October 15, 2024, NACM Court Leader’s Advantage Podcast Episode
Forbes Magazine recently published an article titled “10 Biggest Business Trends Everyone Must Be Ready For Now.” The list?
- Generative Artificial Intelligence Will Be Everywhere.
- Demand for Interpersonal Skills
- The Move to Sustainable Business
- Business Resilience
- Personalization of the Customer Experience at Scale
- A Customer Experience Revolution
- The Data Economy
- The Search for Skills Solutions
- Employees Demand Remote Work opportunities
- The Shift to Diversity and Inclusivity
Many court administrators appear to see artificial intelligence as an IT issue. However, it is definitely a consumer-based concept now. A short time ago, the venture capital firm Andreessen Horowitz announced its top 100 consumer AI apps. The most popular one by far? ChatGPT, trailed by other tools including Microsoft CoPilot, Google’s Gemini and Bing, Character AI, Perplexity, Claude, and even Grammarly. These tools can create compelling text in seconds. It can significantly shorten the job of developing reports, briefs, presentations, and emails.
There has also been considerable discussion about the problems with these tools.
Hallucinations
Lack of Transparency
Appropriating Personal & Confidential Information
Bias
This month we’re looking at the court’s position on using consumer AI tools. Is it occurring? Are courts aware of these tools? Do we think that staff might be using them with or without the knowledge of upper management? Are courts even concerned about them?
Today’s Panel:
Roger Rand Information Technology Manager, Multnomah County Circuit Court, Portland, Oregon
T.J. BeMent District Court Administrator, 10th Judicial Administrative District, Athens, Georgia
Lori Tyack Clerk of Court, Franklin County Municipal Court, Columbus, Ohio
Dana Bartocci Human Resources & Development Director, Minnesota Judicial Branch
Click here to listen to the podcast.
Leave a question or comment about the episode at clapodcast@nacmnet.org.
Show Notes
Additional Resources
- Time Marker Sheet
- The 10 Biggest Trends for 2024 That Everyone Must Be Ready for Now
- AI Survey
- 9 Trends that Will Shape Work in 2024 and Beyond
Dana Bartocci
Dana Bartocci is the Human Resources and Development Director for the Minnesota Judicial Branch. Dana uses her background and passion in training, leadership, coaching, change management and communications to lead all aspects of human resources and development in the Judicial Branch. Prior to serving in this role she was the Strategy and Development Manager at the Fourth Judicial District in the State of Minnesota focusing on training, race equity, communications and change management. She has also served in various capacities in law firm and law school professional development, career coaching, training and pro bono. Dana is active in NACM, National Association of Judicial Educators and Minnesota Women Lawyers and serves as a volunteer for YMCA Minnesota Youth in Government. She received her J.D. and M.S. in educational administration from the University of Wisconsin, Madison, and her B.A. in political science and cultural studies from the University of Minnesota.
Roger Rand
Roger Rand attended his first NACM conference at the 2009 midyear in Portland, Oregon. A conversation on Ethics caught his attention and he learned how much NACM has to offer. He joined the NACM Board of Directors in 2021 and was selected as the NACM Secretary/Treasurer in 2024.
Roger Rand is a member of the Multnomah Circuit Court management team in Portland, Oregon where he has worked for 30 years. He manages an Information Technology team of 27 professionals in the 4 service areas of Desktop Support, Specialized IT Services, IT Design and Development, and Training and Data Analysis. Roger was appointed as a NACM representative to the Joint Technology Committee in 2018. In 2024 he was appointed as the NACM representative on the Global Advisory Committee. Roger worked as a member of the 2019 JTC workgroup on AI that resulted in a publication Introduction to AI for the Courts that was revised this year. Roger and the JTC Co-Chairs with the support of NCSC led a multi-association collaborative effort to produce the NACM AI Guide, Courting AI: Understanding Artificial Intelligence in Courts.
Tracy “T.J.” BeMent
T.J. BeMent is the District Court Administrator for the 10th Judicial Administrative District of Georgia. The 10th JAD covers the general jurisdiction superior courts in six circuits in 21 counties. He was previously the Court Administrator for the Athens-Clarke County Courts in Athens, Georgia, where he worked with all six levels of trial courts in the county. He acts as the primary liaison to the state and county governments and serves as a resource for the judges and judicial staff on many issues. Mr. BeMent administers nearly $2 million in state and federal grants and is a federal grant peer reviewer. He has been working in the courts for more than 15 years. Prior to coming to Georgia, he was the Assistant Court Administrator for the Las Vegas Justice Court and previously the Clerk of Court and Chief Administrative Officer of the District of Columbia’s Office of Administrative Hearings. He received his undergraduate and graduate degrees from the George Washington University in Washington, DC, and completed his ICM Fellowship in spring 2015.
Lori Tyack
Lori M. Tyack was born in Central Ohio and has lived in Franklin County her entire life. The daughter of an airline technician and a homemaker, Lori attended Whitehall City Schools. Clerk Tyack is a proud graduate of the Columbus State Community College paralegal program and later earned her Bachelor of Arts degree from Ohio Dominican University. As part of her continuing education, Clerk Tyack attended classes offered by The Ohio Supreme Court and The National Center for State Courts. Through these efforts, she has achieved recognition as a Certified Court Manager, Certified Court Executive, and Institute for Court Management Fellow.
Clerk Tyack was elected as the Franklin County Municipal Court Clerk in 2005 and reelected in 2011 and 2017. She has worked to modernize the Franklin County Municipal Court by implementing an E-Filing program and introducing electronic workflows to work towards a paperless court environment.
Clerk Tyack has met with various community groups to educate them about the Clerk’s Office. She has led several public service projects, including Safe Surrender, Driver’s License Reinstatement Workshop, and the Office has participated in Record Sealing and Expungement Clinics.
Lori volunteers her time at Peace Lutheran Church and has even participated in a mission trip to Alaska. She is the mother of three sons and currently resides in Gahanna.
