	Change the Culture, Change the System: A Top 10	Brittany K.T. Kauffman			Court Manager Article	31	No 1	2016
Change Management	Managing and Transitioning Through Change	Patricia Duggan			Court Manager Article	32	No 2	2017
Change Management	"If It Ain't Broke, Don't Fix It"	David C. Steelman			Court Manager Article	33	No 2	2018
Change Management	Empowering Employees to Embrace Change	Johnny Tse			Court Manager Article	34	No 1	2019
Change Management	Micro-Disruption: Simple Changes for Significant Results	Gregory Offner			Conference Video		Midyear	2020
Child & Adolescent Development	Plenary Neuroscience, Child and Adolescent Development	Pat Levitt, Ph.D.			Conference Video		Midyear	2018
Civil Cases	https://youtu.be/ZKAfJnXWDVsMeeting the Challenge of High Volume Civil Dockets	Paula Hannaford-Agor			Conference Video		Midyear	2017
Civil Cases	Meeting the Challenges of the New Civil Landscape	Melissa Eisler			Conference Video		Midyear	2016
Civil Cases	The Challenges of Change: How Court Managers Can Adapt to the Changing Landscape of Civil Litigation	Serpil Ergun			Court Manager Article	33	No 3	2018
Civil Justice	Key Steps for Achieving Successful Civil Justice Reform	Brittany Kauffman	David Slayton	Brooke Meyer	Conference Video		Annual	2020
Civil Justice	Evaluation Data for Self Help and Civil Legal Aid Programs	Dr. Jamie Walter	Lonni Summers	Justin Berstein	Conference Video		Annual	2020
Civil Justice Initiative	Call and Response: Ohio's Civil Justice Initiative Workshops	Colleen Rosshirt			Court Manager Article	33	No 3	2018
Civil Justice Initiative	Implementing the CCJ Civil Justice Recommendations	Paula Hannaford	Dan Wallis		Webinar		Feb	2018
Collaboration	Promoting Collaborative State Administrative Office and Trial Court Relationships-	David Boyd	Pamela Harris	David Slayton	Conference Video		Annual	2015
Collaboration	Plenary: The Brain Science of Boosting Creativity, Collaboration, and Innovative Thinking	Marc Milstein			Conference Video		Midyear	2018
Collaboration	Invaluable Allies: Collaborating with Schools and Law Enforcement to Promote Equity	Kevin Koegel	Natalie Carrillo		Court Manager Article	30	No 4	2016
Collections	What's Fair is FARE: Arizona's Path to Collections Compliance	Candace Atkinson	Laura Ritenour		Court Manager Article	34	No 4	2019
Communication	Court Communication	Linda Romero Soles	Lisa Galdos		Conference Video		Annual	2011
Communication	Crisis to Communities - The Role of Court Communication	Craig Waters	Mary Ann Price	Geoffrey Fattah	Conference Video		Annual	2019
Communication	Plenary: How to Find the Courage to Keep Going	Pierre Quinn			Conference Video		Annual	2019
Communication	Plenary: Communicate with Strengths - Key Words that Enhance Your Effectiveness	Karen Purves			Conference Video		Annual	2019
Communication	Plenary Follow Up: The "B" Word for Leaders - Balancing Strength and Style to Communicate Effectively	Jill Goldsmith			Conference Video		Annual	2019
Communication	Dis Misinformation Campaigns	Suzanne Spaulding	Jesse Rutledge		Conference Video		Annual	2020
Communication	Dare to Mater - How NACM Members Rise to Significance	Pete Smith			Conference Video		Annual	2020
Communication	Expanding Communication Channels with the Public Using AI	Siva Appavoo	Jack McCarthy	Michelle Smith	Conference Video		Midyear	2020
Communications	Plenary: Bridging the Gap with the People We Serve	Jill Goldsmith			Conference Video		Annual	2019
Communications	NACM Core Competency - At the Court's Core Best Practices in Public Relations and Communities	Leah Gurowitz			Conference Video		Annual	2019
Community Engagement	Plenary: Engaging with Minority and Economically Disadvantaged Communities	Paulette Brown	Judge Jimmie Edwards		Conference Video		Annual	2016
Community Engagement	How Court Administrator as Public Servants Can Engage the Public	Karen Freeman-Wilson			Conference Video		Annual	2017
Community Engagement	https://youtu.be/ZTdCHRHdpGIOur Changing Community	Peter C. Kiefer			Conference Video		Midyear	2017
Community Engagement	Plenary: Community Engagement in the State Courts	James Gingerich	Judge Jimmie Edwards	Rev. Aundreia Alexander	Conference Video		Midyear	2017
Complex Litigation	Business and Complex Litigation Courts New Approaches to Savings	Ray Billotte	Judge Pamela Dembe	Judge Frederick Horn	Conference Video		Annual	2015
Conferences	NACM - Court Manager Conference Sessions Are the Core, but NACM Conferences Are Much More! (thecourtmanager.org)	Brandon Kimura			Court Manager Article	36	No 3	2022
Conservatorship	The Conservatorship Accountability Project CAP Using Software	Brenda Uekert	Cathy Boyko	Erica Costello	Conference Video		Annual	2016
COOP Pandemic	How Ebola Prepared a Judiciary at the Epicenter of COVID 19	Giuseppe Fazari	Collins Ijoma		Conference Video		Annual	2021
CORE	NACM - Court Manager CORE® Champion Program (thecourtmanager.org)	Kelly Hutton			Court Manager Article	36	No 3	2022
Court Administration	Court Adminstrator: Our Role	Janet G. Cornell			Conference Video		Annual	2011
Court Administration	Mindful Decision Making	Judge Kevin Burke			Conference Video		Annual	2013
Court Administration	Ethics and the Court Manager-Presiding Judge Partnership	Peter Kiefer	Judge Susan Sabers	Karl Thoennes	Conference Video		Annual	2014
Court Administration	Keynote: Unfinished Business Improving Justice System Governance from Magna Carta to	Ernie Friesen			Conference Video		Annual	2015
Court Administration	Administering the Courts in a Time of Criminal Justice Reform	Peter Coolson	Ali Abid		Conference Video		Annual	2016
Court Administration	https://youtu.be/Nh6vz-7yM_o?list=PLRCSeNmW6LBzGiBN_eIrNR5CJJIDISHdK\|Court Leader Excellence Competencies and Roles	Janet Cornell	T.J. BeMent		Conference Video		Annual	2017
Court Administration	How Court Administrator as Public Servants Can Engage the Public	Karen Freeman-Wilson			Conference Video		Annual	2017
Court Administration	Plenary: Change! Emerging Trends Impacting the Administration of Justice Around the World	Panel			Conference Video		Annual	2017
Court Administration	Cultivating Greater Leadership Presence with Mindfulness	Melissa Eisler			Conference Video		Annual	2018
Court Administration	How Court Managers Can Actively Change Court Culture to Align with Justice and Ensure	Jon Rapping	Genevieve Ray		Conference Video		Annual	2018
Court Administration	Plenary: Why What We Do Matters	Victoria Pratt			Conference Video		Annual	2018
Court Administration	The Court Administrator: Preparing Future Skills	Janet G. Cornell			Conference Video		Midyear	2014
Court Administration	Courts as Conversations: An Argument for Increased Engagement by Court Leaders	Garrett Graff			Conference Video		Midyear	2014
Court Administration	Mindful Court Administrator	Lance Wilson	Ken Gardner		Conference Video		Midyear	2016
Court Administration	Practical Experience and Growth: Investing in Our Future	Jeremy Ashworth	Derek Kaye		Court Manager Article	31	No 1	2016
Court Administration	The Court Management Profession: Leadership Is Like Driving a Race Car!	Janet G. Cornell			Court Manager Article	31	No 1	2016
Court Administration	Court Management 101: The Millennial Perspective	Alfred Degrafinreid II			Court Manager Article	32	No 1	2017
Court Administration	International Outreach: Coming Together and Sharing Our Experiences	Marcus Reinkensmeyer	Michele Oken		Court Manager Article	32	No 1	2017
Court Administration	To the Hump and Over It	Nicole Zoe Garcia			Court Manager Article	30	No 4	2016
Court Administration	The Court Administrator: A Guide to the Profession	NACM Guide Committee			Guide			2016
Court Administration	The Court Administrator: A Guide to the Profession	T.J. BeMent	Janet Cornell		Webinar		Sept	2017
Court Administration	State of the Profession and Sponsored Plenary by Tyler Technologies - YouTube	Brian McGrath	Tyler Technologies	Kathy Griffin	Conference Video		Annual	2022
Court Administration	Sponsored Session: Thomson Reuters: Meet the Reformers - YouTube	Karen Gorham	Mahesh Rengaswamy	Cesia Rodriguez, Deborah Nicastro	Conference Video		Annual	2022
Court Administration	NACM - Court Manager 2020 CourtFutures Top Trends to Watch: NACM Respondents (thecourtmanager.org)	Philip Knox	Peter Kiefer		Court Manager Article	35	No 3-4	2021
Court Administration	NACM - Court Manager Using Online Tools to Connect Pro Se Litigants with Legal Information: Exploring How Presentation Style Affects Comprehension and Behavioral Intent (thecourtmanager.org)	Susan Choe	Orie Kristel	Rachel Harris, Amanda Scott	Court Manager Article	35	No 3-4	2021
Court Excellence	Plenary Follow Up Traveling the Path to Court Excellence	Kevin Bowling	Danielle Fox	Dan Hall	Conference Video		Annual	2017
Court Fees & Fines	The End of Debtors' Prison: Effective Court Policies for Successful Compliance with Legal Obligations	Casey Kennedy	Michael Sommermeyer		Conference Video		Midyear	2017
Court Fees & Fines	Best Practices for the Collection of Fines and Costs	Davie Spridgeon			Court Manager Article	32	No 1	2017
Court Fees & Fines	Encouraging Compliance with Relicensing Programs: Fine Reduction Program in Yuma County, Arizona	Laura Ritenour			Court Manager Article	32	No 4	2017
Court Fees & Fines	What's Fair is FARE: Arizona's Path to Collections Compliance	Candace Atkinson	Laura Ritenour		Court Manager Article	34	No 4	2019
Court Fees, Fines	National Task Force on Fines, Fees, and Bail Practices	Dave Byers	Laurie Dudgeon	David Slayton	Conference Video		Annual	2017
Court Fees, Fines	National Task Force on Fines, Fees and Bail Practices	Judge Frierson-Smith	Scott Griffith	Edward Spillane	Conference Video		Annual	2018
Court Improvement	Keynote: Unfinished Business Improving Justice System Governance from Magna Carta to	Ernie Friesen			Conference Video		Annual	2015
Court Improvement	Reimagining Courts a Design for the 21st Century	Thomas Clarke			Conference Video		Annual	2016
Court Management	Building an Effective Multigenerational Court System (Part A)	Jeff Butler			Conference Video		Annual	2020
Court Management	Building an Effective Multigenerational Court System (Part B)	Jeff Butler			Conference Video		Annual	2020
Court Management	NACM Core Competency- Pushing Management's Buttons to Improve Court Performance (Part A)	David Hartt			Conference Video		Midyear	2020
Court Management	NACM Core Competency- Pushing Management's Buttons to Improve Court Performance (Part B)	David Hartt			Conference Video		Midyear	2020
Court Management	A Fresh Start: What's the Court's Role?	Peter Kiefer			Court Manager Article	34	No 1	2019
Court Management	4th National Symposium on Court Management	NACM Guide Committee			Guide			2000
Court Manager/Presiding Judge	Leadership Principles for You and Your Presiding Judge	Raymond Billotte	Patti Tobias	Paula Carey	Conference Video		Midyear	2020
Court Performance	Leading at the Speed of Trust in the Court	Walter Natemeyer			Conference Video		Annual	2012
Court Performance	Keynote Follow-up: Leading Your Court to High Performance	Walter Natemeyer			Conference Video		Annual	2012
Court Performance	The Path to Excellence of Judicial Administration and High Performance Courts	Janet Cornell	Kevin Bowling		Conference Video		Annual	2012
Court Performance	Plenary: Justice Demands the Best You	Pierre Quinn			Conference Video		Annual	2017
Court Performance	Core Competency Accountability and Court Performance (Part B)	Cynica Lee	Daniel Sturtevant		Conference Video		Annual	2020
Court Performance	Core Competency Accountability and Court Performance (Part B)	Cynica Lee	Daniel Sturtevant		Conference Video		Annual	2020
Court Performance	Extending the CORE to Your Court Accountability and Court Performance	Stephanie Hess			Conference Video		Midyear	2019
Court Protests	Court Professionals and Protests: What Should you Be Thinking About Now?				Podcast		July	2020
Court Records	New Guidelines for Public Access to Court Records	Tom Clarke	Kevin Iverson		Conference Video		Annual	2017
Court Security	Crafting a Dynamic and Effect Court Security System	Jeff Schrade	Jessica Foreman		Conference Video		Annual	2020
Court Trends	Identifying and Responding to Court Trends the next 10 years	Peter Kiefer	Phil Knox		Conference Video		Annual	2016
Courthouse Improvement	Vegas HowEverCourthouse Built: How Am I Ever Going to Get My Courthouse Built?	Duncan Broyd	Jay Farbstein		Conference Video		Annual	2011
Courthouse Improvement	Trauma-Informed Courthouse Design	Ken Jandura			Court Manager Article	33	No 1	2018
Crisis Management	Managing a Crisis: State Courts Respond to the National Opioid Epidemic	Deborah Taylor Tate			Conference Video		Midyear	2020
Customer Service	A New Perspective on Helping Court Customers	Janet Cornell			Court Manager Article	34	No 1	2019
Customer Service	Courts and Customers: What Do Court Users Have to Tell Us? – National Association for Court Management (nacmnet.org)	Clemens Landau	Timothy Kuhlman	James Cho, De'Von Kissik Kelly, Emily LaGratta	Podcast		September	2022
Cybersecurity	Plenary Follow Up: Son of a Break, Don't be Another Fish in the Dark Net	Mark Lanterman			Conference Video		Annual	2019
Cybersecurity	Plenary: Cybersecurity and the Dark Web	Mark Lanterman			Conference Video		Annual	2019
Data Management	Data to Dashboards- Dynamic Data Dashboards at Work!	Darren Dang	Nicole Le		Conference Video		Midyear	2018
Data Management	Click, Don't Clash Navigating the Future of Work with One Common Language	Suzanne Vickberg			Conference Video		Midyear	2019
Data Management	Data Driven Decision Making	Kim Nieves	Diane Robinson		Conference Video		Midyear	2019
Data Management	New Opportunities for the Extraction and Redaction of Data	Jennifer Bailey	Jannet Lewis		Conference Video		Midyear	2019
Data Management	State & Local Government - 2019 Ransomware in Review	Maria Thompson			Conference Video		Midyear	2020
Data Management	Held for Ransom: How Safe is Your Data?				Podcast		July	2019
Data Management	More Data, Worse Decisions: Information and Decisional Overload	Dr. Roger Hall			Webinar		February	2011
Decision Making	Vegas CourtTeams: Court Teams' Decision-Making: The Role Personalities, Logic, Personal Values and Life Expectations Play	Tom Langhorne			Conference Video		Annual	2011
Decision Making	Mindful Decision Making	Judge Kevin Burke	Pam Casey	Judge Steve Leben	Conference Video		Annual	2013
Decision Making	Court Operations Decisions Support System Initiative at Orange County	Snorri Ogata	Paul Wiesner		Conference Video		Annual	2013
Disaster Planning	Alaska's Earthquake: Its Suprising Lessons	Peter Kiefer			Podcast		April	2019
Disaster Planning	What Hurricane Florence Can Teach Us	Peter Kiefer			Podcast		Feb	2019
Dispute Resolution	Plenary Exanding Access to Justice through Online Dispute Resolution	Raeshann Canady	Mike Doan	Jamie Gillespie	Conference Video		Annual	2018
Dispute Resolution	Developing an Alternative Dispute Resolution System Created to Serve, Drive to Grow	D. Gene Valentini			Court Manager Article	34	No 1	2019
Dispute Resolution	Making Peace Outside the Courtroom: Ohio's Dispute Resolution Initiatives	Catherine Geyer			Court Manager Article	33	No 3	2018
Dispute Resolution	Online Dispute Resolution and Virtual Mediation: What Is Your Court Choosing? – National Association for Court Management (nacmnet.org)	Kathy Scott	Joe Haas	Kelly Steele	Podcast		June	2022
Domestic Cases	The High Performance Court and Divorce Case Triage	Debora Denny	Serpil Ergren	Brian Ostrom	Conference Video		Annual	2015
Domestic Violence	Enhancing the Court Process for Domestic Violence Litigants	R. Javoyne Hicks	Danielle Pugh-Markie	Kate Wurmfield	Conference Video		Annual	2018
Domestic Violence	Domestic Violence Guide	NACM Guide Committee			Guide			2017
Domestic Violence	Domestic Violence Guide Webinar	Julie Dybas			Webinar		Fall	2018
E Records/eFiling/Paperless	How Judges are Mastering the Shift from Paper to Electronic Files	Judge Amy Clark Meachum	Judge Mark Singer		Conference Video		Annual	2014
E Records/eFiling/Paperless	The Future of Courts: The Next 10 Years What Is the Future of eTickets?	Peter C. Kiefer			Court Manager Article	32	No 1	2017
E Records/eFiling/Paperless	Alaska Court System Legal Notice Website	Alyce Roberts	Stacey Marz		Court Manager Article	30	No 4	2016
E Records/eFiling/Paperless	The Impact of Digital Evidence on Court Infrastructure				Court Manager Article	30	No 4	2016
E Records/eFiling/Paperless	Achieving and Sustaining the Green Court (2009)	NACM Guide Committee			Guide			2009
E Records/eFiling/Paperless	Electronic Records Managemetn Guide for the Judiciary (2017)	NACM Guide Committee			Guide			2017
Education SANS Institute	https://nacmnet.org/wp-content/uploads/SANS-Institute-2021-Verizon-Report-Insights.pdf	Lance Spitzner	SANS Institute					2021
Educational Development	Educational Development (Part A): What You Need to Know	Margaret Allen	Dana Bartocci	Juli Edwards-McDaniel	Conference Video		Annual	2020
Educational Development	Educational Deveopment (Part B): Training the Next Generation	Kenneth Sheain	Jarrett Perlow		Conference Video		Annual	2020
Educational Development	Putting Court User Voices to Work	Emily LaGratta			Conference Video		Annual	2021
Educational Development	Excavating Phantom Communities	Giuseppe Fazari			Conference Video		Annual	2021
Educational Development	Ensuring Access in Intimate Partner Violence Cases	Nida Abbasi			Conference Video		Annual	2021
Educational Development	NACM - Court Manager So What Is a “Special Master” Anyway?: How About a “Court-Appointed Neutral” (thecourtmanager.org)	Merrill Hirsh			Court Manager Article	36	No 4	2022
Educational Development Pandemic	Preparing for the Eviction Crisis	Danielle Hirsch	Matthew Fox	Carina Segalini	Conference Video		Annual	2021
eFiling	Submitting Trial Court Records on Appelas of eFiled Cases	DeeDee Kato	Mike Bigelow		Conference Video		Annual	2020
Emergency Management	How Prepared is Your Staff?	Patrice Evans	Winnie Webber	Bob Zastany	Court Manager Article	32	No 1	2017
Emergency Management	Crisis Communication Implementing a Mass Notification System in Your Courthouse	Justin Mammen			Court Manager Article	33	No 1	2018
Emergency Management	The Community Emergency Response Team and Bringing Hands-on Emergency Preparedness to the Courthouse	Justin Mammen			Court Manager Article	31	No 4	2016
Emergency Planning	Business Continuity Management Mini Guide	NACM Guide Committee			Guide			2006
Emergency Planning	Hurricane Florence and the Courts	Peter Kiefer			Podcast		February	2019
Emergency Planning	Emergency Planning and Disaster Readiness for your Court	Justin Mammen	Richard Sczerbicki		Webinar		May	2017
Employee Engagement	Employee Engagement a Practical Approach	Ray Billotte	Danna Quinn	Cindy Reid	Conference Video		Midyear	2016
Employees Participating in Protests	Court Professionals and Protests: What Should you Be Thinking About Now?				Podcast		July	2020
Engagement	Community Engagement Project Overview	Lisa PytlikZillig	Mark DeKraai		Conference Video		Annual	2019
Ethics	Vegas Social Media Ethical Court: Social Media and the Ethical Court Employee	Norman Meyer	Karl Thoennes		Conference Video		Annual	2011
Ethics	Ethics and the Court Manager-Presiding Judge Partnership	Peter Kiefer	Judge Susan Sabers	Karl Thoennes	Conference Video		Annual	2014
Ethics	Our Courts and Our Community- How the Ethics Core Helps You (Part A)	Peter Kiefer	Karl Thoennes III		Conference Video		Annual	2020
Ethics	Our Courts and Our Community- How the Ethics Core Helps You (Part B)	Peter Kiefer	Karl Thoennes III		Conference Video		Annual	2020
Ethics	Gifts, Gifts, Gifts	Maricopa County			Video			2014
Ethics	Ethics Education Modules	Peter Kiefer			Video			2014
Evaluation	Rigorous Evaluation in the Law Never!...But Wait, Maybe so!	Renee Danser			Conference Video		Midyear	2019
Evidence Based Practices	EBP: Using EBP to Support Public Safety, Reduce Harm and Improve the Quality of Life	Thomas McCaffrey	Janice Radovick Dean		Conference Video		Annual	2012
Evidence Based Practices	Evidence Management and Virtual Hearings	Kendall Smith			Conference Video		Annual	2020
Families	Engaging Modern Families Through the Family Justice Initiative	Alicia Davis	Richard Schwermer		Conference Video		Annual	2019
Family and Community Involvement	Paticipatory Defense Family and Community Involvement	Raj Jayadev			Conference Video		Annual	2016
Family and Community Involvement	Preserving Families - the Dependence Alternative Program	Judge Kathleen Quigley	Tina Mattison	Stacey Brady	Conference Video		Annual	2020
Fines and Fees	E-Learning as a Creative Alternative to Fines and Fees	Shubha Bala	Emma Vendervest		Conference Video		Annual	2020
Foreclosure Cases	Vegas IssuesApproaches: Issues and Approaches for Managing Home Foreclosure Cases	Suzanne Schneider	Jennifer Bailey	Marylee Castellanos	Conference Video		Annual	2011
Future of Courts	Future of Courts 2025- Looking Out on the Horizon	Peter C. Kiefer	Phillip Knox	Nicole Garcia	Conference Video		Annual	2014
Future of Courts	Future of Courts 2025- Looking Out on the Horizon	Peter C. Kiefer	Phillip Knox		Conference Video		Midyear	2014
Futures of Court	CourtFutures Top Trends to 2019	Phil Knox	Peter Kiefer		Court Manager Article	35	No 1	2020
Generational Preferences	Aligning Caseflow Management Practices with Generational Preferences	Janet Cornell			Court Manager Article	35	No 1	2020
Generational Preferences	Dealing with Generations: What Do Good Managers Understand?				Podcast		December	2019
Generational Preferences	What Generation X and Millennials are Saying About the Workplace: Three Perspectives				Podcast		October	2019
Governance	Keynote: Universal Principles of Good Governance	Robert Andringa			Conference Video		Annual	2012
Governance	Governance: As Case for Court Governance Principles	Dan Becker	Judge Grant Brantley	Vicky Carlson	Conference Video		Annual	2012
Governance	NACM Core Competency - Court Governance (Part 2)	Patti Tobias	Rayond Billotte		Conference Video		Annual	2019
Governance	NACM Core Competency - Court Governance (Part 1)	Patti Tobias	Rayond Billotte		Conference Video		Annual	2019
Governance Strategic Plan	https://nacmnet.org/who-we-are/initiatives/strategic-plan/	Board	Officers		Guide			2020
Guardianship	Adult Guardianship Guide (2014)	NACM Guide Committee			Guide			2014
Guardianship	Effective Guardianship Practices	Paul DeLosh	Brenda Eukert		Webinar			2014
Guardianship	How you can Fix your Guardianship System Lessons	Jeff Renard	Brenda Uekert	Cate Boyko	Conference Video		Annual	2017
Guardianship, Leadership, Caseflow	Conservatorship Account Audits and Guardianship Monitoring	Jamie Majerus	Heather Scheuermann		Conference Video		Midyear	2023
High Performance Courts	The High Performance Challenge: Concepts and a Call to Action	Janet Cornell	Cyril Miller	Kent Pankey	Court Manager Article	34	No 3	2019
High Performance Courts	The High Peformance Challenge: Courts' Experiences with the High Performance Court Framework	Janet Cornell	Cyril Miller	Kent Pankey	Court Manager Article	34	No 4	2019
High Performance Courts	The High Peformance Challenge: Employing Framework Concepts to Improve Your Court	Janet Cornell	Cyril Miller	Kent Pankey	Court Manager Article	35	No 1	2020
High Profile Trials	The Network's On the Phone: Pulling Back the Curtain on High Profile Trials				Podcast		August	2019
Human Resources	Vegas BldgNexGenCourts: Building Next Generation Court Managers: Constructing a Mgt Training Program	Terry Curry	Larua Reed		Conference Video		Annual	2011
Human Resources	Vegas Social Media Ethical Court: Social Media and the Ethical Court Employee	Norman Meyer	Karl Thoennes		Conference Video		Annual	2011
Human Resources	Balanced Performance Management	Kate Fogarty	Susan Love		Conference Video		Annual	2013
Human Resources	Keynote Address: NextGen@Work: Bringing out the Best in Everyone	Seth Mattison			Conference Video		Annual	2014
Human Resources	Keynote Follow-Up: NextGen@Work: Bringing out the Best in Everyone	Seth Mattison			Conference Video		Annual	2014
Human Resources	Keynote Follow-up: The Good Ones Ten Crucial Qualities of High Character Employees	Dr. Bruce Weinstein			Conference Video		Annual	2015
Human Resources	Human Resources Update	Justin Capps	Jason McGinnis		Conference Video		Annual	2015
Human Resources	Plenary: Being Mindful of Our Most Important Resource- Our People	Judge Shaun Floerke			Conference Video		Annual	2018
Human Resources	Plenary Follow-Up: Being Mindful of Our Most Important Resource- Our People	Judge Shaun Floerke			Conference Video		Annual	2018
Human Resources	Overcoming the Challenges of Managing a Multi-Generational Workforce	Ray Billotte	Danna Quinn		Conference Video		Annual	2018
Human Resources	Civility and Bullying for 2020 and Beyond	Jacqueline Middleton			Conference Video		Midyear	2014
Human Resources	KSA for Leading and Managing a Diverse Workplace	Michael Roosevelt			Conference Video		Midyear	2014
Human Resources	Legal Advice and Information: What Managers and Supervisors Need to Know	John Greacen			Conference Video		Midyear	2017
Human Resources	Closing Plenary-Creating a Happy Workplace by Leading with a Grateful Heart	Scott Colby			Conference Video		Midyear	2020
Human Resources	Empowering Employees to Embrace Change	Johnny Tse			Court Manager Article	34	No 1	2019
Human Resources	Defriending Mr. King	Maricopa County			Video			2014
Human Resources	Found It on Facebook HD	Maricopa County			Video			2014
Human Resources	The Big Bounce	Maricopa County			Video			2014
Human Resources	It is All About the People Who Work in the Courthouse	Kevin Bowling			Webinar		April	2012
Human Resources/Supervision	NACM Core Competency-Operations Management: Conflict & Drama in the Workplace-Now What? (Part A)	Eric Robinson			Conference Video		Midyear	2020
Human Resources/Supervision	NACM Core Competency-Operations Management: Conflict & Drama in the Workplace-Now What? (Part B)	Eric Robinson			Conference Video		Midyear	2020
Human Resources/Supervision	Dealing with Generations: What Do Good Managers Understand?				Podcast		December	2019
Human Trafficking	Human Trafficking and the Courts: Strategies to Strengthen Court Responses & Address Survivor Needs	Danielle Pugh-Markieis	Paul Herbert		Conference Video		Midyear	2020
Human Trafficking	Language Access in Human-Trafficking Cases	Melissa McMenemy	Charlene Watkins		Court Manager Article	35	No 1	2020
Human Trafficking	Addressing Human Trafficking in the State Courts	John Martin	Marla Moore	David Slayton	Conference Video		Annual	2013
Human Trafficking	Addressing the Human Trafficking	Peter Coolsen	Katie Crank	John Martin	Conference Video		Annual	2014
Human Trafficking	Human Trafficking and Prostitution Part 2	Judge Paul Hebert			Conference Video		Annual	2015
Human Trafficking	A Guide to Human Trafficking for State Courts (2014)	NACM Guide Committee			Guide			2014
Immigration	NACM Impacts of Federal Immigration Law on State Court Operations	John A. Martin			Conference Video		Midyear	2011
Immigration	The Chilling Effect of ICE In and Around the Courts	James D. Gingerich			Court Manager Article	32	No 4	2017
Innovative Courts	Fostering an Innovative Court	Robert Oyung	Marsha Slough		Conference Video		Midyear	2018
International Courts	Plenary: International Framework for Court Excellence and the High Performance Court Framework	Dan Hall	Matt Kleinman	Gregory Reinhardt	Conference Video		Annual	2017
International Courts	NACM - Court Manager Update from NACM’s Partner Organization—the International Association for Court Administration (thecourtmanager.org)	Pamela Harris			Court Manager Article	36	No 4	2022
Jail Use	Building Strategic Collaboration to Address Jail Misuse	Dr. Pamela Casey	Judge Jeffrey Colbath	Judge David Elfson	Conference Video		Midyear	2018
Jude Del Preore	Jude Del Preore, "Keeping It Alive" - The Impact of 45 Years in Court Administration	Nina Thomas			Court Manager Article	34	No 2	2019
Jury Management	Effective Juror Orientation	Paula Hannaford-Agor			Conference Video		Annual	2017
Jury Management	Communication is Key - Improving the Juror's Service Experience	John Arnsten	John Anderson	Peter Haas	Conference Video		Annual	2020
Justice	COSCA's Whitepaper on Rural Justice	Artie Pepin			Conference Video		Annual	2019
Juvenile Courts	NACM Juvenile Courts: Are They the New Dumping Ground for Mental Health Issues	Sandra Metcalf			Conference Video		Annual	211
Juvenile Courts	Vegas ChildrenAreSacred: Our Children Are Sacred	Timothy Connors	Robert Carbeck		Conference Video		Annual	2011
Juvenile Courts	Vegas CourtComm: Court and Community Collaboration: A Model for Juvenile Justice	Sandra Metcalf			Conference Video		Annual	2011
Juvenile Courts	Working Across Systems to Meet the Needs of Our Children	Shay Bilchik			Conference Video		Annual	2012
Juvenile Courts	Cradle to Crayons: Dependency Case Management	Judge Colleen McNally	Sheila Tickle		Conference Video		Annual	2014
Juvenile Courts	Plenary: Introducing and Sustaining Best Practices in Juvenile Courts	Judge Steve Teske			Conference Video		Annual	2018
Juvenile Courts	Juvenile Justice Guidelines Update	Jessica Pearce			Conference Video		Annual	2019
Juvenile Courts	Plenary: Neuroscience, Child and Adolescent Development and the Courts	Pat Levitt			Conference Video		Midyear	2018
Juvenile Courts	A Fresh Start: What's the Court's Role?	Peter C. Kiefer			Court Manager Article	34	No 1	2019
Language Access	Vegas SimpleSolutions: Simple Solutions to Court Interpreting Challenges	Ody Arias-Luciano	Emy Lopez		Conference Video		Annual	2011
Language Access	Doing More with Less- Using Remote Interpreters	Tom Clarke	Konstantine Vagenas		Conference Video		Annual	2013
Language Access	Promoting and Expanding Language Access in State Courts	Kathie O'Connell	Tricia Penrose	Raul Pilling-Riefkohl	Conference Video		Annual	2015
Language Access	Beyond Pennsylvania Dutch Language Access in the Keystone State	Mark Dalton	Mary Vilter		Conference Video		Annual	2020
Language Access	Language Access Beyond the Courtroom	Jacquie Ring	Christina Leop		Conference Video		Midyear	2017
Language Access	Interpreter Compensation in the Courts: A Descriptive Study	Robert Joe Lee	Francis W. Hoeber		Court Manager Article	31	No 4	2016
Language Access	Language Access in Human-Trafficking Cases	Melissa McMenemy	Charlene Watkins		Court Manager Article	35	No 1	2020
LawTech	Innovating Justice: Will AI and LawTech Deliver Jack Cade's Utopia?	Mark Beer			Court Manager Article	34	No 2	2019
Leadership	Vegas LeadershipKnowlege: Leadership and Knowledge Management in the Courts	Paul Biderman	Larry Webster		Conference Video		Annual	2011
Leadership	The Leader's Challenge: Building Resilence and Thriving in Times of Change	Alanna Moravetz			Conference Video		Annual	2012
Leadership	Keynote: Leading Your Court to High Performance	Walter Natemeyer			Conference Video		Annual	2012
Leadership	Keynote Follow-up: Leading Your Court to High Performance	Walter Natemeyer			Conference Video		Annual	2012
Leadership	Leading at the Speed of Trust in the Court	Stephen Covey			Conference Video		Annual	2012
Leadership	Women in Trial Court Leadership: Struggles and Successes	Judge Rebecca Berch	Judge Pamela Dembe	Mary McQueen	Conference Video		Annual	2014
Leadership	Plenary: Collaborative Leadership- Ferguson and Beyond	Judge Patricia Breckenridge	Judge Gary Lynch	Rev. Starsky Wilson	Conference Video		Annual	2016
Leadership	Cultivating Greater Leadership Presence with Mindfulness	Melissa Eisler			Conference Video		Annual	2018
Leadership	Building your Leadership Credentials for the Future Moving You and the Profession Forward	Maureen Conner	Anne Wallace		Conference Video		Annual	2013
Leadership	Plenary: What is Mindful Leadership and Why is it Especially Important	Janice Marturano			Conference Video		Annual	2018
Leadership	NACM Effective Court Leadership: The Interplay of the Presiding Judge and Court Manager	Judge Mary Celeste	Matt McConville		Conference Video		Midyear	2011
Leadership	Leading for Results for 2020 and Beyond	Jacqueline Middleton			Conference Video		Midyear	2014
Leadership	Core Values, Narratives, and Leadership	Mike Hemphill			Conference Video		Midyear	2019
Leadership	Leadership Principles for You and Your Presiding Judge	Raymond Billotte	Patti Tobias	Paula Carey	Conference Video		Midyear	2020
Leadership	Navigating Uncertainty How Great Leaders Find Certainty in Uncertainty	Bill Wooditch			Conference Video		Annual	2021
Leadership	Plenary Follow Up Navigating Uncertainty	Bill Wooditch			Conference Video		Annual	2021
Leadership	Considerations for Military Families	Cheri Ely	John Romero		Conference Video		Annual	2021
Leadership	NACM - Court Manager 2022 State of the Profession: “Courts Leading the Way in Advancing Justice: A Call to Action” (thecourtmanager.org)	Kathy Griffin			Court Manager Article	36	No 4	2022
Leadership	Video Gallery – National Association for Court Management (nacmnet.org)	Paul Krismer			Conference Video		Annual	2022
Leadership	NAPCO/PJ Court Administrator: Governance and Leadership Principles - YouTube	Gordon Griller	John Russo		Conference Video		Annual	2022
Leadership	SIG: Tools Strategies, and Best Practices for Strategic Visioning and Planning - YouTube	Zenell Brown	Richard Lynch		Conference Video		Annual	2022
Leadership	NACM - Court Manager Professional Development in Court Administration: We Need to Do Better (thecourtmanager.org)	Kenneth Pankey			Court Manager Article	35	No 3-4	2021
Leadership, Caseflow	Funding for Court Services in the Bipartisan Safer Communities Act	Teri Deal	Chris Wu		Conference Video		Midyear	2023
Leadership, Caseflow	Silver Linings: Access & Fairness Lessons from the Pandemic	Emily LaGratta			Conference Video		Midyear	2023
Leadership, Caseflow	Navigating Minnesota's First Livestreamed Trial - State v Chauvin	Pete Cahill	Stacy Carlson		Conference Video		Midyear	2023
Legal Assistance	Designing and Evaluating Non Lawyer Legal Assistance Programs	Tom Clarke	Rebecca Sandefur		Conference Video		Annual	2015
LGBTQ Considerations	LGBTQ Considerations	Barbara Dawicke	Hutch Floyd		Webinar		Feb	2017
Life Balance	The unBalanced Life	Pierre Quinn			Conference Video		Annual	2017
Litigation Courts	Business and Complex Litigation Courts - New Approaches to Saving Time and Money	Ray Billotte	Judge Pamela Dembe	Judge Frederick Horn	Conference Video		Annual	2015
Media	The Network's On the Phone: Pulling Back the Curtain on High Profile Trials				Podcast		August	2019
Media	Managing Notorious Trials in the Media Spotlight	Judge Jackie Glass	Paula Hamm		Conference Video		Annual	2014
Media	The State of New Media and the Courts: Understand, Manage, & Prepare for the Future	Christopher Davey	Karen Salaz		Conference Video		Midyear	2014
Media	The NACM Media Guide for Today's Courts	NACM Guide Committee			Guide			2010
Media	NACM Media Guide				Guide		Fall	2020
Media	New Media and the Coruts Part II	Chris Davey			Video		October	2018
Mediation	Ready for Something New? Appellate Mediation Is on Its Way	Sarah P. Campbell			Court Manager Article	34	No 2	2019
Mental Health	Making the Impossible Possible Through Collaboration: Athens-Clarke County Justice Mental Health Collaborative	Aimee Maxwell			Court Manager Article	34	No 2	2019
Mental Health Courts	Building Sustainable Mental Health Court MHCs Performance	Kent Batty	Marcus Renkensmeyer	Nicole Waters	Conference Video		Annual	2015
Mental Health Courts	The Sequential Intercept Model Decriminalizing Mental Illness	Travis Parker			Conference Video		Annual	2019
Mental Health Courts	Mental Health - How Can Courts Respond	Patti Tobias	Nicole Waters	Yolande Lewis	Conference Video		Annual	2019
Mental Health, Behavioral Health	Super Session: National Judicial Task Force on Mental Illness - YouTube	Scott Block	Christopher Goff	David Slayton, Walter Thompson Sr., Patricia Tobias	Conference Video		Annual	2022
Mental Illness	Mental Illness: Decriminalization of Mental Illness - Fixing a Broken System	David Slayton			Conference Video		Annual	2018
Mentorship	NACM - Court Manager Navigating Through My Career with a Bit of Help: NACM Mentorship Program (thecourtmanager.org)	Cristina Prieto			Court Manager Article	36	No 4	2022
Micro-Disruption	Micro-Disruption: Simple Changes for Significant Results	Gregory Offner			Conference Video		Midyear	2020
Minority Engagement	Plenary: Engaging with Minority and Economically Disadvantaged Communities	Paulette Brown	Judge Jimmie Edwards		Conference Video		Annual	2016
Mission	Mission, Service, Stewardship	Noreen Sharp			Conference Video		Annual	2011
NACM	NACM Fireside Chat 30 Year NACM Retrospective	Scott Griffith			Conference Video		Annual	2015
NACM	Leadership Pathways and Perspectives of Your NACM Officers	Janet G. Cornell			Court Manager Article	31	No 4	2016
NACM Annual Conference	Welcome and Opening	Kevin Bowling			Conference Video		Annual	2012
NACM Annual Conference	Louisville, Kentucky Conference				Court Manager Article	30	No 3	2015
NACM Annual Conference	Washington, DC Conference				Court Manager Article	32	No 3	2017
NACM Annual Conference	https://thecourtmanager.org/articles/2018-nacm-conference/\|Atlanta, Georgia Conference	NACM			Court Manager Article	33	No 4	2018
NACM Award of Merit	Kevin Bowling Receives NACM Award of Merit	Paul DeLosh			Court Manager Article	35	No 2	2020
NACM Board	Shared Interst Group #6 Future NACM Board Members	Stephanie Hess			Conference Video		Annual	2015
NACM Board	https://thecourtmanager.org/articles/new-nacm-board-is-sworn-in/\|NACM - Court Manager New NACM Board Is Sworn In (thecourtmanager.org)	NACM			Court Manager Article	36	No 3	2022
NACM board	NACM Business Meeting July 11 - YouTube	NACM Board	Kathy Griffin		Conference Video		Annual	2022
NACM Business Meeting	NACM Business Meeting and Induction of New Officers	Officers			Conference Video		Annual	2011
NACM Business Meeting	NACM Business Meeting and Induction of New Officers	Officers			Conference Video		Annual	2014
NACM Conference Closing Plenary	Closing Plenary-Creating a Happy Workplace by Leading with a Grateful Heart	Scott Colby			Conference Video		Midyear	2020
NACM Conference Endnote	Vegas Conference Closing Plenary	Kevin Bowling			Conference Video		Annual	2011
NACM Conference Endnote	Closing Plenary- Officer Report on Conferences	NACM Officers			Conference Video		Annual	2012
NACM Conference Endnote	Endnote Session	Kevin Bowling	Sarah Couture		Conference Video		Midyear	2016
NACM Conference Speaking Opps	Shared Interest Group #1 So you Want to Speak at NACM	Patricia Duggan			Conference Video		Annual	2015
NACM CORE	NACM CORE	Paul DeLosh			Conference Video		Annual	2015
NACM CORE	Extending the CORE to Your Court: Case Flow Management and Resources, Budget and Finance	Alfred Degrafinreid	Kathryn Griffin	Greg Lambard	Conference Video		Annual	2017
NACM CORE	Extending the CORE to Your Court - Educational Development	Kathryn Griffin	Jeff Schrade	Christy Tull	Conference Video		Annual	2018
NACM CORE	NACM Core Competency - Public Trust and Confidence (Part 1)	Kevin Bowling			Conference Video		Annual	2019
NACM CORE	NACM Core Competency - Public Trust and Confidence (Part 2)	Kevin Bowling			Conference Video		Annual	2019
NACM CORE	NACM Core Competency - Court Governance (Part 2)	Patti Tobias	Rayond Billotte		Conference Video		Annual	2019
NACM Core	NACM Core Competency - Court Governance (Part 1)	Patti Tobias	Rayond Billotte		Conference Video		Annual	2019
NACM CORE	Core Competency Accountability and Court Performance (Part A)	Diane Robinson	Jonathan Williams		Conference Video		Annual	2020
NACM CORE	Core Competency Accountability and Court Performance (Part A)	Diane Robinson	Jonathan Williams		Conference Video		Annual	2020
NACM CORE	Educational Development (Part A): What You Need to Know	Margaret Allen	Dana Bartocci	Juli Edwards-McDaniel	Conference Video		Annual	2020
NACM CORE	Educational Deveopment (Part B): Training the Next Generation	Kenneth Sheain	Jarrett Perlow		Conference Video		Annual	2020
NACM CORE	Extending the CORE to Your Court	Janet Cornell	T.J. BeMent		Conference Video		Midyear	2016
NACM CORE	Extending the CORE to Your Court - Public Trust and Confidence	Kevin Bowling			Conference Video		Midyear	2017
NACM CORE	Extending the CORE to Your Court- Accountability and Court Performance	Stephanie Hess			Conference Video		Midyear	2019
NACM CORE	Extending the CORE to your Court- Strategic Planning	Kent Pankey			Conference Video		Midyear	2018
NACM CORE	NACM Core Competency- Pushing Management's Buttons to Improve Court Performance (Part A)	David Hartt			Conference Video		Midyear	2020
NACM CORE	NACM Core Competency- Pushing Management's Buttons to Improve Court Performance (Part B)	David Hartt			Conference Video		Midyear	2020
NACM CORE	NACM Core Competency-Operations Management: Conflict & Drama in the Workplace-Now What? (Part A)	Eric Robinson			Conference Video		Midyear	2020
NACM CORE	NACM Core Competency-Operations Management: Conflict & Drama in the Workplace-Now What? (Part B)	Eric Robinson			Conference Video		Midyear	2020
NACM CORE	The CORE in Practice	NACM Guide Committee			Guide			2015
NACM CORE	NACM CORE	Paul DeLosh	Pat Duggan	Elaine Borakove	Webinar		December	2014
NACM CORE	Caseflow and Workflow	Janet Cornell			Conference Video		Annual	2021
NACM CORE	COVID-19 Caseflow Catalyst?	Janet Cornell			Conference Video		Annual	2021
NACM CORE	Public Trust and Confidence	Kevin Bowling			Conference Video		Annual	2021
NACM Core	NACM Core Operations Management: The Kitchen Sink of Court Administration - YouTube	Kelly Hutton	Tina Mattison		Conference Video		Annual	2022
NACM Core	https://youtu.be/eiLcrCQAGOo\|NACM Core: Workforce Management Session I - YouTube	Dana Bartocci	Rob Martin		Conference Video		Annual	2022
NACM Core	NACM Core Workforce Management Session II - YouTube	Dana Bartocci	Rob Martin		Conference Video		Annual	2022
NACM Core	NACM Core Educational Development: Redesigning Education for the Virtual World - YouTube	Margaret Allen Hoyt	Juli Edwards-McDaniel		Conference Video		Annual	2022
NACM CORE	Court Governance	Tina Mattison	Marcus Reinkensmeyer		Conference Video		Midyear	2023
NACM CORE	Accountability and Court Performance	Janet Cornell			Conference Video		Midyear	2023
NACM CORE, Caseflow	Caseflow 101: Essential Court Management Strategies	Lindsay Hafford	Kristen Trebil-Halbersma		Conference Video		Midyear	2023
NACM Honors	NACM Members Honored for Their Accomplishments	Cherie Lusk			Court Manager Article	34	No 3	2019
NACM Midyear Conference	2017 Midyear Conference				Court Manager Article	32	No 2	2017
NACM State of Profession	NACM State of Profession- Short Version	Vicky Carlson			Conference Video		Annual	2018
NACM State of Profession	NACM State of Profession	Vicky Carlson			Conference Video		Annual	2018
NACM State of Profession	Plenary: State of the Profession	Paul deLosh			Conference Video		Annual	2019
NACM State of Profession	Plenary: State of the Profession	Paul deLosh			Conference Video		Annual	2019
NACM Voice	NACM's Voice of the Profession Survey Results and Future Plans	Greg Lambard			Court Manager Article	34	No 2	2019
NCSC Court Management Archive	Browse - National Center for State Courts (oclc.org)				Court Manager Article
Network Security	Held for Ransom: How Safe is Your Data?				Podcast		July	2019
Non lawyer Navigator	Nonlawyer Navigators in State Courts: An Emerging Consensus	Mary McClymont			Conference Video		Midyear	2020
Non lawyer Navigator Report	Introduction to Nonlawyer Navigator Report Study	Mary Mcclymont			Court Manager Article	34	No 3	2019
ODR	Plenary: Tyler Technologies Presents ODR	Jamie Gillespie			Conference Video		Annual	2019
ODR	Developing an Alternative Dispute Resolution System: Creted to Serve, Drive	Gene Valentini			Court Manager Article	34	No 1	2019
Online Dispute Resolution	Four Key Ways to Prepare Your Court for Online Dispute Resolution	Jamie Gillespie			Webinar		May	2019
Online Dispute Resolution/ ORD	Implementing Online Dispute Resolution	Amie Lewis	Stacey Marz	Sharton Sturges	Conference Video		Annual	2020
Opioid	Plenary: Opioid Use Disorder in the Justice System	Laurence Westreich			Conference Video		Annual	2019
Opioid	Update on the National Opioid Task Force	Judith Nakamura	Nora Sydow		Conference Video		Annual	2019
Opioid Crisis	Can Courts Lead in Solving the Opioid Crisis				Podcast		March	2020
Opioid Task Force	The Work of the National Judicial Opioid Task Force: A Significant Response to a National Crisis	Greg Lambard			Court Manager Article	34	No 2	2019
Opioids	Managing a Crisis: State Courts Respond to the National Opioid Epidemic	Deborah Taylor Tate			Conference Video		Midyear	2020
Pandemic	What We're Learning about virtual child welfare hearings	Teri Deal	Jeffrey Tsunekawa		Conference Video		Annual	2021
Pandemic	Court Ethics in the Time of COVID	Peter Kiefer	Susan Sabers	Karl Thoennes	Conference Video		Annual	2021
Pandemic	Rapid Response Team Integrating Sustainable Strategies	Alicia Davis	Nicole Evans	Bridget Mary McCormack	Conference Video		Annual	2021
Pandemic	Navigating through Uncertainty	Randy Anderson			Conference Video		Annual	2021
Pandemic	Tyler Technologies, Inc.: Justice Reimagined - The Future of Courts After COVID - YouTube	Jeff Chapple	Brian McGraff		Webinar		August	2021
Pandemic	From Crisis to Convenience: The Future of Traffic Courts in a Post-Pandemic World - YouTube	Tyler Technologies	Charleston Carter	Riley Miles	Webinar		May	2021
Partner Intervention	Holistic Responses to Abusive Partner Intervention	Rebecca Thomforde Hauser	James Henderson	Cheryl Davis	Conference Video		Annual	2020
Personal Care	The unBalanced Life	Pierre Quinn			Conference Video		Annual	2017
Plain Language	Plain Language Guide	NACM Guide Committee			Guide			2019
Plain Language	Incorporating Plain Language	Abhijeet Chavan	Renee Danser	Rochelle Klempner	Webinar		Nov	2017
Presentations	Wake Me When It's Over! Avoiding the Most Common Presentation Fails!	Greg Gary			Conference Video		Annual	2018
Pretrial	Pretrial Justice and State Courts	Sue Ferrere	Susan Keilitz	Bettye King	Conference Video		Midyear	2018
Probate Court	Managing Probate Courts: How the New National Probate Court Standards	David English	Richard Van Duizend	Mike Wood	Conference Video		Annual	2013
Procedural Fairness	Vegas BrainsBiases: Brains and Biases: Emotional Intelligence in the Court	Judge Charles Schudson			Conference Video		Annual	2011
Procedural Fairness	Procedural Justice in Action Case Studies from the Field	Emily Gold LaGratta	John Meeks	Tom McCaffrey	Conference Video		Annual	2016
Procedural Fairness	The Evidence Behind Effective Customer Service Procedural Justice	Margaret Allen	Emily LaGratta		Conference Video		Annual	2017
Procedural Fairness	Keynote 1 Address Justice for the Poor Ensuring a Fair Judicial Process for All	Same Brooke			Conference Video		Midyear	2016
Procedural Fairness	Procedural Fairness the Eyes of Secret Shopper	Brett Buckey	Jennifer Creighton	Robyn Mazur	Conference Video		Midyear	2019
Public Perceptions	Vegas Keynote: iCivics	Judge Jean Hoefer Toal			Conference Video		Annual	2011
Public Perceptions	Vegas Keynote: iCivics	Judge Jean Hoefer Toal			Conference Video		Annual	2011
Public Perceptions	Plenary: The Art of Perception- Rethinking How We See	Amy Herman			Conference Video		Annual	2018
Public Perceptions	The State of the State Courts: Reviewing Public Opinion	Jesse Rutledge			Court Manager Article	31	No 1	2016
Public Perceptions	Improving Public Confidence in the Court	Barbara Marcille			Court Manager Article	33	No 4	2018
Public Trust and Confidence	Courts and Confidence: Does the Public Look at Different Courts Differently? – National Association for Court Management (nacmnet.org)	Yvette Alexander	Ed Spillane	Rick Pierce, Kent Pankey, Sarah Brown Clark	Podcast		November	2022
Public Trust and Confidence	Courts and Confidence: What Do We Know About How the Public Perceives the Courts? – National Association for Court Management (nacmnet.org)	Yvette Alexander	Ed Spillane	Rick Pierce, Kent Pankey, Sarah Brown Clark	Podcast		October	2022
Public Trust/Confidence	NACM Core Competency - Public Trust and Confidence (Part 1)	Kevin Bowling			Conference Video		Annual	2019
Public Trust/Confidence	NACM Core Competency - Public Trust and Confidence (Part 2)	Kevin Bowling			Conference Video		Annual	2019
Public Trust/Engagement	Community Engagement in the State Courts: Learn About the Tools Development to Engage with Minorities	Nina Hsu	Amy Quinlan	Joseph Hamm	Conference Video		Annual	2017
Public Trust/Engagement	How Court Administrators as Public Servants Can Engage the Public	Karen Freeman-Wilson			Conference Video		Annual	2017
Public Trust/Engagement	Public Engagement Science, Strategies & Tools 1	Joseph Hamm	Lisa PytilkZillig	April Slaker	Conference Video		Annual	2018
Public Trust/Engagement	Let's Get Engaged - Building Plans to Increase Public Trust	Zenell Brown	Richard Lynch		Conference Video		Annual	2019
Public Trust/Engagement	Civility and Bullying for 2020 and Beyond	Jacqueline Middleton			Conference Video		Midyear	2014
Public Trust/Engagement	The Color of Justice: Promoting Public Trust and Confidence	James Gingerich			Conference Video		Midyear	2017
Public Trust/Engagement	Our Changing Commmunities: Trust and Confidence in a Time of Shifting Demographics	Peter Kiefer	Phil Knox		Conference Video		Midyear	2017
Public Trust/Engagement	If Walls Could Talk Can Good Signs Help Build Public Trust	Arlethia Howard	Emily LaGratta		Conference Video		Midyear	2019
Public Trust/Engagement	A New Perspective on Helping Court Customers	Janet G. Cornell			Court Manager Article	34	No 1	2019
Purposes of Courts	Purposes of Court Reformulated	Victor E. Flango			Court Manager Article	33	No 2	2018
Purposes of Courts	It's Time to Expand the Traditional	Kent Batty			Court Manager Article	31	No 4	2016
Racial Diversity	Racial Diversity - American Courts Taking the Lead in Healing	Will Simmons	Crystal Banks	Martin Hoshino	Conference Video		Annual	2020
Ransomware	State & Local Government - 2019 Ransomware in Review	Maria Thompson			Conference Video		Midyear	2020
Ransomware	Held for Ransom: How Safe is Your Data?				Podcast		July	2019
Records Preservation	COSCA White Paper: To Protect and Preserve	Gregory Linhares	Nial Raaen		Conference Video		Annual	2014
Rehabilitation	Justice Reinvestment: Foundational Requirements for Effective Community-Centered Offender Rehabilitation	Frank L. Racek	Matthew Dearth		Court Manager Article	32	No 4	2017
Remove Appearance	Authentic Court Experiences via Integrated Remote Appearance	Jake Chatters	Greg Harding		Conference Video		Annual	2020
Remove Appearance	CourtCall - Remote Appearances Simplified	Ron DaLessio			Conference Video		Annual	2020
Resiliency	Plenary: Resiliency in the Midst of Uncertainty: Deploying Proven, Powerful Tools to Achieve Success - YouTube	Annette Kingsly Zigler	Paul Krismer		Conference Video		Annual	2022
Risk Assessments	The Risks and Rewards of Risk Assessment	Peter C. Kiefer	Phillip Knox		Court Manager Article	32	No 4	2017
Role Definition	The Importance of Defining Our Roles	Rick Oliver			Court Manager Article	34	No 2	2019
Scholarships	NACM - Court Manager A Testimonial of Scholarship Benefits (thecourtmanager.org)	Joshua Larsen			Court Manager Article	36	No 3	2022
School Justice Partnerships	What We've Learned from Building School Justice Partnerships	Marsha Landers	Teri Deal		Conference Video		Midyear	2020
Security	From Letter Bombs to Poisoned Chocolates - What to Watch For and Do?	John F. Muffler			Court Manager Article	34	No 1	2019
Security	Have a Plan in Place to Deal with Suspicious Packages	John F. Muffler			Court Manager Article	34	No 1	2019
Security	Adjudicating in an Unsecured Workplace: How to Assess and Stay Safe	John Muffler			Court Manager Article	33	No 4	2018
Security	Have a Plan in Place to Deal with Suspicious Packages	John Muffler			Court Manager Article	34	No 1	2019
Security	From Letter Bombs to Poisoned Chocolates - What to Watch for and Do	John Muffler			Court Manager Article	34	No 1	2019
Security	Courts Have a Significant Role to Play in the Whole-of-Government Approach to Our Safety and Security	Ingo Keilitz	Katharine Jennings	Susan Ehrlich	Court Manager Article	34	No 4	2019
Security	Court Security Guide	NACM Guide Committee			Guide			2005
Security	Is it Time for a Fresh Look at Cell Phones and Courts?				Podcast		February	2020
Security	Court Professionals and Protests: What Should you Be Thinking About Now?				Podcast		July	2020
Security	Suddenly He Was There: Is Your Court Prepared for a Shooting Tragedy?				Podcast		September	2019
Self Help	Educational Self-Help: Creating Access to Justice in a Multi-Cultural	Kathleen Dixon	Margaret Little		Conference Video		Annual	2014
Self Represented Litigants	Expanding Differentiated Case Management Triaging Services for Self-Represented Litigants	Tom Clarke	Richard Zorza		Conference Video		Annual	2013
Self Represented Litigants	Reengineering to Better Serve the Self Represented- The Key to Increased Efficiency & Effectiveness	Katherine Altender	Renee Kimball	Mike Williams	Conference Video		Annual	2015
Self Represented Litigants	Procedural Justice for Self-Represented Litigants	Jennifer Murray	Marcus Reinkensmeyer	Lisa Rush	Conference Video		Midyear	2014
Self Represented Litigants	To the Hump and Over It	Nicole Zoe Garcia			Court Manager Article	30	No 4	2015
Sex Traffic	Succeed through Achievement and Resilience- An Alternative Program for Victims of Sex Traffic	Catherine Pratt			Conference Video		Annual	2017
Social Media	https://youtu.be/KNvt-8fx_lc?list=PLRCSeNmW6LBxThag4nc7pIMsSDD1YxU67Vegas SocialMediaTheCourts: Social Media and the Courts: Opportunities and Pitfalls	Marcus Reinkensmeyer	Jessica Funkhouser		Conference Video		Annual	2011
Social Media	Vegas Social Media Ethical Court: Social Media and the Ethical Court Employee	Norman Meyer	Karl Thoennes		Conference Video		Annual	2011
Social Media	Social Media and the Courts: How Do We Deal with This Growing Reality?				Podcast		November	2019
Specialty Courts	Emerging Specialty Courts: Strategies for Building Successfully Partnerships	Hon. MaryAnne Majestic	Michael Pollard	Hon. Barbara Spencer	Conference Video		Annual	2014
State Courts	Plenary American Judicial Power The State Court Perspective	Michael Buenger	Judge Paul DeMuniz		Conference Video		Annual	2016
State of State Courts	State of the State Courts 2015 Poll	Jonathan Mattiello	Jesse Rutledge	Stephanie Hess	Conference Video		Annual	2016
State of State Courts	State of State Courts 2017	Vicky Carlson			Conference Video		Midyear	2018
State of State Courts	https://youtu.be/gCpeLUkbIp8State of State Courts 2018	Jesse Rutledge			Conference Video		Midyear	2018
State of State Courts	State of the Profession	TJ BeMent			Conference Video		Annual	2021
Strategic Planning	The Next Generation Courts - Planning for the Future	Tracy "T.J." BeMent			Conference Video		Annual	2014
Strategic Planning	Reimagining Courts A Design for the 21st Century	Thomas Clarke			Conference Video		Annual	2016
Strategic Planning	Plenary: The Moment You Can't Ignore Using Culture to Drive Strategic Change	Barry Dornfeld			Conference Video		Annual	2016
Stress Management	Judge-Executive Teamwork in Times of Stress	Deni Butler	Hon. Ann I. Jones	Hon. David S. Wesley	Conference Video		Annual	2014
Stress Management	The Science of Managing Stress	Marc Milstein			Conference Video		Midyear	2018
Stress Management	How to Stay Calm in Times of Stress	Melissa Eisler			Court Manager Article	33	No 4	2018
Stress Management	Rejuvenate! Reboot Your Body, Recharge Your Mind	Rallie McAllister			Webinar		October	2011
Substance Abuse	Court Responses to the Opioid Crisis	Greg Lambard	Nora Sydow	Michelle White	Conference Video		Annual	2018
Substance Abuse	From Crisis to Real World Solutions - Courts Respond - Opioid Epidemic	Deborah Taylor Tate			Conference Video		Midyear	2019
Substance Abuse	Can Courts Lead in Solving the Opioid Crisis				Podcast		March	2020
Succession Planning	Vegas SuccessionPlanning: From Succession Planning to Talent Management: A Call-To-Action and Blueprint for Success	Brenda Wagenknecht-Ivey			Conference Video		Annual	2011
Sustainable Justice, Fairness	Courts Under Pressure	Alicia Bannon			Conference Video		Midyear	2023
Sustainable Justice, Fairness	Communicating Judicial Independence Values	Alicia Bannon	Kathy Bonnifield	Erica Solomon	Conference Video		Midyear	2023
Sustainable Justice, Fairness	What has been Happening with Civil Filings in State Courts	Alan Carlson	John Greacen		Conference Video		Midyear	2023
Systemic Bias	Courts and Systemic Bias: What Lessons Have We Learned? Part One				Podcast		August	2020
Systemic Bias	Courts and Systemic Bias: What Lessons Have We Learned? Part Two				Podcast		August	2020
Team Bulding	Vegas KeynoteSupportingCourtComm: Supporting Court Management Education through Team Building & Critical Analysis	Theresa Robinson			Conference Video		Annual	2011
Team Bulding	Keynote Address: Productive Pairs - Lessons from the Ark	Mary C. McQueen			Conference Video		Annual	2014
Team Bulding	Judge-Executive Teamwork in Times of Stress	Deni Butler	Judge Ann Jones	Judge David Wesley	Conference Video		Annual	2014
Team Bulding	Plenary: The Power of Culture Working Together to Achieve Justice	Jon Rapping			Conference Video		Annual	2017

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Ethics Subcommittee