2018 Conferences

2018 NACM Annual Conference

July 22-26, Atlanta, GA
Mind the Gap: The Power of Active Engagement

Agenda & Handouts

Videos

2018 NACM Midyear Conference

February 11-13, Orange County, CA
Bridging the Gap: The Power of Strategic Collaboration

Agenda & Handouts

2017 Conferences

2017 NACM Annual Conference in Partnership with IACA

July 9-13, Arlington, VA
Excellence on a Global Scale

Schedule | CLE Form | Agenda & Handouts (Click on session you are interested in and any available handouts will be listed below the presenters.)

2017 Midyear Conference

February 5-7, Portland, OR Improving the Public's Trust and Confidence in the Judiciary

Monday, February 6  Plenary

Community Engagement in the State Courts (Introduction: Vicky Carlson, NACM President-Elect Speakers: James D. Gingerich, Director, Administrative Office of the Courts, Little Rock, AR Hon. Jimmie Edwards, Circuit Judge, 22nd Judicial Circuit, St. Louis, MO Rev. Aundreia Alexander, Esq., Associate General Secretary for Justice and Peace, National Council of Churches of Christ, USA, Washington, DC Hon. Ronald B. Adrine, Presiding Judge, Cleveland Municipal Court, Cleveland, OH) 

Handout

A Path Toward Racial Equity 
(Speakers: David Dwight IV, Catalyst, Communications and Strategy, Forward Through Ferguson)

Slides Handout 1 | Handout 2 | Handout 3 

Extending the Core® to Your Court: Public Trust and Confidence and Public Relations
(Speakers: Kathryn Griffin, NACM Board Member & Court Administrator, St. Joseph County Circuit, Probate Court, Centreville, MI Kevin Bowling, NACM Past President & Court Administrator, 20th Circuit Court, Grand Haven, MI Alfred Degrafinreid II, NACM Board Member & Chief Deputy Clerk, Chief Administrative Office, Office of the Criminal Court Clerk, Nashville and Davidson County, Nashville, TN)
Slides 

Judicial Performance Evaluations by the Public: A Critical Element of Public Trust
(Speakers: Marcus W. Reinkensmeyer, Director of Court Services, Administrative Office of the Courts, Arizona Supreme Court, Phoenix, AZ Kent Batty, Court Administrator (retired), Pima County Superior Court, Tucson, AZ Marcy Podkopacz, Director of Research and Business Practices Divisions, Fourth Judicial District Court of Minnesota, Minneapolis, MN)
Slides Handout 1 | Handout 2 | Handout 3 

The End of Debtors’ Prisons: Effective Court Policies for Successful Compliance with Legal Financial Obligations
(COSCA 2016 Policy Paper) (Speakers: Casey Kennedy, Director, IRM, Office of Court Administration, Austin, TX Michael Sommermeyer, Public Information Officer, Nevada Appellate Courts, Las Vegas, NV)
Slides 

Let Social Media & Technology be your PIO!
(Speakers: Casey Kennedy, Director, IRM, Office of Court Administration, Austin, TX Michael Sommermeyer, Public Information Officer, Nevada Appellate Courts, Las Vegas, NV)
Slides 

Our Changing Community: Trust and Confidence in a Time of Shifting Demographics
(Speakers: Peter C. Kiefer, Civil Court Administrator, Maricopa Superior Court, Phoenix, AZ Phillip Knox, Principal, KSA Consulting Solutions, LLC, Phoenix, AZ )
Slides Handout 1 | Handout 2 | Handout 3 

The Court Administrator’s Role in Improving Public Trust and Confidence: Activism, Assessment and Accountability
(Speakers: Janet Cornell, Court Consultant, Phoenix, AZ)
Slides | Handouts 

User-Friendly Courts Guide: An Essential Resource for Court Managers Seeking to Enhance Public Trust and Confidence
(Speakers: Renee Danser, District Court Administrator, 43rd Judicial District of Pennsylvania, Stroudsburg, PA James Beight, Director Justice Architecture, Dewberry, Fairfax, VA Sue Humphreys, Director, Industry Relations, equivant, Englewood, FL)
Slides | Handouts 

Legal advice and information—what managers and supervisors need to know
(Speakers: John Greacen, Principal, Greacen Associates, LLC, Regina, NM)
Slides | Illinois policy Colorado directive 

Minimizing Bias and Improving Access to the Courts: LGBT Perspectives
(Lisa Cisneros, LGBT Program Director, California Rural Legal Assistance, Inc., Watsonville, CA Ming Wong, Supervising Helpline Attorney, National Center for Lesbian Rights, San Francisco, CA)
Slides | Handouts 

Special Interest Group (SIG) NACM Talks for Professional Development
(Facilitators: Roger Rand, It Manager, Multnomah OR Judicial Dept., Portland, OR Ellen Haines, Applications Training Supervisor, Multnomah OR Judicial Dept., Portland, OR)
Slides 

Special Interest Group (SIG) Small Courts: You Are Not Alone!
(Facilitator: Dawn Williams, Administrator, Bremerton Municipal Court, Bremerton, WA)

Slides

Tuesday, February 7 Plenary

National Task Force on Fines, Fees, and Bail Practices
(Speakers: Jeff Chapple, Court Administrator, O’Fallon Missouri Municipal Court, O’Fallon, MO Scott Griffith, Director of Research and Court Services, Texas Office of Court Administration, Austin, TX Yolanda L. Lewis, District Court Administrator, 5th JAD, Superior Court of Fulton County, Atlanta, GA ) 
Slides | Handout | Media 

Don’t be afraid to go there: How to use Self-assessment, Community Outreach, and Training to Improve Access to Justice in your court
(Speaker: Speakers: Judge Adrienne Nelson, Multnomah Circuit Court, Portland, OR Barbara Marcille, Trial Court Administrator, Multnomah Circuit Court, Portland, OR Roger Rand, Information Technology Manager, Multnomah Circuit Court, Portland, OR)
Slides 

Language Access Beyond the Courtroom
(Speakers: Speakers: Jacquie Ring, Manager, Language Access Services, National Center for State Courts, Arlington, VA Cristina Llop, Attorney and Certified Interpreter, Occidental, CA)
Slides 

Meeting the Challenge of High-Volume Civil Dockets
(Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, Williamsburg)
Slides 

Why Does That Court Have All of Those Cool Public Service Tools and I Don’t? Getting the Right People in Your IT Shop! Presented by Court Information Technology Officers Consortium (CITOC)
(Speakers: Speakers: Heather Pettit, Chief Information Officer, Contra Costa Superior Court, Martinez, CA Shannon Stone, HR Director/Attorney, Contra Costa Superior Court, Martinez, CA)
Slides 

Evidence-Based Practices and Access to Justice
(Speakers: Christopher Griffin, Research Director, Access to Justice Lab, Harvard Law School Ericka Rickard, Associate Director of Field Research, Access to Justice Lab, Harvard Law School)
Slides | Handout 1 | Handout 2 

New Issues in High-Profile Trial Management
(Speakers: Beth Riggert, CCPIO President & Communications Counsel, Supreme Court of Missouri, Jefferson City, MO Rick Pierce, Judicial Programs Administrator, Administrative Office of PA Courts, Mechanicsburg, PA)
Slides 

No Time to Waste, Bridging the Service Gap in High-Volume Court Functions
(Speakers: Amber Emery, Criminal Operations Manager, Multnomah County Circuit Court, Portland, OR Nancy Harlan Crean, Civil Operations Manager, Multnomah County Circuit Court, Portland, OR Bud Lee, Administration Services Manager, Multnomah County Circuit Court, Portland, OR)
Slides 

The Color of Justice: Promoting Public Trust and Confidence through the Improvement of Workforce Diversity
(Speakers: James D. Gingerich, Director of the Arkansas Administrative Office of the Courts)
Slides Media | Resource

Lunch and Plenary: The 100% access movement — What is it and where is it going?
(Speaker: Hon. Laurie D. Zelon, Justice, California Court of Appeal, Second Appellate District, Div. 7, Los Angeles, CA) 
 Handouts

2016 Conferences

2016 Annual Conference
July 11-14, Pittsburgh, PA
Making Connections: Integrative Leadership and Court Performance

  Presentation Materials
Monday, July 11  
  Plenary: Challenges and Solutions on Fines, Fees and Bail Practices (Speakers: Hon. Maureen O’Connor, Chief Justice, Supreme Court of Ohio, Columbus, OH and Laurie Dudgeon, Director, Kentucky Administrative Office of the Courts, Frankfort, KY) Handouts
  Call to Action: Achieving Civil Justice for All (Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, National Center for State Courts, Williamsburg, VA and Brittany Kauffman, Director of the Rule One Initiative at IAALS, the Institute for the Advancement of the American Legal System)

Slides
Handout 1
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  Critical Communications: Bridging the Gap Between IT and Court Managers – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Casey Kennedy, Director, Information Services, Office of Court Administration, Austin, TX, Laurie Dudgeon, Director, Kentucky Administrative Office of the Courts, Frankfort, KY, and Thomas Clarke, Vice President, Research & Technology, National Center for State Courts, Williamsburg, VA)  Slides
  Extending the Core to your Court: Governance and Purposes and Responsibilities of Courts (Speakers: Kathryn Griffin, Court Administrator, St. Joseph County Circuit/Probate Court, Centerville, MI, Raymond L. Billotte, Court Administrator, Superior Court of Arizona in Maricopa County, Phoenix, AZ, and Jude Del Preore, Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)

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  New Resources for Courthouse Design and Post-Occupancy Evaluation (Moderator: Marcus Reinkensmeyer, Director of Court Services, Administrative Office of the Courts, Arizona Supreme Court, Phoenix, AZ, Jay Farbstein, President, Jay Farbstein & Associates, Inc. Pacific Palisades, CA, Daniel J. Hall, Vice President, Court Consulting Services, National Center for State Courts, Denver, CO, and Erin Persky, Justice Planner, Jay Farbestein & Associates, Inc., San Diego, CA)

Handout 1
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Slides
  Participatory Defense: Family and Community Involvement in the Courts  (Speaker: Raj Jayadev)  
  State of the State Courts: 2015 Poll (Speakers: Jonathan Mattiello, Executive Director, State Justice Institute, Reston, VA, Jesse Rutledge, Vice President, External Affairs, National Center for State Courts, and Stephanie Hess, Director of Court Services, Supreme Court of Ohio, Columbus, OH)

Slides
Handout 1
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  Plenary: Engaging with Minority and Economically Disadvantaged Communities (Speakers: Paulette Brown, ABA President, Locke Lord Edwards, Morristown, NJ and Hon. Jimmie Edwards, Circuit Judge, 22nd Judicial Circuit, St. Louis, MO)  Handout
  Aligning Business and Technology: Court Governance Models as Effective Tools – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Snorri Ogata, Chief Information Officer, Superior Court of Los Angeles, Los Angeles, CA and David Slayton, Administrative Director, Office of Court Administration, Austin, TX) Slides
  Court Communications: NOT Optional (Moderator: Nick Sudzina, Court Administrator, Tenth Judicial Circuit Court, Bartow, FL. Panelists: Gay Lynne Inskeep, Trial Courts Administrator, 6th Judicial Circuit, St. Petersburg, FL, Michelle Kennedy, Communications Director, 18th Judicial Circuit, Vera, FL, Tricia Knox, Senior Court Operations Consultant, Florida Supreme Court, Tallahassee, FL, and Eunice Sigler, Director, Office of Government Liaison, 11th Judicial Circuit, Miami, FL) Slides
  From Data to Doing – Creating Decision Making Tools for a 21st Century Court (Speakers: John Matyasovsky, Systems Analyst & Project Manager, Fifth Judicial District of Pennsylvania, Pittsburgh, PA, Melanie King, Juvenile Justice Planner, Allegheny County Adult Probation, Pittsburgh, PA, Kathryn Collins, Research & Quality Assurance Manager, Allegheny County Adult Probation and Parole, Pittsburgh, PA, and Courtney Chorba, Problem-Solving Court Coordinator, Allegheny County Adult Probation, Pittsburgh, PA)  Slides
  Reimagining Courts: A Design for the 21st Century (Presenter: Thomas Clarke, Vice President, Research & Technology, National Center for State Courts, Williamsburg, VA)  Slides
  The Role of Court Managers in Ensuring the Right to Counsel (Moderator: Preeti P. Menon, Interim Director Project Director, Right to Counsel Initiative, American University, Washington, DC. Panelists: Geoffrey T. Burkhart, Attorney & Project Director, American Bar Association, Chicago, IL and Marea L. Beeman, Director, Research Initiatives, Defender Legal Services, National Legal Aid and Defenders Association, Washington, DC)

Slides 1
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  U.S. Department of Justice Updates: Working Together Toward Criminal Justice Reform (Speaker: Chiraag Bains, Senior Counsel to the Assistant Attorney General, Civil Rights Division, U.S. Department of Justice, Washington, DC)  
  Administering the Courts in a Time of Criminal Justice Reform (Speakers: Peter Coolsen, Court Administrator, Criminal Division, Circuit Court of Cook County, Chicago, IL and Ali Abid, Criminal Justice Policy Analyst, Chicago Appleseed Fund for Justice, Chicago, IL) Slides
  Identifying and Responding to Court Trends: The Next Ten Years (Speakers: Phillip Knox, Deputy Court Administrator, Maricopa County Superior Court, Phoenix, AZ and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ) Slides
  Preparing for a Pandemic: An Emergency Response Benchbook and Operational Guidebook for State Court Judges and Administrators  (Speaker: Hon. Charles C. LaVerdiere, Chief Judge, Maine Judicial Branch, Augusta, ME) Slides
  Problem Solving Courts in the 21st Century (COSCA)  (Speaker: David Slayton, Administrative Director, Office of Court Administration, Austin, TX)

Slides
Handouts
  Re-engineering Prioritized Services: How Dedicated Experts and the Use of Technology Benefit Customer Service (Speakers: Krista Sandhoefner, Court Operations Supervisor, Fourth Judicial District Court of Minnesota, Minneapolis, MN, Katie Brey, Sr. Administrative Manager, Fourth Judicial District Court of Minnesota, Minneapolis, MN, and Sarah Lindahl-Pfieffer, Deputy District Court Administrator, Fourth Judicial District Court of Minnesota, Minneapolis, MN) Slides
  Using Court Statistics and Data Dashboards to Lead State Courts (Speakers: Kim Nieves, Director of Research & Statistics, Administrative Office of PA Courts, Philadelphia, PA and Amy Cesaro, Director of Information Technology, Administrative Office of the PA Courts, Harrisburg, PA)  
 
Tuesday, June 12
  Plenary: Collaborative Leadership: Ferguson and Beyond (Speakers: Hon. Patricia Breckenridge, Chief Justice, Supreme Court of Missouri Hon. Gary W. Lynch, Judge, Missouri Court of Appeals, Bolivar, MO, Rev. Dr. Starsky D. Wilson, President & CEO, Deaconess Foundation, St. Louis, MO, and Hon. Booker T. Shaw, Judge (ret.), Thompson Corburn LLP, St. Louis, MO)

Handout 1
Senate Bill 572
  Court Leaders as Internal Consultants (Speaker: Janet Cornell, Consultant, Phoenix, AZ) Slides
  Creating the Administrative Infrastructure to Support Civil Justice Reform (Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, National Center for State Courts, Williamsburg, VA, Julie Howard, Clerk of Court (Ret.), NH Judicial Branch, Lee, NH, Debra Moore, District Court Administrator, Utah Administrator of the Courts, Salt Lake City, UT, and Nathan Jensen, Director of Court Administration, Montgomery County, Conroe, TX)

Slides 1 Slides 2 Slides 3 Handouts
  Evaluation and Policy Decisions in Alternative Dispute Resolution: Partnerships Across the State (Speakers: Jamie Walter, Director of Court Operations, Administrative Office of the Courts, Annapolis, MD and Jonathan Rosenthal)

Slides
ADR Research Report
Handouts
  Extending the Core to Your Court: Governance and Purposes & Responsibilities of Courts (Speakers: Kathryn Griffin, Court Administrator, St. Joseph County Circuit/Probate Court, Centerville, MI, Raymond Billotte, Court Administrator, Superior Court of Arizona in Maricopa County, Phoenix, AZ, and Jude Del Preore, Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)

Slides 1
Slides 2
Slides 3
  The Profession of Court Administration – Ethics and the Learning Organization (Speakers: Hon. Susan Sabers, Circuit Court Judge, 2nd Judicial Circuit, Sioux Falls, SD, Karl Thoennes, Court Administrator, 2nd Judicial Circuit, Sioux Falls, SD, and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ)

Slides
Handout
  The Role of Court Administrators and Clerks in Developing Effective Partnerships to Close the Access to Civil Justice Gap @ Rooms 301 & 302 (Recording) (Moderator: Renee Danser, Court Administrator, 43rd Judicial District of Pennsylvania, Stroudsburg, PA. Panelists: Katherine Alteneder, Director, Self-Represented Litigation Network, Washington, DC, Erica L. Woodford, Esq., Bibb County Superior Court Clerk, Macon, GA, and Amy M. Ross, Assistant Administrator, Fifth Judicial District of Pennsylvania Court of Common Pleas, Family Division) Slides 
  Plenary: American Judicial Power: The State Court Perspective (Speakers: Michael L. Buenger, Administrative Director, Supreme Court of Ohio, Columbus, OH Hon. Paul J. DeMuniz, Chief Justice (ret.), Oregon Supreme Court, Salem, OR)  
  Administering the Courts in a Time of Criminal Justice Reform (Speakers: Peter Coolsen, Court Administrator, Criminal Division, Circuit Court of Cook County, Chicago, IL, and Ali Abid, Criminal Justice Policy Analyst, Chicago Appleseed Fund for Justice, Chicago, IL)  
  Building a Connected Court – Increasing Access Online (Speakers: Denise McCrimmon, Court Administrator, 54B District Court, East Lansing, MI and Nicole Evans, Deputy Court Administrator, 54B District Court, East Lansing, MI) Slides
  Data Quality is Everyone’s Job (Speaker: Diane Robinson, Director of Research & Justice Statistics, Arkansas Administrative Office of the Courts, Little Rock, AR) Slides
  Identifying and Responding to Court Trends: The Next Ten Years (Speakers: Phillip Knox, Deputy Court Administrator, Maricopa County Superior Court, Phoenix, AZ and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ)  Slides
  Language Access: Measuring and Managing Cases with Interpreters (Speakers: Richard Schauffler, Director, Research Services, National Center for State Courts, Williamsburg, VA Matthew Kleiman, Senior Court Research Associate, National Center for State Courts, Williamsburg, VA, Anabel Romero, Superior Court Manager, Orange County Superior Court, Santa Ana, CA, and Charlene Watkins, Foreign Language Services Coord., Dept. of Judicial Services, Office of the Executive Secretary, Supreme Court of VA, Richmond, VA) Slides
  Plenary Follow-up: American Judicial Power: The State Court Perspective (Speakers: Michael L. Buenger, Administrative Director, Supreme Court of Ohio, Columbus, OH and Hon. Paul J. DeMuniz, Chief Justice (ret.), Oregon Supreme Court, Salem, OR)  Link to Book
  Shared Interest Group – Adult Drug Courts: Incorporating the New Standards Into Practice (Facilitator: Amanda Stites, Court Services Manager, Texas Office of Court Administration, Austin, TX)  
  Shared Interest Group – Human Trafficking: State Courts Taking Action (Facilitator: David Slayton, Administrative Director, Office of Court Administration, Austin, TX)

Slides
Handout
  Shared Interest Group: Mentoring for NACM Members (Facilitators: Sarah Couture, Paralegal, Florida 13th Judicial Circuit, Tampa, FL, Jeffrey Tsunekawa, Judicial Operations Manager, Seattle Municipal Court, Seattle, WA and Mark Weinberg, Court Administrator, 7th Judicial Circuit of Florida, Daytona Beach, FL) Slides
  Shared Interest Group: NACM Strategic Planning (Facilitators: Paul DeLosh, Director of Judicial Services, Supreme Court of Virginia, Richmond, VA and Michele Oken, Administrator, Los Angeles Superior Court, Civil Operations, Los Angeles, CA)  
Wednesday, July 13  
  Bail Reform in New Jersey and Elsewhere: Case Studies on the Elements Involved in Instituting Major Change in a Statewide Court System (Speakers: Shannon DeNise-Budenas, Criminal Division Manager, Burlington County Superior Court, Mt Holly, NJ and Greg Lambard, Vicinage Chief Probation Officer, NJ Superior Court, Burlington Vicinage, Mt Holly, NJ)

Slides
Webinar
  Technology Trends and the Role of Court Managers in Promoting Change – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Iwersen, Chief Information Officer, Idaho Supreme Court, Boise, ID, Paul Embley, Director of Technology Services/CIO, National Center for State Courts, Williamsburg, VA, and Joe Wheeler, Senior Partner, MTG Management Consultants LLC, Seattle, WA)

Slides
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Slides 3
  The Conservatorship Accountability Project (CAP): Using Software and Data to Modernize Processes (Moderator: Brenda Uekert, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA. Panelist: Cathy Boyko, CAAP Program Manager, Minnesota Judicial Branch, Ramsey, MN, Erica Costello, Staff Attorney, Indiana Supreme Court, Indianapolis, IN, Jeffery Rinard, Director, Office of Court Administration, Austin, TX, and David Boyd, State Court Administrator, Iowa Judicial Branch, Des Moines, IA)

Handout
Slides
  Working with Tribal Courts: Effective Strategies for Court Administrators in the State Courts (Speakers: Hon. Carrie Garrow, Chief Appellate Judge, St. Regis Mohawk Tribal Court, Liverpool, NY and Sarah Reckess, Director, Syracuse Office and Tribal Courts Technical Assistance)  Slides
  Shared Interest Group – Veterans Treatment Courts (Facilitator: Caroline Cooper)  Handouts
  Shared Interest Group – Justice Reinvestment (Facilitator: Carl Reynolds)  Slides
  Criminal Cases: Caseflow Management in Trial Court and Appellate Courts (Panelists: Brian Ostrom, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA,  Scott Graves, Court Research Associate, National Center for State Courts, Williamsburg, VA, and Nicole Waters, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA)  Slides
  Navigating Separation of Powers Speaker: Carl Reynolds, Senior Legal and Policy Advisor, Council of State Governments, Justice Center, Austin, TX and Patti Tobias, Principal Court Management Consultant, National Center for State Courts, Denver, CO)  Slides
  The Critical Role of IT in Improving Courts: What Court Managers Should Expect – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Bowling, Court Administrator, 20th Circuit Court, Grand Haven, MI, Heather Pettit, Chief Information Officer, Contra Costa Superior Court, Martinez, CA, and  Hon. Jonathan Hein, Judge, Darke County Court of Common Pleas, Greenville, OH)  
  Why Care? This Case is Important to Someone! Speakers: Dale Kasparek, Principal Court Management Consultant, National Center for State Courts, Williamsburg, VA, Hon. Gary A. Graber, Town Justice, State of New York, Darien, NY, and Duane Kokesch, Director, National Traffic Law Center, National District Attorney’s Association, Alexandria, VA) Slides
Thursday, July 14  
  Plenary: The Moment You Can’t Ignore: Using Culture to Drive Strategic Change (Speaker: Barry Dornfeld, Principal, CFAR, Philadelphia, PA) Slides
  Plenary Follow-up: Tools for Leading Loosely Coupled Systems (Moderator: Barry Dornfeld, Principal, CFAR, Philadelphia, PA)

Slides
Handout 1
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Handout 3
  Procedural Justice in Action: Case Studies from the Field (Speakers: Emily Gold LaGratta, Deputy Director, Technical Assistance, Center for Court Innovation, New York, NY, John Meeks, Vice President, ICM, National Center for State Courts, Williamsburg, VA, and Tom McCaffrey) Slides
  Reimagining Dependency Courts: Pennsylvania’s Children’s Roundtable and Other State Strategies (Moderator: Nora Sydow, Senior Court Management Consultant, National Center for State Courts, Williamsburg, VA. Panelists: Hon. Kim Berkeley Clark, Judge, Court of Common Pleas, 5th Judicial District of PA, Pittsburgh, PA, Jeff Hall and Mary Quinlan) Slides
  The Critical Role of IT in Improving Courts: What Court Managers Should Expect – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Bowling, Court Administrator, 20th Circuit Court, Grand Haven, MI, Hon. Jonathan Hein, Judge, Darke County Court of Common Pleas, Greenville, OH, and Casey Kennedy, Director, Information Services, Office of Court Administration, Austin, TX)  
  Visualizing Momentum: A Tool for Robust Civil Case Management (Speakers: Shelly Spacek Miller, Court Research Analyst, National Center for State Courts, Williamsburg, VA and Margaret Hagan) Slides
  What Would a User-Friendly Court Experience Look Like? Find Out From a UX Engineer Who Develops User-Friendly Processes For A Living (Moderator: Katherine Alteneder, Coordinator, Self Represented Litigation Network (SRLN), Washington, DC Panelist: Matthias Burton John Greacen, Principal, Greacen Associates, LLC, Regina, NM and Stacey Marz, Director, Family Law Self-Help Center, Alaska Court System, Anchorage, AK)

Slides 1
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Handout
  Endnote @ Spirit of Pittsburgh Ballroom (Speakers: Kate Fogarty (ECP), District Court Administrator, Fourth Judicial District Court of Minnesota, Minneapolis, MN and Jude Del Preore (NACM Past President),Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)  

2016 Midyear Conference
February 14-16, Mobile, Alabama
Extending Out From the Core: The Profession in Practice

 

  Presentation Materials
Monday, February 15  
  Keynote Address: Justice for the Poor-Ensuring A Fair Judicial Process For All @ Mobile Bay Ballroom (Speaker: Sam Brooke) Slides
Handout 1
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  Keynote 2 Address: Perception is All There Is: How to Use Six Powerful (and Subtle) Non Verbal Behaviors to Influence and Persuade (Speaker: Linda Talley) eNewsletter
  Court RX: Court Leaders As A Turn-Around Manager (Speaker: Janet Cornell) Slides
  Employee Engagement: A Practical Approach (Speakers: Raymond Billotte, Danna Quinn, Cindy Reid & Brenda Wagenknecht-Ivey) Slides
  Keynote 1 Follow-up: Justice for the Poor: From Theory to Practice (Speaker: Sam Brooke) Slides
  Keynote 2 Follow-up: Impression Management: Judicious Decisions for Interacting with Others (Speaker: Linda Talley) Slides
  Shared Interest Group: Adult Drug Courts: Incorporating the New Standards Into Practice (Facilitator: Amanda Stites) Slides
Handout 1
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Handout 3
  Shared Interest Group: Human Trafficking: State Courts Taking Action (Facilitator: David Slayton) Slides
  Shared Interest Group: Veterans' Treatment Courts: What Makes Them Different From Other Adult Problem-Solving Courts (Facilitators: Caroline Cooper and Hon. Robert T. Russell, Jr.) Slides
Handout 1
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Handout 4
Tuesday, February 16
  Keynote Address: Pretrial Justice Reforms: A National Perspective (Speaker: Timothy Murray) Slides
  From Silo To System: What Makes A Criminal Justice System Operate Like A System? (Speaker: Elaine Borakove) Slides
  Improving Yourself and Your Court through Research (Moderator: Scott Griffith Panelists: Alexis Allen, Margaret Allen, Russell Brown, Neil Nesheim, Cheryl Stone, Connie Hickman Tanner, Victoria Vasquez) Research Papers:
R. Brown
A. Allen
M. Allen
N. Neisheim
C. Stone
C. H. Tanner
V. Vasquez
  Meeting Technology Changes Head On: Advice From A Leadership Perspective (Speakers: Rod Olson, Chris Iverson & Dexter Thomas) Slides
  Mindful Court Administrator (Speakers: Lance Wilson & Ken Gardner) Slides
  Extending the NACM CORE to Your Court (Moderator: Paul DeLosh Speakers: Janet G. Cornell & T.J. BeMent) Slides
  Improving Business Practices: Research & Lessons (Speakers: Matthew Johnson & Marcy Podkopacz) Slides
  Meeting the Challenges of the New Civil Landscape: Recommendations for State Courts from the CCJ Civil Justice Committee (Speakers: Sherri Carter, Paula Hannaford & Hannah Lieberman) Slides
Handout 1
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Handout 3
  Using Remote Technology To Deliver Services to Self-Represented Litigants (Speakers: John Greacen, Maria Livingston & Katherine Alteneder) Slides
  Conference Endnote (Speaker: Kevin Bowling & Sarah Couture)
 
2015 Conferences

2015 Annual Conference, July 12-16
Committed To Excellence: Yesterday, Today, And Tomorrow
Louisville, KY

  Presentation Materials
Monday, July 13  
  Keynote Address: Ethical Intelligence (Speaker: Dr. Bruce Weinstein)
  Achieving Excellence: Walk the Talk as a Court Leader (Speaker: Janet Cornell)
  Adult Guardianship WINGS Initiatives (Presenters: David Slayton, Amanda Stites and Erica Wood)
  Human Trafficking and Prostitution: Part 1 (Speaker: Hon. Paul Herbert)
  • Slides
  Innovative Courts Encourage Dissent (Speaker: Hon. Kevin Burke)
  Keynote Follow Up: The Good Ones: Ten Crucial Qualities of High-Character Employees (Speaker: Dr. Bruce Weinstein)
  The Role of Quasi Judicial Officers (Speakers: Hon. Richard Eadie, Paul Sherfey and Mark Weinberg)
  • Slides
  COSCA Policy Paper 2014: Four Essential Elements Required to Deliver Justice in Limited Jurisdiction Courts in the 21st Century (Speaker: Arthur Pepin)
  Juvenile Court Data Sharing: A Case Study and Lessons Learned (Speakers: Kevin Bowling and Sandra Metcalf)
  Making the Case for Judicial Tools (Moderator: Yolanda Lewis)(Panel: Jean Bousquet, Laurie Dudgeon, and Hon. Constance Russell)
  NACM Core (Speakers: Mark Bittner and Joseph Wheeler)
  Why Don't They Understand? Getting Beyond the Obstacles in Integrated Justice Information Systems (Speakers: Mark Bittner and Joseph Wheeler)
  Why Should Anyone Be Led By You? (Speakers: Hon. Patricia Costello and Gordy Griller)
  Active Shooter: Best Practices in Court Security (Speakers: J.D. Gingerich and Chelsea Woodall)
  Human Trafficking and Prostitution: Part 2 (Speaker: Hon. Paul Herbert)
  • Slides
  Let It Go, Change Never Bothered Me Anyway (Speakers: T.J. BeMent, Dexter Thomas, and David Wasson)
  • Slides
  Practical Considerations in Trying Terrorism and Other High Profile Cases (Speaker: Hon. Loretta Preska)
  Promoting Collaborative State Administrative Office and Trial Court Relationships: Do You Have What It Takes? (Moderator: Laura Klaversma)(Panel: David Boyd, Pamela Harris, David Slayton, and Patti Tobias)
  Reengineering Courts in Crisis: Lessons from Detroit (Speakers: Gordy Griller and Hon. Michael Talbot)
  Fireside Chat: 30 Year NACM Retrospective (Moderator: Scott Griffith)(Panel: Vicky Carlson, Ernie Friesen and Will Simmons)
  • Slides
  From Last to First: How a Training Unit Developed Excellent Court Leaders (on a Limited Budget!) (Speakers: Hector Cuevas and Amy Smith Fisher)
  • Slides
  Innovative Courts Encourage Dissent (Speaker: Hon. Kevin Burke)
  • Slides
  Trauma Informed Care (Speaker: Miriam Goodman)
  Will Courts Be Customer Driven in the Future?: Managing for Superior Customer Service (peakers: Jude Del Preore and Nina Thomas)
     
Tuesday, July 14
  Keynote Address: Unfinished Business: Improving Justice System Governance from the Magna Carta to Today (Speaker: Ernie Friesen)
  • Slides
  Building Sustainable Mental Health Courts (MHCs): Performance Based Program Standards (Speakers: Kent Batty, Marcus Reinkensmeyer and Nicole Waters)
  Continuous Improvement in Ottawa County, Michigan Circuit and Probate Courts: A High Performance Court Framework Perspective (Speakers: Kevin Bowling, Sandra Metcalf and Brian Ostrom)
  Designing and Evaluating Non-Lawyer Legal Assistance Programs (Speakers: Tom Clarke and Rebecca Sandefur)
  Developing a Capital Courts Master Plan For a Rebounding Economy (Speakers: Ryan Critchfield, Robert Fisch, Belinda Powell and Hon. Eric Shepperd)
  Ensuring Digital Continuity – What's Your Plan? (Speaker: Nial Raaen)
  Keynote Follow Up: Governance in State Courts: The Judicial Council Model (Speakers: Ernie Friesen, Tim Ostby, Jeff Shorba and Hon. Teresa Warner)
  Conducting a Caseflow Analysis and Prompt Corrective Improvements (Speakers: Hon. Patricia Costello, Ernie Friesen, Gordon Griller, and Bob Wessels)
  Cyber and Information Safeguarding – Policy and Technology (Speakers: Hon. Rocky Coss and Ashwini Jarral)
  Enhancing Court Performance through Employee Engagement: A Practical Approach (Speakers: Raymond Billotte, Danna Quinn, Cindy Reid, and Brenda Wagenknecht-Ivey)
  Promoting and Expanding Language Access in State Courts (Speakers: Kathie O'Connell, Tricia Penrose and Raúl Pilling-Riefkohl)
  Reengineering to Better Serve the Self Represented: The Key to Increased Efficiency and Effectiveness in Court Operations (Speakers: Katherine Alteneder, Renee Kimball and Mike Williams)
  Shared Interest Group #1: So You Want to Speak at NACM? (Facilitator: Patricia Duggan)
  Shared Interest Group #2: Jury Managers Network (Facilitators: Paula Hanaford-Agor, and Pamela Wood)
  Shared Interest Group #3: International Court Administration (Facilitator: Norman Meyer)
  Shared Interest Group #4: Hot Topics (Facilitators: Shakeba Johnson and Alyce Roberts)
  • Slides
  Shared Interest Group #5: Small, Mid-Size and Rural Courts (Facilitator: Tasha Ruth)
  • Slides
  Shared Interest Group #6: Future NACM Board Members (Facilitator: Stephanie Hess and Dexter Thomas)
  Business and Complex Litigation Courts: New Approaches to Saving Time & Money (Speakers: Ray Billotte, Hon. Pamela Dembe, Hon. Frederick Horn, and Hon. Robert Moss)
  • Slides
  The Courts, The Cloud and The Future (Speakers: Charles Byers, Iveta Topalova and Joseph Wheeler)
  The High Performance Court and Divorce Case Triage (Speakers: Debora Denny, Serpil Ergun, Brian Ostrom and Shannon Roth)
     
Wednesday, July 15    
  Know Your Red Routes! (And Other Technology Planning Tips for Today's Court Manager) (Speaker: Sue Humphreys and Chelle Uecker)  
  Link Between Happiness and Excellence (Speaker: Karen Westover)  
  Medically Assisted Treatment (Speaker: Orman Hall)  
  Financial Planning for Retirement (Speaker: James De La Torre)  
  Rebuilding (Broken?) Public Trust in State Courts (Speakers: Laurie Dudgeon, Jonathan Mattiello, and Jesse Rutledge)  
       
     
     
     
Thursday, July 16    
  Keynote Address: The Neuroscience of Decision-Making in Court Management: Part I, Defining the Challenges (Speaker: Kimberly Papillon)
  • Presentation materials unavailable. Speaker has not yet provided them.
  
  Exposing & Correcting an American Tragedy: The Absence of Affordable, Accessible Civil Justice (Speakers: Hon. Jerome Abrams, Hon. Jennifer Bailey, and Hon. Gregory Mize)  
  How High Performing Courts Use Their Websites to Engage the Public (Speakers: Jenny Bunch, Brett Howard, Casey Kennedy and Robin Sweet)  
  Human Resources Update (Speakers: Justin Capps and Jason McGinnis)  
  Keynote Follow Up: The Neuroscience of Decision-Making in Court Management: Part II, Concrete Solutions (Speaker: Kimberly Papillon)
  • Presentation materials unavailable. Speaker has not yet provided them.
  
  Managing Counselors and Mediators (Presenter: Billie Jo Garcia)  
  Will Courts Be Customer Driven in the Future?: Managing for Superior Customer Service (Speakers: Jude Del Preore and Nina Thomas)  
  Closing Plenary/End Note Session (Endnote speakers Sarah Brown-Clark and Janet Cornell)
  • Slides
  
       
     
 

2015 Midyear Conference, February 8-10
Founded in Tradition, Focused on the Future
Lost Pines, TX

  Presentation Materials
Monday, February 9  
  Keynote Address: Integrity: The Foundation of Public Trust and Confidence (Presenter: Judge John M. Cleland)
  • Slides
  Core Competence: Using Data to Demonstrate Accountability and Court Performance (Presenters: Carl Reynolds and Jessica Tyler)
  Emerging Best Practices for Addressing Human Trafficking Involved Cases in the State Courts (Presenters: Miriam Goodman, John A. Martin, Jonathan Mattielo, and Steven Weller)
  Keynote Followup: Integrity in Your Court: Just How Sure Are You? (Presenter: Judge John M. Cleland)
  • Slides
  Recent Research on Self-Represented Litigants (Moderator: Renee L. Kimball; Panelists: John M. Greacen, Natalie Knowlton, and Angela Tripp)
  Shared Interest Group #3: Problem Solving Courts: Drug Courts
  What Does the Upsurge in the Numbers of Unaccompanied Immigrant Children Entering the United States Mean for the State Courts? (Panelists: John A. Martin, David W. Slayton, and Steven Weller)
  You Want Justice With That? What Court Employees Need to Know (Presenter: Margaret R. Allen)
Tuesday, February 10
  Keynote Address: Keeping the Courts Relevant (Presenter: Rebecca Love Kourlis)
  Bridging the Gap: A Conversation with Non-Profits (Moderator: Scott C. Griffith; Panelists: Elaine Borakove, Rebecca Love Kourlis, Jonathan Mattielllo and Mary McQueen)
  • Slides
  FACT Forum
  How Court Managers Can Improve Procedural Fairness and Performance of Court Appointed Professionals (Presenters: William M. Delisio and Holly Panetta)
  Successful Collaboration: The Challenges and Opportunities (Speakers: Madelynn Herman and Don Reinhardt)
  E-Filing and Self-Represented Litigants (Speaker: Michael L. Bridenback, Karl E. Thoennes III and Kent V. Wirth)
  Our Culture and Our Courts (Speakers: Peter C. Kiefer and Phillip Knox)
  Sovereign Citizens: Current Trends and Solutions (Presenters: Jude Del Preore, Michelle Smith, and Nina Thomas)
  • Slides
  Teaching Due Process to Court Staff: How and Why? (Speaker: Nancy Fahey Smith)
  Conference Endnote (Speakers: Kevin J. Bowling and Jude Del Preore)
  • Slides
 
2014 Conferences

2014 Annual Conference, Juy 13-17
Embracing the Courts of the Future
Scottsdale, AZ

  Presentation Materials
                Monday, July 14
  Keynote Address: NextGen@Work: Bringing out the Best in Every Generation (Presenter: Seth Mattison)
  • Slides
  Court Leadership Institute of Arizona Program Model (Presenters: Kent Batty, Don Jacobson, John Meeks, and Jeff Schrade)
  • Slides
  Future of the Courts: 2025 – Looking Out on the Horizon (Presenters: Nicole Garcia, Peter Kiefer, and Phil Knox)
  How Judges Are Mastering the Shift from Paper to Electronic Files (Presenters: Judge Amy Clark Meachum and Judge Mark Singer)
  • Slides
  Judge-Executive Teamwork in Times of Stress (Presenters: Deni Butler, Hon. Ann I. Jones and Presiding Judge David S. Wesley)
  • Slides
  Keynote Follow up (Presenters: Seth Mattison)
  • Slides
  MSU Caseflow Management (Presenters: Janet Cornell and Marcus Reinkensmeyer
  Collaborative Leadership: Considerations for Transitioning to Mandatory Electronic Filing (Presenters: Casey Kennedy and David Slayton)
  COSCA White Paper – To Protect and Preserve: Standards for Maintaining and Managing 21st Century Court Records (Presenters: Gregory Linhares and Nial Raaen)
  Diagnosing and Improving the Management of DUI Caseloads in Scottsdale: The High Performance Court Framework in Action (Presenter: Julie Dybas)
  • Slides
  The Next Generation Courts - Planning for the Future (Presenter: Tracy "T.J." BeMent)
  Women in Trial Court Leadership: Struggles and Successes (Moderator: Chief Presiding Judge Roxanne Song-Ong Panelists: Chief Justice Rebecca Berch, Hon. Pamela Dembe, Mary McQueen, and Patricia Tobias)
  • Slides
  Cradle to Crayons: Dependency Case Management (Presenters: Hon. Colleen McNally and Sheila Tickle)
  • Slides
  Culture of Change: After Reengineering (Presenters: Alan Carlson and Laura Klaversma)
  • Slides
  The Big Bang: A Theory on Balancing the Expectations of Delivering Services in a Diverse Future (Presenters: Janet Cornell and Mark Dalton)
  Circle Peacemaking: A Timeless Practice Becomes Trendy
  Women in Trial Court Leadership: Struggles and Successes
  • Slides
Tuesday, July 15
  Keynote Address: Productive Pairs- Lessons from the Ark
  • Slides
  Emerging Specialty Courts: Strategies for Building Successful Partnerships
  Ethics and the Court Manager – Presiding Judge Partnership
  Managing Notorious Trials in the Media Spotlight
  Policy: The Missing Building Blocks in Technology Projects
  Sparking Lasting Caseflow Improvements: Lessons from the Trenches
  Addressing Human Trafficking
  Building and Using Electronic "Judicial Dashboards" to Reduce Case Delay
  Monetary Court Order Enforcement: A Systemic Approach
  National Association of State Judicial Educators (NASJE) Curriculum Resources
  • Slides
  Defending Your Courtroom
  • Slides
  New Self-Represented Services: Limited License Legal Technicians
  The Science Behind and Need for Evidence Based Sentencing and Probation
  • Slides
Wednesday, July 16
  Moral Reconation Therapy® — An Innovative Approach to Reducing Recidivism
  Pathways to Wellness: A Blueprint for Solving Problems in the Community
  • Slides
Thursday, July 17
  Keynote Address: Embracing the Courts of the Future: Why Diversity Should Matter to Courts
  • Slides
  Educational Self-Help: Creating Access to Justice in a Multi-Cultural Community
  Equal Justice Through Technology
  • Handouts:
  Facing the Challenges of an Electronic Court Environment: The Arizona Experience
  Keynote Follow up
  • Slides
  Language Access: Building on Success for the Future
 

2014 Midyear Conference, February 9-12
Embracing the Courts of the Future
Savannah, GA
 

Presentation Materials
     
Monday, February 10  
     
Keynote Address: Leading for Results for 2020 and Beyond (Middleton)
Keynote Follow-Up: Civility and Diversity for 2020 and Beyond (Middleton)
The Court Administrator: Preparing Future Skills (Cornell)
Advocacy for Court Funding (Dudgeon, Erenberg, Rutledge)
Operational-Based Performance Measure: Ensuring Quality in Changing Times (Ouren)
Shared Interest Group #1: Immigration and LEP (Thoennes III)  
Shared Interest Group #2: Court Trends in 2025 (Kiefer, Cornell)
Shared Interest Group #3: Access to Justice through Court Technology (FACT)  
Future of Courts 2025: The Next Big Thing
KSA for Leading and Managing a Diverse Workplace (Roosevelt)
The Science Behind Employee Motivation (Griller)
Innovation Applied - Preparing for the Future (Chatz)
     
Tuesday, February 11
Keynote Address: Courts as Conversations: An Argument for Increased Engagement by Court Leaders (Graff)  
The State of New Media and the Courts: Understand, Manage, and Prepare for the Future (Davey, Salaz)
Future Trends: Courtroom Videoconferencing (Imholte, Lahey, Thoennes III)
  • Slides
Courthouse Design in the City of Streets and Squares/Meeting the Next Generation of Needs for Chatham County GA (Barnard, Karpf, Sapp)
Re-engineering: A Different Perspective (Iverson, Olson)
Extrajudicial Speech: A Way for Courts to Talk to the Press in the New Media Age (Mackenzie)
Procedural Justic for Self-Represented Litigants (Slayton)
     
The Jetsons Go To Court (Gruen)
  • Slides
     

 
2013 Conferences

2013 Annual Conference, July 14-18
"Court Management 2.0"
San Antonio Marriott Rivercenter
101 Bowie Street
San Antonio, Texas

 

 

2013 Midyear Conference February 10-12, 2013
"Making Tough Choices and Coping with Change"
 Westin Bonaventure Hotel and Suites
 Los Angeles, California

 
2012 Conferences

2012 Annual Conference July 15–19, 2012
"Promoting Improved Court Leadership and Governance"
Hilton Orlando Bonnet Creek
Orlando, Florida

 

2012 Midyear Conference February 5-7, 2012
"Transformative Governance and Leadership"
Minneapolis, Minnesota

 
2011 Conferences

2011 Annual Conference July 10-14, 2011
Joint Conference with the National Association of State Judicial Educators
"Pushing the Boundaries: Coming Together to Strengthen and Support the Administration of Justice"
Red Rock Resort
Las Vegas, Nevada

  • Attendees List is available in the Members Only section
 

2011 Midyear Conference
February 6-8, 2011
"Looking Back and Thinking Ahead: The NACM National Agenda" Baltimore Marriott Waterfront Hotel
Baltimore, Maryland

 
2010 Conferences

2010 Annual Conference
July 20 – 24, 2010
“Wisdom in Action: Proven Court Practices”
New Orleans, Louisiana

 

2010 Midyear Conference
January 31 – February 2, 2010
“Court Space, Security, and Emergency Planning”
The Broadmoor
Colorado Springs

 
2009 Conferences

2009 Annual Conference
July 7 – 11, 2009
Boston, Massachusetts

 

2009 Midyear Conference
March 8-10, 2009
“The Purposes and Responsibilities of Courts”
Marriott Portland Downtown Waterfront
Portland, OR

 
2008 Conferences

2008 Annual Conference
July 13-17, 2008 
Anaheim Marriott Hotel 
Anaheim, California

2007 Conferences

2007 Annual Conference
July 8-12, 2007 
Fairmont Chicago Hotel 
Chicago, Illinois

  • Attendee and Guest List is available in the Members Only Section
  • Speaker Handouts

 


On July 12, NACM’s 2006-2007 president, Skip Chesshire (right), passed the
gavel to Paul Burke, NACM’s 2007-2008 president. 

 

2007 Midyear Conference
February 11-13, 2007
The Roosevelt Hotel
New York, New York

 
2006 Conferences

2006 Annual Conference
July 9-13, 2006
Marriott Harbor Beach Resort
Fort Lauderdale, Florida

 

2006 Midyear Conference
January 29-31, 2006
The Broadmoor
Colorado Springs, Colorado

 
2005 Conferences

2005 NACM Midyear Conference

February 12-15, 2005
Beau Rivage Hotel
Biloxi, Mississippi

 

2005 NACM Annual Conference

July 10-14, 2005
Hyatt Regency Hotel
San Francisco, California

 
2004 Conferences

2004 NACM Annual Conference
July 11-15, 2004 
Gaylord Opryland Texan Resort and Convention Center
Grapevine, Texas

 
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