2019 Annual Conference Highlights

NACM's Annual Conference was recently held in Las Vegas, Nevada. The conference theme, Creating Public Trust Through Engagement and Innovation showcased a number of exceptional educational programs while offering networking opportunities for our national and international guests. Whether you couldn’t attend this year's conference or you want to see it all again, NACM is happy to share it all in our Annual Conference Highlights!

You can also find the complete collection of all the recorded sessions here. You can find the agenda with links to all the sessions here.

Plenary: Bridging the Gap with the People We Serve

Presenter: Jill Goldsmith

Trust is not an amorphous or illusive quality that one either has or does not have.It is specific and actionable, and it can be developed. In this session, you will gain a more nuanced understanding of how trust and distrust impact an organization’s effectiveness and pragmatic, specific, and “grab and go” strategies that your staff and you can implement to improve the public’s trust in the court system and its staff, and minimize the likelihood that distrust grows and gets in the way of success.

Let's Get Engaged: Building Plans to Increase Public Trust

Presenters: Zenell Brown and Richard Lynch

Courts possess tremendous data about their communities and may use this to create a plan that addresses the challenges and barriers to access justice by engaging external and internal stakeholders. This workshop provides courts with practical strategies for developing a sustainable model to address current challenges.

COSCA's Whitepaper on Rural Justice

Presenter: Artie Pepin

COSCA’s 2018 Policy Paper addresses the challenges and some practical solutions underway in various states to address rural access to justice.While technology can provide some very helpful tools it is not a complete answer given bandwidth and accessibility limits, computer usage issues, and the fact that legal matters are not always capable of an online solution.This session will highlight some of the technical as well as non-technical programs and practices described in the paper that courts are using to provide access to justice beyond the urban and suburban landscapes that usually dominate conversations about the delivery of court services.

Plenary: Cybersecurity and the Dark Web

Presenter: Mark Lanterman

The Dark Web poses an increasingly large number of complicated cyber risks. From phishing schemes to high-profile murder cases, the Dark Web now plays a role in aiding criminal activity. Mark Lanterman will provide a tour of the Dark Web and demonstrate its impact on cybercrime. He will also discuss best security practices in light of risks presented by the Dark Web.

The Sequential Intercept Model Decriminalizing Mental Illness

Presenter: Travis Parker

The Sequential Intercept Model (SIM) was developed over several years in the early 2000s by Mark Munetz, MD and Patricia A. Griffin, PhD, along with Henry J. Steadman, PhD, of Policy Research Associates, Inc. The SIM was developed as a conceptual model to inform community-based responses to the involvement of people with mental and substance use disorders in the criminal justice system. During the mapping process, the community stakeholders are introduced to evidence-based practices and emerging best practices from around the country. The culmination of the mapping process is the creation of a local strategic plan based on the gaps, resources, and priorities identified by community stakeholders.

NACM Core® Competency - At the Court’s Core: Best Practices in Public Relations and Communication

Presenter: Leah Gurowitz

Lord Hewart said, “Not only must Justice be done; it must also be seen to be done.” This session will help court managers ensure the public ‘sees’ justice being done by demonstrating current best practices in court communications, including websites, social media, high profile trials and crisis communications.

Engaging Modern Families Through the Family Justice Initiative

Presenters: Alicia Davis and Richard Schwermer

This session will give trial courts actionable ideas for implementing aspects of The Family Justice, an innovative project that helps courts toward improved outcomes for families by managing costs, controlling delays, and facilitating healthy outcomes for families, judges and staff.

Juvenile Justice Guidelines Update

Presenter: Jessica Pearce

The Enhanced Juvenile Justice Guidelines (EJJG) are a concrete how-to for juvenile delinquency case processing. Because of the practical nature of the EJJG, the recommendations serve as bridge between the theory of juvenile justice reform and actual practice. This session will explore the EJJG and its application in a real-world setting.

State of the Profession

Presenters: Paul DeLosh

Tune in as NACM President Paul DeLosh gives the annual State of the Profession address. This year's address will reflect on issues and trends that all of us, and all of our constituents, face everyday.

Plenary: Communicate with Strength: Key Words that Enhance Your Effectiveness

Presenters: Karen Purves

Laugh and learn in this session filled with the latest solutions in effective communication, based on neuroscience principles. What are you saying that’s causing others to subtly feel uncooperative or defensive? Karen will tell you - and give you replacement words and phrases. Leave with an immediate, specific, action plan!

State Justice Institute

NACM extends its appreciation and gratitude to the State Justice Institute (SJI) for their continued support of professional development opportunities for court personnel and our justice partners.