Officers
Greg Lambard
PRESIDENT
Superior Court of NJ - Middlesex Vicinage
56 Paterson St.
New Brunswick, NJ 08903-2691
Greg Lambard began his career with the State of New Jersey in 1991 after obtaining a BA in Criminal Justice from the University of Maryland and a MA in Criminal Justice from Rutgers University. He has served in the State Judiciary in various administrative roles and as a researcher/statistician. Additionally, he served two years in the New Jersey Governor’s Office, as Special Assistant to the State’s Chief Information Officer.
He has managed criminal courts, family courts, operations, and probation. He currently serves as the Trial Court Administrator for the Middlesex County Superior Court in New Jersey. He is a Past President of the Mid-Atlantic Association for Court Management and sat for two terms as a Director on the Board of the National Association for Court Management (NACM). Currently, he is the Secretary/Treasurer for NACM. He is a past member of the Advisory Committee to the National Center for State Courts’ (NCSC), Pretrial Justice and the State Courts Initiative, a past member of the National Judicial Opioid Task Force, a current member of the National Council of Juvenile and Family Court Judges’ DV Aware Taskforce, and a current member of the NCSC Court Consulting Services Division Advisory Council. He is also an Institute for Court Management certified instructor for caseflow and workflow management.
Roger Rand
PRESIDENT-ELECT
Multnomah Circuit Court
1200 SW 1st Avenue, Room 01407
Portland, OR 97204
Roger Rand attended his first NACM conference at the 2009 midyear in Portland, Oregon. A conversation on Ethics caught his attention and he learned how much NACM has to offer. He joined the NACM Board of Directors in 2021, served as the NACM Secretary/Treasurer in 2024, and was selected as the NACM Vice President in 2025.
Roger Rand is a member of the Multnomah Circuit Court management team in Portland, Oregon where he has worked for 31 years. He manages an Information Technology team of 27 professionals in the 4 service areas of Desktop Support, Specialized IT Services, IT Design and Development, and Training and Data Analysis. Roger was appointed as a NACM representative to the Joint Technology Committee in 2018. In 2024 he was appointed as the NACM representative on the Global Advisory Committee. Roger worked as a member of the 2019 JTC workgroup on AI that resulted in a publication Introduction to AI for the Courts that was revised this year. Roger and the JTC Co-Chairs with the support of NCSC led a multi-association collaborative effort to produce the NACM AI Guide, Courting AI: Understanding Artificial Intelligence in Courts.
Dawn Palermo
VICE PRESIDENT
Jefferson Parish Juvenile Court
PO Box 1900
Harvey, LA 70059 > Read Biography
Dawn A. Palermo is the Judicial Administrator for the Jefferson Parish Juvenile Court in Harvey, Louisiana. She has held this position since 2004. In this capacity, she oversees all court programs, employees and finances, negotiates and monitors all contracts and drafts all funding proposals. Ms. Palermo is also currently serving as a board member for the Louisiana Court Administrators Association (LCAA). She is the current columnist for the Courtside Conversation for the National Association of Court Management (NACM). She is a past board member and Communications Committee Chair for NACM. She has also authored the NACM CORE curriculum for budget and financial management.
Prior to her appointment as the Judicial Administrator, Ms. Palermo served as the Deputy Judicial Administrator for Jefferson Parish Juvenile Court from 1999-2004, the Drug Court Administrator for the Adult Drug Court at the 24th Judicial District Court from 1997-1999, a Management Analyst with the Jefferson Parish Human Services Authority from 1995-1997, and as a Liaison to the Louisiana Legislature for Jefferson Parish. Ms. Palermo started both the Jefferson Parish Adult and Juvenile Drug Courts and served on the steering committee to start Jefferson Parish School Based Health Centers. She served as the President of Louisiana Court Administrators Association from 2012 to 2013 and as treasurer and a board member for Louisiana Drug Court Professionals. She was one of the founding members of Louisiana Drug Court Professionals. She also was a founding member and served on the Jefferson Chamber Foundation Academy Board.
Ms. Palermo received a Bachelor’s of Science in Business and Public Administration from Louisiana State University and a Master’s of Public Administration from the University of New Orleans. She is also certified as a Professional in Human Resources (PHR) and a SHRM Certified Professional (SHRM-CP). She resides with her husband and daughter in Metairie.
Creadell Webb
SECRETARY/TREASURER
First Judicial District of Pennsylvania
City Hall, Room 359
1400 JFK Blvd
Philadelphia, PA 19107
Creadell Webb is the Chief Diversity, Equity, and Inclusion (DEI) Officer for the First Judicial District of Pennsylvania (FJD). He is a highly experienced and accomplished professional with a proven track record of success in creating inclusive work environments.
Mr. Webb held a variety of positions at the FJD, including judicial law clerk, manager, and deputy chief. In those roles, he demonstrated his ability to lead and motivate teams, draft legal documents, and manage complex projects. He is also a skilled trainer and educator who has conducted numerous Continuing Legal Education (CLE) and educational training programs on DEI.
Mr. Webb earned a Bachelor of Business Administration degree from Howard University and a Juris Doctorate from The Catholic University of America, Columbus School of Law. He is licensed to practice law in Maryland, New Jersey, and Pennsylvania. Mr. Webb is a Society for Human Resource Management (SHRM) certified professional and holds a “Diversity and Inclusion” certificate from Cornell University’s online program. He is passionate about creating a more just and equitable society. He is a strong advocate for equity in the court system, the legal world, and society.
Kelly Hutton
IMMEDIATE PAST PRESIDENT
North Dakota Court System
600 E Boulevard Avenue
Bismarck, ND 58505 > Read Biography
Kelly Hutton has worked for the North Dakota Court System since January 2007 and currently serves as the Deputy State Court Administrator. Throughout her career, Kelly has led and supported numerous projects to improve court operations in North Dakota.
Kelly joined the board of directors in 2019 and has served on various committees and has played a key role in the creation and rollout of the NACM CORE® Champion Program. In July 2025, Kelly was sworn in as President of NACM, where she is announced her priorities of increasing membership engagement, strengthening partnerships, and increasing community outreach and education. Kelly teaches and presents nationally on topics such as caseflow management, accountability and court performance, workforce management, leadership, and operations management. She completed the ICM Court Management Program in 2015 and earned her ICM Fellowship from the National Center for State Courts (NCSC) in 2017. Kelly holds a B.A. in Legal Studies from Hamline University and a Master’s in Public Administration from the University of North Dakota, awarded in 2021.Directors
Courtney Whiteside
2024 - 2027
St. Louis County Municipal Court
4544 Lemay Ferry Road
St. Louis, MO 63129
Courtney Whiteside is a Certified Court Manager through the National Center for State Courts (NCSC) and serves as Director of the St. Louis County Municipal Court. After graduating college from Lindenwood University with a degree in Sport Management, Courtney found herself in public service in the 11th Judicial Circuit in her hometown of St. Charles, Missouri and served in Management Analyst in the Missouri Office of State Courts Administrator. After serving as the Missouri Supreme Court’s Municipal Court Monitor, she joined the St. Louis County leadership team in July 2019 with a focus on reimagining the administration of justice in municipal courts and public perception and education about courts.
Courtney serves as the President of the St. Louis Metropolitan Association for Court Administration (MSLACA), Director on the board for the National Association for Court Management (NACM), Co-Chair for the NACM Governance Committee, Chairperson of the NACM Ethics Sub-Committee, member of the International Association for Court Administration (IACA), certified national instructor on case management practices through NCSC, committee member for the Municipal Clerk Education Committee (MCEC), and partners with various other state and national committees and judicial partners on projects and initiatives.
When not in the courthouse, Courtney can be found with the other loves of her life, her family, and the soccer pitch. Playing, watching, or coaching soccer and cheering on Manchester United, STL Cardinals, KC Chiefs, STL City, and KC Current with her family and friends is time well spent.
Erica Payne-Santiago
2025 - 2028
Circuit Court for Prince George's County
14735 Main Street
Upper Marlboro, MD 20772 > Read Biography
Erica M. Payne-Santiago has dedicated over 25 years to public administration, serving within the nonprofit sector and the judiciary. Since 2016, she has been serving as the Deputy Court Administrator and Jury Commissioner for the Circuit Court of Prince George's County. In this capacity, she has consistently demonstrated modernized leadership, introduced innovative technological advancements, and spearheaded forward-thinking initiatives to enhance court operations. Over the past decade within the Court System, she is unwavering in her commitment to ensure that every courthouse visitor receives the highest standard of customer service and is treated with the utmost dignity and respect. Furthermore, she is dedicated to making justice accessible to everyone through meticulous case management operations and by maintaining a safe and thriving environment for all courthouse employees and visitors.
Erica M. Payne-Santiago is a dedicated public servant, demonstrating a profound commitment to the advancement of both the courts and the community. In 2024, Ms. Payne-Santiago was recognized for her outstanding leadership and dedication as part of the Conference Development Committee, having been an active member of the National Association of Court Management (NACM) for over a decade. Consequently, she takes great pride in recently being sworn in as a new member of the 2025 NACM Board of Director, where she will serve as Co-Chair of the Communications Committee. Additionally, she is a member of the Maryland Mid-Atlantic Association for Court Management (MAACM). Through her involvement with the Administrative Office of the Courts (AOC), she plays a pivotal role in assessing and advancing court operations across the State of Maryland by serving on a variety of committees. Moreover, Ms. Payne-Santiago has been serving as the elected President of the Homeowners Association Board (HOA) in Clinton, Maryland, for three years, including her current term from 2022 to 2025.
Prior to her extensive involvement in Court Administration, Erica M. Payne-Santiago worked with several non-profit agencies leading and managing programs that supported women, girls, at-risk youth, and Fortune 500 company board governance. She holds a Bachelor of Science in Social Work from Bowie State University and is a proud graduate of the District of Columbia Superior Court Management Training Program in which she earned a Certificate in Management/Leadership. Erica M. Payne-Santiago is achieving her master’s degree while simultaneously becoming a Certified Public Manager (CPM) from the prestigious University of Baltimore in Public Administration, which program is amongst the top 25% in the Country.
Erica M. Payne-Santiago finds great joy in being a mother to her daughter who recently graduated cum laude from Winston-Salem State University (WSSU) majoring in Healthcare Management and her fur-baby Miss Zoey Monroe (English Bulldog). She loves a great adventure – exploring new places, activities, and food.
Kristi Cox
2026-2029
44th Circuit Court
204 South Highlander Way
Howell, MI 48843
Biography coming soon.
ManKinta Holloway
2026-2029
Oklahoma City Municipal Court
701 Couch Drive
Oklahoma City, OK 73102
Biography coming soon.
Melinda Brooks
2024 - 2027
Franklin County Municipal Court
375 S. High St., 6th Floor
Columbus, OH 43215
Melinda Brooks is the Specialized Dockets Manager for the Franklin County Municipal Court in Columbus, Ohio, where she leads the strategic direction, administration, and continuous improvement of specialized court programs serving complex and high-need populations. With over three decades of experience in the criminal justice system, she is recognized for her expertise in court administration, grant management, and the implementation of evidence-based practices.
Melinda has managed millions of dollars in state and federal grant-funded initiatives, securing and administering funding from federal, state, and local sources to support innovative justice system responses. Her work emphasizes collaboration across disciplines, building strong partnerships with judges, policymakers, service providers, and community stakeholders to improve outcomes and enhance system effectiveness. Prior to her current role, Melinda served as Grants and Special Projects Manager and Deputy Chief Probation Officer, where she played a key role in advancing organizational strategy, strengthening operational infrastructure, and integrating data-driven decision-making throughout court programs. She began her career as a Probation Officer and advanced through leadership roles, contributing to the development of specialized supervision programs, including mental health and sex offender dockets. A committed leader in court management, Melinda is actively involved with the National Association for Court Management (NACM), where she serves on the Board of Directors and as Chair of the Communications Committee. She previously served as Editor of Court Manager and contributes to multiple NACM committees. She is an ICM-certified faculty member teaching Operations Management through the Supreme Court of Ohio Judicial College. Melinda holds a Master of Science in Criminal Justice from Michigan State University and an MBA from Franklin University. She is a Certified Court Executive, Certified Court Manager, and a Fellow of the Institute for Court Management. Her work reflects a strong commitment to advancing the administration of justice through innovation, collaboration, and professional leadership
Stacey Fields
2025 - 2028
City of Crestwood, Missouri
One Detjen Dr
Crestwood, MO 63126 > Read Biography
Stacey L. Fields has dedicated nineteen years to service in the judicial branch. She currently serves as the Court Administrator for the City of Crestwood and holds the designation of Certified Court Manager through the National Center for State Courts (NCSC), following her state certification from the Missouri Association for Court Administration (MACA).
Stacey serves as a Director on the boards of both the National Association for Court Management (NACM) and the St. Louis Metropolitan Association for Court Administration (MSLACA), where she also chairs the Enrichment Programs and Events Committee. Additionally, she is an instructor and committee member for the Municipal Clerk Education Committee (MCEC), following previous concurrent terms as MACA’s Professional Development Director and MSLACA’s Vice President. Throughout her career, she has contributed to numerous committees and served as a guest panelist, instructor and created a variety of educational programs and seminars as well as presenting them. Stacey credits her success to two core values: education and strong mentorship. She believes that a true vision of success includes helping others reach their personal milestones. Outside of her professional commitments, Stacey enjoys spending time with family and friends, writing, and traveling.
Teshrie "Tess" Kalicharan
2025 - 2028
Ninth Judicial Circuit Court of Florida
425 N. Orange Avenue, Suite 130
Orlando, FL 32801 > Read Biography
Teshrie Kalicharan serves as the Director of Alternative Dispute Resolution (ADR) for the Ninth Judicial Circuit of Florida where she oversees the development and management of court-connected mediation services. In this role, Teshrie leads a team of mediators and ADR professionals who assist parties in resolving family, civil, and complex disputes, reducing case backlog and promoting efficient resolution.
With years of experience in judicial administration and dispute resolution, Teshrie has introduced innovative practices to expand access to ADR, including digital mediation platforms, expanded training programs, and partnerships with community organizations. Her leadership reflects a commitment to equitable access to justice and strengthening public confidence in the courts.
Education and Certifications
Timothy Ezell
2026-2029
Fulton County Clerk of Superior & Magistrate Courts
136 Pryor Street
Atlanta, GA 30303
Timothy W. Ezell serves as Chief Operations Officer and Chief Deputy Clerk for the Office of the Fulton County Clerk of Superior and Magistrate Courts in Atlanta, Georgia, supporting one of Georgia's largest and most complex court systems. He oversees human resources, information technology, policy and training, budget and procurement, Superior Court Civil, and Magistrate Court Civil operations. Previously, he served as Court Administrator for the Fulton County Magistrate Court and the Fulton County Juvenile Court, where he led strategic and operational initiatives to improve court performance and public service.
Mr. Ezell is the Past President of the Georgia Council of Court Administrators (GCCA) and a frequent speaker, trainer, and collaborator on court leadership, operational excellence, workforce development, and innovation. His work focuses on developing future court leaders, modernizing court operations, and strengthening public trust in the administration of justice.
He holds a Bachelor of Arts in Political Science from Georgia State University, a Master of Public Administration from Clark Atlanta University, a Master of Business Administration from Clayton State University, and is a Certified Public Manager through the University of Georgia.
Whitney Freese
2024 - 2027
Clark County Superior Court
1200 Franklin St.
Vancouver, WA 98660-2812
Whitney R. Freese, a seasoned professional with over two decades of public service experience, stands out as an energetic and self-motivated leader. Her track record of delivering desired outcomes in rapidly evolving environments spans across multiple states, including Washington, North Carolina, and Florida.
Education and Certifications
* Master’s in Business Administration (MBA) from Western Governor’s University
* Bachelor of Science in Health Sciences with a focus on Nutrition from Oregon State University
* Certified Court Manager recognized by the National Association for Court Managers
* NACM Core Champion for her exceptional contributions to court management
Professional Journey
Whitney currently serves as a Senior Management Analyst at Clark County Superior Court. Her responsibilities encompass complex tasks related to court operations, including budgeting, financial planning, and organizational analysis. Notably, she oversees substantial grant funds and manages a significant operating budget. Whitney’s ability to gather and analyze information, devise innovative solutions, and provide strategic recommendations has been instrumental in the court’s success.
Community Engagement
Whitney’s impact extends beyond her professional roles. She currently serves as one of ten board directors, embarking on a three-year term. In this capacity, she holds the position of Vice-Chair on the Membership committee and also contributes to the social media sub-committee as the secretary. Whitney’s collaborative spirit makes her a go-to person for community collaboration and project development.