Workforce Management
Managing and motivating the workforce requires court leaders to not only understand the laws, legal rulings, and policies that guide the courts’ operations but also to be skilled in a number of specific human resource tasks.
Efficiency
Component: Efficiency
Court Governance
A court leader needs to be able to manage court operations with consistency and predictability, by providing the guidance and policies for both day-to-day operations and long-term decisions. To do this, the court leader will need to develop and maintain an effective governance structure for the court.
Accountability and Court Performance
Thinking that the court is performing at its best and knowing it are two different things. Court leaders are accountable to both the judiciary and the public for a well-run court, which means that managers must be able to both effectively measure and manage performance. Skillful collection and analysis of performance information ensures that court managers no longer just think the court is performing well but are able to demonstrate it.
Caseflow and Workflow
Court leaders play a critical role in caseflow and workflow management for the court, ensuring that court’s work is performed efficiently and to promote the fair and timely resolution of all cases filed. Effective caseflow and workflow management requires that court leaders have a variety of analytic and communication skills.