2020 Midyear Conference Highlights
NACM's Midyear Conference was recently held in Charlotte, North Carolina. The conference theme, Advancing Today's Courts to (Inter)Connected Courts: Ensuring Justice in Our Communities showcased a number of exceptional educational programs while offering networking opportunities for our national and international guests. Whether you couldn’t attend this year's conference or you want to see it all again, NACM is happy to share it all in our Midyear Conference Highlights!
Micro-Disruption: Simple Changes for Significant Results
Presenter: Gregory Offner Since the beginning of time, it has been the simplest disruptions that have caused the most impactful results. Fire started with a spark. America started with a boat-ride. And MC Hammer started with Rick James. So how do you find the tiny rut-busting sparks that make all the difference? In business, and in life, winners embrace disruption. They use disruption as a tool, because they understand that if they don’t their competition will use it as a weapon.4 Key Ways to Move from Case Management to Case Resolution (presented by Tyler Technologies)
Presenter: Jamie Gillespie and Sandy Peters With an ever-growing number of cases vying for courts’ resources, the longer a case remains open, the more work it takes to close. That’s why courts around the country are turning to technology to lighten the load. These four tools empower citizens to truly take ownership of their court experience by providing easy access to information. From the moment a case lands on your docket until the final payment is received, these tools work together to help courts resolve cases quickly and efficiently.NACM Core Competency - Pushing Management’s Buttons to Improve Court Performance (Part A)
Presenter: David Hartt STAPLES’ “Easy Button” solves all your office problems. Unfortunately, an “Easy Button” doesn’t work for complex organizations, but knowing what organizational buttons to push and when to push them greatly improves individual and organizational performance. This presentation introduces a common-sense model for managers to solve problems and realize opportunities.NACM Core Competency - Pushing Management’s Buttons to Improve Court Performance (Part B)
Presenters: David Hartt This presentation is a continuation of the morning session “Pushing Management’s Buttons to Improve Court Performance.” This session introduces a common sense performance improvement model from outside the courts and compares and contrasts this model with the NACM Core Competency - Workforce Management.Human Trafficking and the Courts: Strategies to Strengthen Court Responses and Address Survivor Needs
Presenter: Judge Paul Herbert, Danielle Pugh-Markieis This workshop features both local and national subject matter experts and offers strategies, tips, and resources to help courts improve outcomes for human trafficking survivors.Nonlawyer Navigators in State Courts: An Emerging Consensus
Presenters: Mary McClymont In this session, the author of a new report will share findings from a national study of programs using “nonlawyer” navigators who come from outside the court to assist self-represented litigants with their civil legal programs. Characteristics of these programs and practical considerations for their design will be highlighted. (Report: Nonlawyer Navigators in State Courts)New Opportunities for the Extraction and Redaction of Data
Presenters: Jennifer Bailey and Jannet Lewis (Representing the Joint Technology Committee, est. by COSCA, NACM and NCSC) Hidden Treasure: learn how the rise of machine learning and other AI tools create possibilities for review, collection and processing of data in digital files at a speed and with pattern recognition beyond human capacity. These tools can support a host of judicial processes and help eliminate blind spots to spy problems early enough to respond with agility. Let’s discuss current uses for this technology and also create a treasure map about what the courts might find by using these resources in new and imaginative ways.The Power of One
Presenter: Sybil Jordan Hampton In September 1959, I was the youngest of five African American students admitted to Little Rock Central High School as it reopened after being closed for the 1958-1959 school year. During my three years at LRCHS I was shunned. No one in my homeroom ever greeted me or positively acknowledged my presence. No more than three students in my classes ever talked with or acknowledged me. Twenty years after graduating, one classmate who had never spoken to me made certain that I was included on the class of 1962 reunion mailing list. He had dinner with me and my parents when no other classmates wanted to join us. Yet, as the evening went on, a surprising number of classmates came over to talk with me for the first time. I learned that one person can be a powerful agent for change. Leaders, managers, and citizens need intestinal fortitude if they are to bear witness to the power of one. It takes courage to stand alone and do the right thing.Core Values, Narratives and Leadership
Presenter: Mike Hemphill Authentic leadership is driven by our core values. In this session, we’ll play with the ways in which our personal narrative, and the narratives of others, can help clarify and strengthen.Data Driven Decision Making
Presenters: Kim Nieves and Diane Robinson Data driven decision making relies on accurate and reliable data. Data visualization can be used to help courts understand the data they are collecting and also to improve the accuracy and reliability of case management data. Learn how to improve your data and use data to improve court performance.4 Key Ways to Prepare Your Court for Online Dispute Resolution
Presenters: Jamie Gillepsie Successful Online Dispute Resolution (ODR) projects are driven by four critical planning factors – case types, awareness, stakeholders, and success indicators. In this session you’ll hear from the leader in ODR technology how to effectively navigate these key areas, as well as pitfalls to avoid. Learn how to determine case types and the best configurations for your court’s rules. Explore methods for defining stakeholder engagement and garnering support. Discover how to identify what success looks like for your court, and how to get there.Living Our Best Lives - Innovative Solutions for Success
Presenters: Matt Knight As the conference theme implies many challenges are ahead for the court professional. Research from multi disciplines of psychology has identified 5 practices that keep us at our best….offering amazing outcomes for ourselves, our families, our work. You will need a funny bone and Kleenex for this presentation.
State Justice Institute
NACM extends its appreciation and gratitude to the State Justice Institute (SJI) for their continued support of professional development opportunities for court personnel and our justice partners.