Released on Tuesday, October 5, 2021.
A cyberattack is truly a different kind of threat, but that threat is real and growing. It takes a different kind of approach to defend against such an attack. Different questions need to be asked well before an attack occurs. Cybersecurity experts advise that having responses to these questions is essential to effectively preparing for and responding to an attack. In this episode we are talking to several court professionals who have endured a cyberattack on their court. We will be exploring questions on how to prepare your court to defend against an attack:
- What questions do you need to ask your IT professionals?
- How do you convince a funding body to spend the needed resources on cybersecurity?
- Do you have a realistic plan to conduct court business without your case management system or even computers for weeks possibly even months?
- How can you effectively train staff to respond to a cyberattack?
- Does your Continuity of Operations Plan (your COOP) even address the implications of a cyberattack?
Our panel today includes:
- Kevin Bowling, Court Administrator for the 20th Circuit Court in Ottawa County, Michigan Kevin is also co-chair of the National Center for State Courts’ Joint Technology Committee and has helped develop three resource bulletins to assist court managers with handling cyberattacks
- Julie Hidy, Court Administrator for the Probate Court in Fayette County, Ohio
- Casey Kennedy, Director for the Office of Court Information Services at the Office of State Court Administration in Austin, Texas
- Jorge Basto, Director of IT Programs for the Cherokee County Clerk of Courts in Canton, Georgia
- Montrella Jackson, Court Administrator for the Akron Municipal Court, in Akron, Ohio.
Click here to listen to the podcast.
Leave a question or comment about the episode at clapodcast@nacmnet.org..
Show Notes
> Additional Resources
> About the Presenters
Casey Kennedy
Casey Kennedy joined OCA as the Director of Information Services in 2010. His team provides direct IT support for the Texas Supreme Court, Court of Criminal Appeals, the 14 intermediate appellate courts and several judicial branch state agencies. Additionally, Casey manages the largest volume eFiling system in the known universe. Casey is also the lead OCA staff for the Judicial Committee on Information Technology or JCIT. The committee is appointed by the Supreme Court and makes recommendations and sets standards for court technology in Texas. Casey is currently the chair of the Court Information Technology Officer Consortium, a national organization of Court IT professionals. He holds a BA in Computer Science from The University of Texas at Austin.
Jorge Basto
Jorge Basto is the current Director for IT Programs in the Cherokee County, Clerk of Court’s Office and oversees the implementation of new software programs and processes. Prior to joining the Clerk’s Office, Mr. Basto served as Georgia’s Chief Information Officer for 15 years with the Judicial Council’s Administrative Office of the Courts (AOC). Starting in 2005, he created the Judiciary’s first Information Technology Division standing up Development, Infrastructure, Reporting and Data Exchange services across the State. A champion of national standards, Mr. Basto has served on the committees for the Organization for the Advancement of Structured Information Systems (OASIS), the Integrated Justice Information Systems (IJIS) and the Joint Technology Committee (JTC).
His work led to large scale deployments of statewide solutions including the electronic filing of child support cases, digital transmissions of Ga State Patrol Citations into the courts and Single Sign-On access to services for the State Bar, governmental agencies and the public. Leveraging public / private partnerships, he launched the first judicial marketplace (Gateway) that provides an array of services offered by state entities as well as private companies. Mr. Basto is a Certified AWS Cloud Practitioner and fully migrated the entire AOC’s infrastructure to the cloud in 2019/2020.
As he starts his career with Cherokee County, he is looking to introduce best practices in court operations and pioneer the use of accessible technology for the citizens of the County. Focusing on public engagement, he hopes to revitalize the courts and how they interact with the community.
A graduate of Georgia State University, Mr. Basto has remained active in both local and national industry organizations and has been highlighted in the Gov Tech and ComputerWorld publications. He has been happily married for 25 years to Abby and has two daughters, Miranda 21 (Kennesaw State) and Nadia 19 (Truett McConnell).
Kevin Bowling
KEVIN J. BOWLING, JD, MSJA, CCE is the Trial Court Administrator and Attorney Referee for the 20th Judicial Circuit Court and the Ottawa County Probate Court in Ottawa County, Michigan. He is a Past President of the National Association for Court Management, Co-Chair of the COSCA/NACM Joint Technology Committee, and Chair of the DOJ Global Advisory Committee. His work in the judicial system spans 40 years with time spent as a court manager, attorney, judicial educator and court consultant, including service in western Africa as Deputy Chief of Party for the Nigeria Justice Sector Assistance Project. Mr. Bowling also served for 20 years in a variety of positions with the Michigan Supreme Court, including State Judicial Educator and Regional Court Administrator. Mr. Bowling received his B.A. in Political Science/Public Administration from Providence College, Providence, Rhode Island; a M.S. in Judicial Administration from the University of Denver College of Law; a J.D. from Thomas M. Cooley Law School in Lansing, Michigan, and is a Fellow of the Institute for Court Management. He is a member of the State Bar of Michigan, Ottawa County Bar Association, National Association for Court Management, National Association of State Judicial Educators, and Michigan Juvenile Justice Vision 20/20. Mr. Bowling has served on the Board of Directors of the National Association for Court Management, the National Association of State Judicial Educators, and is a Faculty member of the National Judicial College. Mr. Bowling is a trained mediator and serves on the Board of Directors for Mediation Services in Holland, Michigan. In addition, he is a member and former Vice President of the Michigan Association of Circuit Court Administrators.
Julia Hidy
Julia Hidy has been a Court Administrator for the Fayette County Probate/Juvenile Court in Ohio since 2011. Ms. Hidy cut her teeth in the court system as a deputy clerk for Probate/Juvenile Judge Nancy Hammond from 1996-1999. At that time, she left the court to work in a private law practice for Attorney David Bender from 1999-2005 with focus on DR, criminal, civil, bankruptcy, and probate work. Mr. Bender became Prosecuting Attorney in 2005 where Ms. Hidy left the practice to manage the Prosecutor Office staff, caseload, budget, grants, and Victim Witness Program. Judge David Bender took the Probate/Juvenile bench in May, 2011 when he appointed Julia as Court Administrator to oversee a staff of 12 made up of administrative staff and deputy clerks, the probation and diversion programs, and local Alternative School, and all other facets which burden two courts such as budget, inventories, grants, legislative changes, case management, etc..
A graduate of the Supreme Court of Ohio’s Certified Court Management (CMP 3 year) Program in 2014, Julia has been seasoned by events such as an extensive conversion of the case management system in 2014, Fayette County’s extensive ransomware/malware attack of June, 2019, subsequent case management update in September, 2019, and the COVID-19 global pandemic. As the Fayette County Courthouse never closed during COVID-19, Julia managed a court staff that never worked from home and navigated court-in-session with restrictions and distanced hearings in person.
A decade of such challenges has made eyes wide open and skin a little thicker, but each oncoming day is renewed with a sense that anything can be overcome at this point.
Montrella S. Jackson
Panel Moderator, Montrella S. Jackson serves as CEO and Court Administrator for the Akron Municipal Court, a position she has held since 2012. She received a B.A. in Political Science from the University of Michigan College of Literature, Science and the Arts and subsequently earned a law degree from the University of Akron School of Law. She is a Board member of the Ohio State Bar Association Board of Directors and past president of the Board of Good Samaritan Hunger Center since 2006. With a passion for the wellbeing of children she sits on the Board of Trustees of Summit County Children’s Services. She also served eight years on the board of Women’s Network, Inc.