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Performance

Component: Performance

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Workforce Management

Managing and motivating the workforce requires court leaders to not only understand the laws, legal rulings, and policies that guide the courts’ operations but also to be skilled in a number of specific human resource tasks.

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Leadership

Leadership is an energetic process of creating vision resulting in commitment to a common course and preferred future. Just as there is no one best way to manage courts, there is no best way to be a court leader. Leadership is highly personal – some people are naturally better able than others although everyone can learn good leadership techniques.

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Accountability and Court Performance

Thinking that the court is performing at its best and knowing it are two different things. Court leaders are accountable to both the judiciary and the public for a well-run court, which means that managers must be able to both effectively measure and manage performance. Skillful collection and analysis of performance information ensures that court managers no longer just think the court is performing well but are able to demonstrate it.

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