Structured Response Test – National Association for Court Management

✕

Who We Are
Conferences
Committees
NACM CORE®
Resources
NACM Member Portal
- Member Directory
- Forgot Password
Contact
Join Us
Donate

Contact
Donate

✕

Who We Are
INITIATIVESLearn about our important projects.

Member Benefits

CORE® Competencies

Strategic Plan

Mentor Program

LEADERSHIPMeet the team at the helm of NACM.

Board of Directors

NACM Business Records

President’s Message

State of the Profession

Past Boards of Directors

Past Presidents

HISTORYLearn more about why we are here and what we’ve accomplished.

Awards

NACM Partners
Conferences
Committees
CORE®
Resources
Member Portal
- Forgot Password

✕

Who We Are
Conferences
Committees
NACM CORE®
Resources
NACM Member Portal
- Member Directory
- Forgot Password
Contact
Join Us
Donate

Who We Are
INITIATIVESLearn about our important projects.

Member Benefits

CORE® Competencies

Strategic Plan

Mentor Program

LEADERSHIPMeet the team at the helm of NACM.

Board of Directors

NACM Business Records

President’s Message

State of the Profession

Past Boards of Directors

Past Presidents

HISTORYLearn more about why we are here and what we’ve accomplished.

Awards

NACM Partners
Conferences
Committees
CORE®
Resources
Member Portal
- Forgot Password

Structured Response Test

Home
NACM Core®
Structured Response Test

For the CORE® Competency Achievement Program (CORE® Champion)

Name(Required)

First Middle Last

Job Description(Required)

Email(Required)

Court(Required)

State

State

When Completed(Required)

MM slash DD slash YYYY

Where Completed(Required)

In Person

Conference

Recorded Session

Webinar

Other

Where?

Are you a NACM Member?(Required)

Yes

No

If you are not a NACM member and would like to obtain credit towards the CORE Champion Program, you will need to make arrangements to pay the $10 for submission/credit. (core@nacmnet.org)

Select the Qualified Session You Participated In(Required)

Does your organization actively engage in strategic planning?(Required)

Yes

No

If so, how can you apply what you learned today regarding successful strategic planning to improve on your current planning process?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

If not, how can you apply what you learned today regarding successful strategic planning to start strategic planning in your organization? (at least four sentences)(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Describe one characteristic of a resilient leader. How has your role as a leader been (re)defined over the last two years? How have you exhibited the characteristics of a resilient leader?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What leadership role and characteristics from the Leadership CORE competency have you exhibited in your court? Describe how you as a leader have responded to changes in your court environment.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What is court governance and why is it important? What is one idea that you learned about in this session that you would like to see implemented in your court and why?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What does the governance structure look like in your court? Is it effective? What areas could be improved upon and why?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Identify and describe one method of evaluating the public’s trust and confidence and at least two challenges associated with this method. How can you apply this method in your court?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Name one of the purpose of the courts, how it relates to your position/work, and how are you going to apply or improve this purpose in your court.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

The courts are complex organizations with a wide array of departments and functions that need to be maintained to support court operations. How has your court altered court operations due to statutory/rule changes and/or in response to demographics, trends, and social changes. What are some of the challenges that you have faced in navigating these changes?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Court leaders need to ensure that education is continuous, creative, inclusive, accessible, well- managed, delivered using multiple mechanisms, and that it is evaluated. Describe how your organization does this and how your organization could improve in this area.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why is it important to succession plan and how can you determine which roles are categorized? How does (or could) your organization benefit from succession planning?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Name the common types of annual performance reviews discussed during the session. Which is would be your preferred type and why? How can you identify and reduce common biases in this type of performance review? What bias do you think that your preferred performance type is most susceptible to?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Name an ethical issue that you or staff in your court are concerned about. How would you propose to address this issue?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Describe at least one caseflow best practice used in your court or that you would like to implement in your court. How has (or could) a pandemic or similar events influence this practice.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Describe at least one caseflow best practice used in your court or that you would like to implement in your court. How has or could COVID19 or similar events influence and effect this practice.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why are Public Relations and communication to the public an important role of the court? How can these efforts effect public trust and confidence? How can your court improve in this area?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Name one of the ways presented in the session of how you will design your budget. What steps will you take to draft the budget, present the budget, and get final approval?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What is caseflow management and why is it important? Discuss one lesson learned from this session and how you could implement this idea in your court. How would this improve caseflow and workflow?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What accountability and court performance measures are utilized in your court? What measures(s) from this session would you like to implement in your court and why it is important for your court? Include descriptions of how to make use of the measures and what you expect from deploying them.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why is onboarding an important piece of Workforce Management? What is your court’s onboarding process? What is one idea that you learned in this session that could be added to your onboarding process?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

What challenges are you facing in your court/organization regarding recruitment of leaders? What ideas did you learn in this session that you could implement in your court/organization? How will you incorporate diversity and inclusion in this effort?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why are ethics important to ensuring a fair and independent court system? Which of the NACM Model Code Canons discussed today do you see as a challenge for court leaders in your court/organization? How can this be overcome?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Describe: a. An effective action that helps resolve the Diversity and Inclusion “Pipeline Problem;” b. How you might implement that action in your court; and c. Indicate which NACM CORE Competency area or areas relate to your suggested action(s).(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Does your court have a hiring policy, use inclusive job descriptions, and/or implement strategies for removing unconscious bias from the interview process? Discuss at least one of these areas that your court is doing well and/or an area that can be improved on. Next, describe one item that you learned in this session that you would like to see implemented in your court/organization, how you would implement, and how will this impact your court/organization?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Share if you are leader in the back, middle or front and why you think you are in that role? What are some of the strategies that you will employ to lead from different positions? And how will you look to build and support other leaders in their roles?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Describe a leadership transition in your court. What were the challenges and the successes? How will you apply the lessons learned in this session to make future leadership transitions more successful?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Select two areas from the “worksheet” mentioned in this session where different success strategy areas are noted. How have you or how will you apply the concepts or questions in each of the areas.(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why is educational development so important in the courts? How does your court invest in staff through education? Has this been effective? Where can your court improve based on what you learned in this session. How can you lead this change?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Have you actively participated in a strategic planning or significant change management effort?(Required)

Yes

No

If Yes, what did you learn from this session that helps you understand why that (those) effort(s) did or did not go well?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

If No, what did you learn from this session that you could use to help bring about successful strategic change in your current organization?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Is your court utilizing artificial intelligence?(Required)

Yes

No

If yes, what efforts have been made to address one or two of the ethical concerns discussed in this session?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

If no, what efforts and ethical considerations should be made if your court decides to utilize artificial intelligence?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

This session discussed assessments and analysis related to strategic planning. Choose one or two assessments and discuss how you currently (or would like to) utilize in your court. What positive impact does/could this have on your court’s strategic planning?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Why is coaching an important part of developing your workforce/team? Note at least one of the lessons of good coaching and discuss briefly why or how it translates to the court workplace? If you “believe” in the power of coaching, what is one lesson learned in the session that you will personally try to use to coach your staff to success and why?(Required)

(Please ensure that you answer the question(s) completely. Responses should be no less than six (6) complete sentences and should provide application of the content in the session viewed.)

Explain some of the challenges that courts face that impact public trust and confidence.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 4 sentences for each of the two part answers.)

Select two (2) ways and explain how these approaches can improve public trust and confidence in the judiciary.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 4 sentences for each of the two part answers.)

Why are ethics important in maintaining public trust and confidence in the courts?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 4 sentences for each of the two part answers.)

What is one practice that you employ to enhance public trust and confidence in the courts among the people you come in contact with in your daily life?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 4 sentences for each of the two part answers.)

The role of Operations within the broader justice system is expansive and ever evolving. Describe ways courts are adjusting operations, including programs and services, to advance the administration of justice and maintain public trust and confidence? How have social changes and trends factored into these changes?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each of the two part answers.)

The presenters discussed 10 key performance measures that can be used by courts to monitor and improve court effectiveness, procedural satisfaction, efficiency, and productivity. Name one performance measure used by your local, state, federal, or tribal court jurisdiction and how it helps court performance. If you are not currently using one of these performance measures describe how one might help improve court performance.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each of the two part answers.)

The presenters discussed how data visualizations can help tell the story of a data set. However, if used improperly, a data visualization can mislead the audience and leave people frustrated and confused. Name one or two ways you can assure that the visualizations you choose tell the story that you intend.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each of the two part answers.)

How do administrative court practices in your court impact the provision of due process protections?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

The NACM Core says, “Court leaders must be ethical in order to preserve the public’s trust and confidence for the judiciary and the value of Rule of Law.” How does ethical behavior as a member of the judiciary relate back to the Purposes and Responsibilities of Courts?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

Describe two strategies your court can use to improve communication with self-represented litigants and individuals with limited English proficiency. How can you ensure that information is accessible, accurate, and delivered in a respectful and understandable manner?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

As a court manager, why is public relations an essential part of your role in maintaining public trust in the Judiciary? Describe two potential consequences for your court if mistrust or miscommunication occurs and explain one specific action you can take to promote transparency while maintaining judicial integrity.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each two part answer.)

While there are many benefits to agile court leadership, the fast pace of work in this setting may create unforeseen problems including ethical issues. Describe some of the problems which court managers should watch for and seek to prevent in implementing the agile leadership model?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

What provisions of the NACM Model Code of Conduct are relevant to exercising good management in the fast-paced world of agile court leadership?(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

Which of Friesen’s original Purposes and Responsibilities of Courts would you edit/amend? How would you rewrite it and why? (Required)(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

Answer and address why and how problem-solving skills are important to you as a court leader(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

Describe one or more leadership and problem-solving techniques, from this session, that you will use in your court to contribute to public trust.(Required)

(Please ensure that you answer the question(s) completely. Responses need to have a total of 6 sentences for each answer.)

Affirmation of Observation/Participation(Required)

As a member or interested member of NACM, I affirm that I observed the presentation selected above.

Back to CORE® Qualified Session Videos

Who We Are

Initiatives
Leadership
History
NACM Partners

Conferences

Committees

Join Us

Advertise with Us

Resources

Education
Publications
Core

Request More Information!

Email Address

Contact Us

300 Newport Avenue
Williamsburg, VA 23185-4147

(800) 616-6165

©2017-2025 National Association for Court Management | Site by: Always Be Creating