Online Dispute Resolution has been with us in various forms since the 1990s, although it really became widely accepted a little over five years ago. By contrast, widespread acceptance of virtual mediation seems to have been an outgrowth of the COVID pandemic. Today many courts around the country use one form or the other (or possibly both) to quickly and efficiently settle disputes. What has been the courts’ experience using these two different platforms? This month we’re looking at online dispute resolution and virtual mediation.
Some of the Topics We Will Explore:
- What has been the courts’ experience with these two formats?
- Why did a court choose to go with one format over the other?
- What has been the response from the folks using that format?
- What has been the biggest benefit and the one thing that needs to be changed?
- Kathy Scott: the Small Claims and Civil Pro Se Mediation Program Coordinator for the Multnomah Circuit Court in Portland, Oregon
- Joe Haas: a Domestic Relations Mediator for the St. Joseph Circuit Court, in Centreville, Michigan
- Kelly Steele, Court Programs Manager for the 9th Judicial Circuit Court in Orlando, Florida
Click here listen to the podcast.The audio version is 30 minutes 33 seconds long and the video is 31 minutes and 44 seconds long.
Time Marker Sheet
Leave a question or comment about the episode at firstname.lastname@example.org
In 2013, Ms. Steele moved to Florida where she began her work in the Ninth Circuit as the Adult Drug Court Manager. For the last seven years, Ms. Steele has been the program manager for all problem solving courts in the Circuit supporting the expansion and enhancement of Drug Courts, Veterans Treatment Courts and Mental Health Courts in Orange and Osceola counties. In 2020 Ms. Steele was appointed by Chief Justice Canady to the Supreme Court’s Steering Committee on Problem Solving Courts. In addition to her work with problem solving courts Ms. Steele also supports civil case management, data analysis, planning and security operations in the Circuit.
Ms. Steele holds a B.A. in Business and Economics from Agnes Scott College, a M.S. in International Affairs and a M.S. in Public Policy; both from the Georgia Institute of Technology. She has received her Certified Court Manager and Certified Court Executive credentials from the National Center for State Courts.