2019 NACM Annual Conference

July 21-25, Las Vegas, NV
Courts and Society: Creating Public Trust Through Engagement and Innovation

Agenda & Handouts

Videos

2019 NACM Midyear Conference

February 10-12, Little Rock, AR
Advancing Today's Courts to Meet the Challenges of Tomorrow

Agenda & Handouts

Videos

2018 NACM Annual Conference

July 22-26, Atlanta, GA
Mind the Gap: The Power of Active Engagement

Agenda & Handouts

Videos

2018 NACM Midyear Conference

February 11-13, Orange County, CA
Bridging the Gap: The Power of Strategic Collaboration

Agenda & Handouts

Videos

2017 NACM Annual Conference in Partnership with IACA

July 9-13, Arlington, VA
Excellence on a Global Scale

Schedule | CLE Form | Agenda & Handouts (Click on session you are interested in and any available handouts will be listed below the presenters.)

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2017 Midyear Conference

February 5-7, Portland, OR Improving the Public's Trust and Confidence in the Judiciary

Monday, February 6  Plenary

Community Engagement in the State Courts (Introduction: Vicky Carlson, NACM President-Elect Speakers: James D. Gingerich, Director, Administrative Office of the Courts, Little Rock, AR Hon. Jimmie Edwards, Circuit Judge, 22nd Judicial Circuit, St. Louis, MO Rev. Aundreia Alexander, Esq., Associate General Secretary for Justice and Peace, National Council of Churches of Christ, USA, Washington, DC Hon. Ronald B. Adrine, Presiding Judge, Cleveland Municipal Court, Cleveland, OH) 

Handout

A Path Toward Racial Equity 
(Speakers: David Dwight IV, Catalyst, Communications and Strategy, Forward Through Ferguson)

Slides Handout 1 | Handout 2 | Handout 3 

Extending the Core® to Your Court: Public Trust and Confidence and Public Relations
(Speakers: Kathryn Griffin, NACM Board Member & Court Administrator, St. Joseph County Circuit, Probate Court, Centreville, MI Kevin Bowling, NACM Past President & Court Administrator, 20th Circuit Court, Grand Haven, MI Alfred Degrafinreid II, NACM Board Member & Chief Deputy Clerk, Chief Administrative Office, Office of the Criminal Court Clerk, Nashville and Davidson County, Nashville, TN)
Slides 

Judicial Performance Evaluations by the Public: A Critical Element of Public Trust
(Speakers: Marcus W. Reinkensmeyer, Director of Court Services, Administrative Office of the Courts, Arizona Supreme Court, Phoenix, AZ Kent Batty, Court Administrator (retired), Pima County Superior Court, Tucson, AZ Marcy Podkopacz, Director of Research and Business Practices Divisions, Fourth Judicial District Court of Minnesota, Minneapolis, MN)
Slides Handout 1 | Handout 2 | Handout 3 

The End of Debtors’ Prisons: Effective Court Policies for Successful Compliance with Legal Financial Obligations
(COSCA 2016 Policy Paper) (Speakers: Casey Kennedy, Director, IRM, Office of Court Administration, Austin, TX Michael Sommermeyer, Public Information Officer, Nevada Appellate Courts, Las Vegas, NV)
Slides 

Let Social Media & Technology be your PIO!
(Speakers: Casey Kennedy, Director, IRM, Office of Court Administration, Austin, TX Michael Sommermeyer, Public Information Officer, Nevada Appellate Courts, Las Vegas, NV)
Slides 

Our Changing Community: Trust and Confidence in a Time of Shifting Demographics
(Speakers: Peter C. Kiefer, Civil Court Administrator, Maricopa Superior Court, Phoenix, AZ Phillip Knox, Principal, KSA Consulting Solutions, LLC, Phoenix, AZ )
Slides Handout 1 | Handout 2 | Handout 3 

The Court Administrator’s Role in Improving Public Trust and Confidence: Activism, Assessment and Accountability
(Speakers: Janet Cornell, Court Consultant, Phoenix, AZ)
Slides | Handouts 

User-Friendly Courts Guide: An Essential Resource for Court Managers Seeking to Enhance Public Trust and Confidence
(Speakers: Renee Danser, District Court Administrator, 43rd Judicial District of Pennsylvania, Stroudsburg, PA James Beight, Director Justice Architecture, Dewberry, Fairfax, VA Sue Humphreys, Director, Industry Relations, equivant, Englewood, FL)
Slides | Handouts 

Legal advice and information—what managers and supervisors need to know
(Speakers: John Greacen, Principal, Greacen Associates, LLC, Regina, NM)
Slides | Illinois policy Colorado directive 

Minimizing Bias and Improving Access to the Courts: LGBT Perspectives
(Lisa Cisneros, LGBT Program Director, California Rural Legal Assistance, Inc., Watsonville, CA Ming Wong, Supervising Helpline Attorney, National Center for Lesbian Rights, San Francisco, CA)
Slides | Handouts 

Special Interest Group (SIG) NACM Talks for Professional Development
(Facilitators: Roger Rand, It Manager, Multnomah OR Judicial Dept., Portland, OR Ellen Haines, Applications Training Supervisor, Multnomah OR Judicial Dept., Portland, OR)
Slides 

Special Interest Group (SIG) Small Courts: You Are Not Alone!
(Facilitator: Dawn Williams, Administrator, Bremerton Municipal Court, Bremerton, WA)

Slides

Tuesday, February 7 Plenary

National Task Force on Fines, Fees, and Bail Practices
(Speakers: Jeff Chapple, Court Administrator, O’Fallon Missouri Municipal Court, O’Fallon, MO Scott Griffith, Director of Research and Court Services, Texas Office of Court Administration, Austin, TX Yolanda L. Lewis, District Court Administrator, 5th JAD, Superior Court of Fulton County, Atlanta, GA ) 
Slides | Handout | Media 

Don’t be afraid to go there: How to use Self-assessment, Community Outreach, and Training to Improve Access to Justice in your court
(Speaker: Speakers: Judge Adrienne Nelson, Multnomah Circuit Court, Portland, OR Barbara Marcille, Trial Court Administrator, Multnomah Circuit Court, Portland, OR Roger Rand, Information Technology Manager, Multnomah Circuit Court, Portland, OR)
Slides 

Language Access Beyond the Courtroom
(Speakers: Speakers: Jacquie Ring, Manager, Language Access Services, National Center for State Courts, Arlington, VA Cristina Llop, Attorney and Certified Interpreter, Occidental, CA)
Slides 

Meeting the Challenge of High-Volume Civil Dockets
(Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, Williamsburg)
Slides 

Why Does That Court Have All of Those Cool Public Service Tools and I Don’t? Getting the Right People in Your IT Shop! Presented by Court Information Technology Officers Consortium (CITOC)
(Speakers: Speakers: Heather Pettit, Chief Information Officer, Contra Costa Superior Court, Martinez, CA Shannon Stone, HR Director/Attorney, Contra Costa Superior Court, Martinez, CA)
Slides 

Evidence-Based Practices and Access to Justice
(Speakers: Christopher Griffin, Research Director, Access to Justice Lab, Harvard Law School Ericka Rickard, Associate Director of Field Research, Access to Justice Lab, Harvard Law School)
Slides | Handout 1 | Handout 2 

New Issues in High-Profile Trial Management
(Speakers: Beth Riggert, CCPIO President & Communications Counsel, Supreme Court of Missouri, Jefferson City, MO Rick Pierce, Judicial Programs Administrator, Administrative Office of PA Courts, Mechanicsburg, PA)
Slides 

No Time to Waste, Bridging the Service Gap in High-Volume Court Functions
(Speakers: Amber Emery, Criminal Operations Manager, Multnomah County Circuit Court, Portland, OR Nancy Harlan Crean, Civil Operations Manager, Multnomah County Circuit Court, Portland, OR Bud Lee, Administration Services Manager, Multnomah County Circuit Court, Portland, OR)
Slides 

The Color of Justice: Promoting Public Trust and Confidence through the Improvement of Workforce Diversity
(Speakers: James D. Gingerich, Director of the Arkansas Administrative Office of the Courts)
Slides Media | Resource

Lunch and Plenary: The 100% access movement — What is it and where is it going?
(Speaker: Hon. Laurie D. Zelon, Justice, California Court of Appeal, Second Appellate District, Div. 7, Los Angeles, CA) 
 Handouts

2016 Annual Conference
July 11-14, Pittsburgh, PA
Making Connections: Integrative Leadership and Court Performance

	Presentation	Materials
Monday, July 11
	Plenary: Challenges and Solutions on Fines, Fees and Bail Practices (Speakers: Hon. Maureen O’Connor, Chief Justice, Supreme Court of Ohio, Columbus, OH and Laurie Dudgeon, Director, Kentucky Administrative Office of the Courts, Frankfort, KY)	Handouts
	Call to Action: Achieving Civil Justice for All (Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, National Center for State Courts, Williamsburg, VA and Brittany Kauffman, Director of the Rule One Initiative at IAALS, the Institute for the Advancement of the American Legal System)	Slides Handout 1 Handout 2 Handout 3
	Critical Communications: Bridging the Gap Between IT and Court Managers – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Casey Kennedy, Director, Information Services, Office of Court Administration, Austin, TX, Laurie Dudgeon, Director, Kentucky Administrative Office of the Courts, Frankfort, KY, and Thomas Clarke, Vice President, Research & Technology, National Center for State Courts, Williamsburg, VA)	Slides
	Extending the Core to your Court: Governance and Purposes and Responsibilities of Courts (Speakers: Kathryn Griffin, Court Administrator, St. Joseph County Circuit/Probate Court, Centerville, MI, Raymond L. Billotte, Court Administrator, Superior Court of Arizona in Maricopa County, Phoenix, AZ, and Jude Del Preore, Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)	Slides 1 Slides 2 Slides 3
	New Resources for Courthouse Design and Post-Occupancy Evaluation (Moderator: Marcus Reinkensmeyer, Director of Court Services, Administrative Office of the Courts, Arizona Supreme Court, Phoenix, AZ, Jay Farbstein, President, Jay Farbstein & Associates, Inc. Pacific Palisades, CA, Daniel J. Hall, Vice President, Court Consulting Services, National Center for State Courts, Denver, CO, and Erin Persky, Justice Planner, Jay Farbestein & Associates, Inc., San Diego, CA)	Handout 1 Handout 2 Slides
	Participatory Defense: Family and Community Involvement in the Courts  (Speaker: Raj Jayadev)
	State of the State Courts: 2015 Poll (Speakers: Jonathan Mattiello, Executive Director, State Justice Institute, Reston, VA, Jesse Rutledge, Vice President, External Affairs, National Center for State Courts, and Stephanie Hess, Director of Court Services, Supreme Court of Ohio, Columbus, OH)	Slides Handout 1 Handout 2
	Plenary: Engaging with Minority and Economically Disadvantaged Communities (Speakers: Paulette Brown, ABA President, Locke Lord Edwards, Morristown, NJ and Hon. Jimmie Edwards, Circuit Judge, 22nd Judicial Circuit, St. Louis, MO)	Handout
	Aligning Business and Technology: Court Governance Models as Effective Tools – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Snorri Ogata, Chief Information Officer, Superior Court of Los Angeles, Los Angeles, CA and David Slayton, Administrative Director, Office of Court Administration, Austin, TX)	Slides
	Court Communications: NOT Optional (Moderator: Nick Sudzina, Court Administrator, Tenth Judicial Circuit Court, Bartow, FL. Panelists: Gay Lynne Inskeep, Trial Courts Administrator, 6th Judicial Circuit, St. Petersburg, FL, Michelle Kennedy, Communications Director, 18th Judicial Circuit, Vera, FL, Tricia Knox, Senior Court Operations Consultant, Florida Supreme Court, Tallahassee, FL, and Eunice Sigler, Director, Office of Government Liaison, 11th Judicial Circuit, Miami, FL)	Slides
	From Data to Doing – Creating Decision Making Tools for a 21st Century Court (Speakers: John Matyasovsky, Systems Analyst & Project Manager, Fifth Judicial District of Pennsylvania, Pittsburgh, PA, Melanie King, Juvenile Justice Planner, Allegheny County Adult Probation, Pittsburgh, PA, Kathryn Collins, Research & Quality Assurance Manager, Allegheny County Adult Probation and Parole, Pittsburgh, PA, and Courtney Chorba, Problem-Solving Court Coordinator, Allegheny County Adult Probation, Pittsburgh, PA)	Slides
	Reimagining Courts: A Design for the 21st Century (Presenter: Thomas Clarke, Vice President, Research & Technology, National Center for State Courts, Williamsburg, VA)	Slides
	The Role of Court Managers in Ensuring the Right to Counsel (Moderator: Preeti P. Menon, Interim Director Project Director, Right to Counsel Initiative, American University, Washington, DC. Panelists: Geoffrey T. Burkhart, Attorney & Project Director, American Bar Association, Chicago, IL and Marea L. Beeman, Director, Research Initiatives, Defender Legal Services, National Legal Aid and Defenders Association, Washington, DC)	Slides 1 Slides 2
	U.S. Department of Justice Updates: Working Together Toward Criminal Justice Reform (Speaker: Chiraag Bains, Senior Counsel to the Assistant Attorney General, Civil Rights Division, U.S. Department of Justice, Washington, DC)
	Administering the Courts in a Time of Criminal Justice Reform (Speakers: Peter Coolsen, Court Administrator, Criminal Division, Circuit Court of Cook County, Chicago, IL and Ali Abid, Criminal Justice Policy Analyst, Chicago Appleseed Fund for Justice, Chicago, IL)	Slides
	Identifying and Responding to Court Trends: The Next Ten Years (Speakers: Phillip Knox, Deputy Court Administrator, Maricopa County Superior Court, Phoenix, AZ and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ)	Slides
	Preparing for a Pandemic: An Emergency Response Benchbook and Operational Guidebook for State Court Judges and Administrators  (Speaker: Hon. Charles C. LaVerdiere, Chief Judge, Maine Judicial Branch, Augusta, ME)	Slides
	Problem Solving Courts in the 21st Century (COSCA)  (Speaker: David Slayton, Administrative Director, Office of Court Administration, Austin, TX)	Slides Handouts
	Re-engineering Prioritized Services: How Dedicated Experts and the Use of Technology Benefit Customer Service (Speakers: Krista Sandhoefner, Court Operations Supervisor, Fourth Judicial District Court of Minnesota, Minneapolis, MN, Katie Brey, Sr. Administrative Manager, Fourth Judicial District Court of Minnesota, Minneapolis, MN, and Sarah Lindahl-Pfieffer, Deputy District Court Administrator, Fourth Judicial District Court of Minnesota, Minneapolis, MN)	Slides
	Using Court Statistics and Data Dashboards to Lead State Courts (Speakers: Kim Nieves, Director of Research & Statistics, Administrative Office of PA Courts, Philadelphia, PA and Amy Cesaro, Director of Information Technology, Administrative Office of the PA Courts, Harrisburg, PA)
Tuesday, June 12
	Plenary: Collaborative Leadership: Ferguson and Beyond (Speakers: Hon. Patricia Breckenridge, Chief Justice, Supreme Court of Missouri Hon. Gary W. Lynch, Judge, Missouri Court of Appeals, Bolivar, MO, Rev. Dr. Starsky D. Wilson, President & CEO, Deaconess Foundation, St. Louis, MO, and Hon. Booker T. Shaw, Judge (ret.), Thompson Corburn LLP, St. Louis, MO)	Handout 1 Senate Bill 572
	Court Leaders as Internal Consultants (Speaker: Janet Cornell, Consultant, Phoenix, AZ)	Slides
	Creating the Administrative Infrastructure to Support Civil Justice Reform (Speakers: Paula Hannaford-Agor, Director, NCSC Center for Jury Studies, National Center for State Courts, Williamsburg, VA, Julie Howard, Clerk of Court (Ret.), NH Judicial Branch, Lee, NH, Debra Moore, District Court Administrator, Utah Administrator of the Courts, Salt Lake City, UT, and Nathan Jensen, Director of Court Administration, Montgomery County, Conroe, TX)	Slides 1 Slides 2 Slides 3 Handouts
	Evaluation and Policy Decisions in Alternative Dispute Resolution: Partnerships Across the State (Speakers: Jamie Walter, Director of Court Operations, Administrative Office of the Courts, Annapolis, MD and Jonathan Rosenthal)	Slides ADR Research Report Handouts
	Extending the Core to Your Court: Governance and Purposes & Responsibilities of Courts (Speakers: Kathryn Griffin, Court Administrator, St. Joseph County Circuit/Probate Court, Centerville, MI, Raymond Billotte, Court Administrator, Superior Court of Arizona in Maricopa County, Phoenix, AZ, and Jude Del Preore, Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)	Slides 1 Slides 2 Slides 3
	The Profession of Court Administration – Ethics and the Learning Organization (Speakers: Hon. Susan Sabers, Circuit Court Judge, 2nd Judicial Circuit, Sioux Falls, SD, Karl Thoennes, Court Administrator, 2nd Judicial Circuit, Sioux Falls, SD, and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ)	Slides Handout
	The Role of Court Administrators and Clerks in Developing Effective Partnerships to Close the Access to Civil Justice Gap @ Rooms 301 & 302 (Recording) (Moderator: Renee Danser, Court Administrator, 43rd Judicial District of Pennsylvania, Stroudsburg, PA. Panelists: Katherine Alteneder, Director, Self-Represented Litigation Network, Washington, DC, Erica L. Woodford, Esq., Bibb County Superior Court Clerk, Macon, GA, and Amy M. Ross, Assistant Administrator, Fifth Judicial District of Pennsylvania Court of Common Pleas, Family Division)	Slides
	Plenary: American Judicial Power: The State Court Perspective (Speakers: Michael L. Buenger, Administrative Director, Supreme Court of Ohio, Columbus, OH Hon. Paul J. DeMuniz, Chief Justice (ret.), Oregon Supreme Court, Salem, OR)
	Administering the Courts in a Time of Criminal Justice Reform (Speakers: Peter Coolsen, Court Administrator, Criminal Division, Circuit Court of Cook County, Chicago, IL, and Ali Abid, Criminal Justice Policy Analyst, Chicago Appleseed Fund for Justice, Chicago, IL)
	Building a Connected Court – Increasing Access Online (Speakers: Denise McCrimmon, Court Administrator, 54B District Court, East Lansing, MI and Nicole Evans, Deputy Court Administrator, 54B District Court, East Lansing, MI)	Slides
	Data Quality is Everyone’s Job (Speaker: Diane Robinson, Director of Research & Justice Statistics, Arkansas Administrative Office of the Courts, Little Rock, AR)	Slides
	Identifying and Responding to Court Trends: The Next Ten Years (Speakers: Phillip Knox, Deputy Court Administrator, Maricopa County Superior Court, Phoenix, AZ and Peter Kiefer, Civil Court Administrator, Maricopa County Superior Court, Phoenix, AZ)	Slides
	Language Access: Measuring and Managing Cases with Interpreters (Speakers: Richard Schauffler, Director, Research Services, National Center for State Courts, Williamsburg, VA Matthew Kleiman, Senior Court Research Associate, National Center for State Courts, Williamsburg, VA, Anabel Romero, Superior Court Manager, Orange County Superior Court, Santa Ana, CA, and Charlene Watkins, Foreign Language Services Coord., Dept. of Judicial Services, Office of the Executive Secretary, Supreme Court of VA, Richmond, VA)	Slides
	Plenary Follow-up: American Judicial Power: The State Court Perspective (Speakers: Michael L. Buenger, Administrative Director, Supreme Court of Ohio, Columbus, OH and Hon. Paul J. DeMuniz, Chief Justice (ret.), Oregon Supreme Court, Salem, OR)	Link to Book
	Shared Interest Group – Adult Drug Courts: Incorporating the New Standards Into Practice (Facilitator: Amanda Stites, Court Services Manager, Texas Office of Court Administration, Austin, TX)
	Shared Interest Group – Human Trafficking: State Courts Taking Action (Facilitator: David Slayton, Administrative Director, Office of Court Administration, Austin, TX)	Slides Handout
	Shared Interest Group: Mentoring for NACM Members (Facilitators: Sarah Couture, Paralegal, Florida 13th Judicial Circuit, Tampa, FL, Jeffrey Tsunekawa, Judicial Operations Manager, Seattle Municipal Court, Seattle, WA and Mark Weinberg, Court Administrator, 7th Judicial Circuit of Florida, Daytona Beach, FL)	Slides
	Shared Interest Group: NACM Strategic Planning (Facilitators: Paul DeLosh, Director of Judicial Services, Supreme Court of Virginia, Richmond, VA and Michele Oken, Administrator, Los Angeles Superior Court, Civil Operations, Los Angeles, CA)
Wednesday, July 13
	Bail Reform in New Jersey and Elsewhere: Case Studies on the Elements Involved in Instituting Major Change in a Statewide Court System (Speakers: Shannon DeNise-Budenas, Criminal Division Manager, Burlington County Superior Court, Mt Holly, NJ and Greg Lambard, Vicinage Chief Probation Officer, NJ Superior Court, Burlington Vicinage, Mt Holly, NJ)	Slides Webinar
	Technology Trends and the Role of Court Managers in Promoting Change – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Iwersen, Chief Information Officer, Idaho Supreme Court, Boise, ID, Paul Embley, Director of Technology Services/CIO, National Center for State Courts, Williamsburg, VA, and Joe Wheeler, Senior Partner, MTG Management Consultants LLC, Seattle, WA)	Slides Slides 2 Slides 3
	The Conservatorship Accountability Project (CAP): Using Software and Data to Modernize Processes (Moderator: Brenda Uekert, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA. Panelist: Cathy Boyko, CAAP Program Manager, Minnesota Judicial Branch, Ramsey, MN, Erica Costello, Staff Attorney, Indiana Supreme Court, Indianapolis, IN, Jeffery Rinard, Director, Office of Court Administration, Austin, TX, and David Boyd, State Court Administrator, Iowa Judicial Branch, Des Moines, IA)	Handout Slides
	Working with Tribal Courts: Effective Strategies for Court Administrators in the State Courts (Speakers: Hon. Carrie Garrow, Chief Appellate Judge, St. Regis Mohawk Tribal Court, Liverpool, NY and Sarah Reckess, Director, Syracuse Office and Tribal Courts Technical Assistance)	Slides
	Shared Interest Group – Veterans Treatment Courts (Facilitator: Caroline Cooper)	Handouts
	Shared Interest Group – Justice Reinvestment (Facilitator: Carl Reynolds)	Slides
	Criminal Cases: Caseflow Management in Trial Court and Appellate Courts (Panelists: Brian Ostrom, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA,  Scott Graves, Court Research Associate, National Center for State Courts, Williamsburg, VA, and Nicole Waters, Principal Court Research Consultant, National Center for State Courts, Williamsburg, VA)	Slides
	Navigating Separation of Powers Speaker: Carl Reynolds, Senior Legal and Policy Advisor, Council of State Governments, Justice Center, Austin, TX and Patti Tobias, Principal Court Management Consultant, National Center for State Courts, Denver, CO)	Slides
	The Critical Role of IT in Improving Courts: What Court Managers Should Expect – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Bowling, Court Administrator, 20th Circuit Court, Grand Haven, MI, Heather Pettit, Chief Information Officer, Contra Costa Superior Court, Martinez, CA, and  Hon. Jonathan Hein, Judge, Darke County Court of Common Pleas, Greenville, OH)
	Why Care? This Case is Important to Someone! Speakers: Dale Kasparek, Principal Court Management Consultant, National Center for State Courts, Williamsburg, VA, Hon. Gary A. Graber, Town Justice, State of New York, Darien, NY, and Duane Kokesch, Director, National Traffic Law Center, National District Attorney’s Association, Alexandria, VA)	Slides
Thursday, July 14
	Plenary: The Moment You Can’t Ignore: Using Culture to Drive Strategic Change (Speaker: Barry Dornfeld, Principal, CFAR, Philadelphia, PA)	Slides
	Plenary Follow-up: Tools for Leading Loosely Coupled Systems (Moderator: Barry Dornfeld, Principal, CFAR, Philadelphia, PA)	Slides Handout 1 Handout 2 Handout 3
	Procedural Justice in Action: Case Studies from the Field (Speakers: Emily Gold LaGratta, Deputy Director, Technical Assistance, Center for Court Innovation, New York, NY, John Meeks, Vice President, ICM, National Center for State Courts, Williamsburg, VA, and Tom McCaffrey)	Slides
	Reimagining Dependency Courts: Pennsylvania’s Children’s Roundtable and Other State Strategies (Moderator: Nora Sydow, Senior Court Management Consultant, National Center for State Courts, Williamsburg, VA. Panelists: Hon. Kim Berkeley Clark, Judge, Court of Common Pleas, 5th Judicial District of PA, Pittsburgh, PA, Jeff Hall and Mary Quinlan)	Slides
	The Critical Role of IT in Improving Courts: What Court Managers Should Expect – Presented by Court Information Technology Officers Consortium (CITOC) (Speakers: Kevin Bowling, Court Administrator, 20th Circuit Court, Grand Haven, MI, Hon. Jonathan Hein, Judge, Darke County Court of Common Pleas, Greenville, OH, and Casey Kennedy, Director, Information Services, Office of Court Administration, Austin, TX)
	Visualizing Momentum: A Tool for Robust Civil Case Management (Speakers: Shelly Spacek Miller, Court Research Analyst, National Center for State Courts, Williamsburg, VA and Margaret Hagan)	Slides
	What Would a User-Friendly Court Experience Look Like? Find Out From a UX Engineer Who Develops User-Friendly Processes For A Living (Moderator: Katherine Alteneder, Coordinator, Self Represented Litigation Network (SRLN), Washington, DC Panelist: Matthias Burton John Greacen, Principal, Greacen Associates, LLC, Regina, NM and Stacey Marz, Director, Family Law Self-Help Center, Alaska Court System, Anchorage, AK)	Slides 1 Slides 2 Handout
	Endnote @ Spirit of Pittsburgh Ballroom (Speakers: Kate Fogarty (ECP), District Court Administrator, Fourth Judicial District Court of Minnesota, Minneapolis, MN and Jude Del Preore (NACM Past President),Trial Court Administrator, Superior Court of New Jersey, Burlington County, Mt. Holly, NJ)

2016 Midyear Conference
February 14-16, Mobile, Alabama
Extending Out From the Core: The Profession in Practice

 

	Presentation	Materials
Monday, February 15
	Keynote Address: Justice for the Poor-Ensuring A Fair Judicial Process For All @ Mobile Bay Ballroom (Speaker: Sam Brooke)	Slides Handout 1 Handout 2 Handout 3 Handout 4 Handout 5 Handout 6 Handout 7 Handout 8 Handout 9 Handout 10
	Keynote 2 Address: Perception is All There Is: How to Use Six Powerful (and Subtle) Non Verbal Behaviors to Influence and Persuade (Speaker: Linda Talley)	eNewsletter
	Court RX: Court Leaders As A Turn-Around Manager (Speaker: Janet Cornell)	Slides
	Employee Engagement: A Practical Approach (Speakers: Raymond Billotte, Danna Quinn, Cindy Reid & Brenda Wagenknecht-Ivey)	Slides
	Keynote 1 Follow-up: Justice for the Poor: From Theory to Practice (Speaker: Sam Brooke)	Slides
	Keynote 2 Follow-up: Impression Management: Judicious Decisions for Interacting with Others (Speaker: Linda Talley)	Slides
	Shared Interest Group: Adult Drug Courts: Incorporating the New Standards Into Practice (Facilitator: Amanda Stites)	Slides Handout 1 Handout 2 Handout 3
	Shared Interest Group: Human Trafficking: State Courts Taking Action (Facilitator: David Slayton)	Slides
	Shared Interest Group: Veterans' Treatment Courts: What Makes Them Different From Other Adult Problem-Solving Courts (Facilitators: Caroline Cooper and Hon. Robert T. Russell, Jr.)	Slides Handout 1 Handout 2 Handout 3 Handout 4
Tuesday, February 16
	Keynote Address: Pretrial Justice Reforms: A National Perspective (Speaker: Timothy Murray)	Slides
	From Silo To System: What Makes A Criminal Justice System Operate Like A System? (Speaker: Elaine Borakove)	Slides
	Improving Yourself and Your Court through Research (Moderator: Scott Griffith Panelists: Alexis Allen, Margaret Allen, Russell Brown, Neil Nesheim, Cheryl Stone, Connie Hickman Tanner, Victoria Vasquez)	Research Papers: R. Brown A. Allen M. Allen N. Neisheim C. Stone C. H. Tanner V. Vasquez
	Meeting Technology Changes Head On: Advice From A Leadership Perspective (Speakers: Rod Olson, Chris Iverson & Dexter Thomas)	Slides
	Mindful Court Administrator (Speakers: Lance Wilson & Ken Gardner)	Slides
	Extending the NACM CORE to Your Court (Moderator: Paul DeLosh Speakers: Janet G. Cornell & T.J. BeMent)	Slides
	Improving Business Practices: Research & Lessons (Speakers: Matthew Johnson & Marcy Podkopacz)	Slides
	Meeting the Challenges of the New Civil Landscape: Recommendations for State Courts from the CCJ Civil Justice Committee (Speakers: Sherri Carter, Paula Hannaford & Hannah Lieberman)	Slides Handout 1 Handout 2 Handout 3
	Using Remote Technology To Deliver Services to Self-Represented Litigants (Speakers: John Greacen, Maria Livingston & Katherine Alteneder)	Slides
	Conference Endnote (Speaker: Kevin Bowling & Sarah Couture)

2015 Annual Conference, July 12-16
Committed To Excellence: Yesterday, Today, And Tomorrow
Louisville, KY

	Presentation	Materials
Monday, July 13
	Keynote Address: Ethical Intelligence (Speaker: Dr. Bruce Weinstein)	Slides Handout
	Achieving Excellence: Walk the Talk as a Court Leader (Speaker: Janet Cornell)	Slides
	Adult Guardianship WINGS Initiatives (Presenters: David Slayton, Amanda Stites and Erica Wood)	Slides 1 Slides 2
	Human Trafficking and Prostitution: Part 1 (Speaker: Hon. Paul Herbert)	Slides
	Innovative Courts Encourage Dissent (Speaker: Hon. Kevin Burke)	Slides Handout
	Keynote Follow Up: The Good Ones: Ten Crucial Qualities of High-Character Employees (Speaker: Dr. Bruce Weinstein)	Slides Handout
	The Role of Quasi Judicial Officers (Speakers: Hon. Richard Eadie, Paul Sherfey and Mark Weinberg)	Slides
	COSCA Policy Paper 2014: Four Essential Elements Required to Deliver Justice in Limited Jurisdiction Courts in the 21st Century (Speaker: Arthur Pepin)	Slides
	Juvenile Court Data Sharing: A Case Study and Lessons Learned (Speakers: Kevin Bowling and Sandra Metcalf)	Slides
	Making the Case for Judicial Tools (Moderator: Yolanda Lewis)(Panel: Jean Bousquet, Laurie Dudgeon, and Hon. Constance Russell)	Slides
	NACM Core (Speakers: Mark Bittner and Joseph Wheeler)	Slides
	Why Don't They Understand? Getting Beyond the Obstacles in Integrated Justice Information Systems (Speakers: Mark Bittner and Joseph Wheeler)	Slides
	Why Should Anyone Be Led By You? (Speakers: Hon. Patricia Costello and Gordy Griller)	Slides
	Active Shooter: Best Practices in Court Security (Speakers: J.D. Gingerich and Chelsea Woodall)	Slides
	Human Trafficking and Prostitution: Part 2 (Speaker: Hon. Paul Herbert)	Slides
	Let It Go, Change Never Bothered Me Anyway (Speakers: T.J. BeMent, Dexter Thomas, and David Wasson)	Slides
	Practical Considerations in Trying Terrorism and Other High Profile Cases (Speaker: Hon. Loretta Preska)	Slides
	Promoting Collaborative State Administrative Office and Trial Court Relationships: Do You Have What It Takes? (Moderator: Laura Klaversma)(Panel: David Boyd, Pamela Harris, David Slayton, and Patti Tobias)	Slides
	Reengineering Courts in Crisis: Lessons from Detroit (Speakers: Gordy Griller and Hon. Michael Talbot)	Slides
	Fireside Chat: 30 Year NACM Retrospective (Moderator: Scott Griffith)(Panel: Vicky Carlson, Ernie Friesen and Will Simmons)	Slides
	From Last to First: How a Training Unit Developed Excellent Court Leaders (on a Limited Budget!) (Speakers: Hector Cuevas and Amy Smith Fisher)	Slides
	Innovative Courts Encourage Dissent (Speaker: Hon. Kevin Burke)	Slides
	Trauma Informed Care (Speaker: Miriam Goodman)	Slides
	Will Courts Be Customer Driven in the Future?: Managing for Superior Customer Service (peakers: Jude Del Preore and Nina Thomas)	Slides
Tuesday, July 14
	Keynote Address: Unfinished Business: Improving Justice System Governance from the Magna Carta to Today (Speaker: Ernie Friesen)	Slides
	Building Sustainable Mental Health Courts (MHCs): Performance Based Program Standards (Speakers: Kent Batty, Marcus Reinkensmeyer and Nicole Waters)	Slides Resources Handout 1 Handout 2
	Continuous Improvement in Ottawa County, Michigan Circuit and Probate Courts: A High Performance Court Framework Perspective (Speakers: Kevin Bowling, Sandra Metcalf and Brian Ostrom)	Slides
	Designing and Evaluating Non-Lawyer Legal Assistance Programs (Speakers: Tom Clarke and Rebecca Sandefur)	Slides 1 Slides 2
	Developing a Capital Courts Master Plan For a Rebounding Economy (Speakers: Ryan Critchfield, Robert Fisch, Belinda Powell and Hon. Eric Shepperd)	Slides
	Ensuring Digital Continuity – What's Your Plan? (Speaker: Nial Raaen)	Slides
	Keynote Follow Up: Governance in State Courts: The Judicial Council Model (Speakers: Ernie Friesen, Tim Ostby, Jeff Shorba and Hon. Teresa Warner)	Slides
	Conducting a Caseflow Analysis and Prompt Corrective Improvements (Speakers: Hon. Patricia Costello, Ernie Friesen, Gordon Griller, and Bob Wessels)	Slides
	Cyber and Information Safeguarding – Policy and Technology (Speakers: Hon. Rocky Coss and Ashwini Jarral)	Slides
	Enhancing Court Performance through Employee Engagement: A Practical Approach (Speakers: Raymond Billotte, Danna Quinn, Cindy Reid, and Brenda Wagenknecht-Ivey)	Slides
	Promoting and Expanding Language Access in State Courts (Speakers: Kathie O'Connell, Tricia Penrose and Raúl Pilling-Riefkohl)	Slides
	Reengineering to Better Serve the Self Represented: The Key to Increased Efficiency and Effectiveness in Court Operations (Speakers: Katherine Alteneder, Renee Kimball and Mike Williams)	Slides
	Shared Interest Group #1: So You Want to Speak at NACM? (Facilitator: Patricia Duggan)	Slides
	Shared Interest Group #2: Jury Managers Network (Facilitators: Paula Hanaford-Agor, and Pamela Wood)	Handout
	Shared Interest Group #3: International Court Administration (Facilitator: Norman Meyer)	Slides
	Shared Interest Group #4: Hot Topics (Facilitators: Shakeba Johnson and Alyce Roberts)	Slides
	Shared Interest Group #5: Small, Mid-Size and Rural Courts (Facilitator: Tasha Ruth)	Slides
	Shared Interest Group #6: Future NACM Board Members (Facilitator: Stephanie Hess and Dexter Thomas)	Slides Handout
	Business and Complex Litigation Courts: New Approaches to Saving Time & Money (Speakers: Ray Billotte, Hon. Pamela Dembe, Hon. Frederick Horn, and Hon. Robert Moss)	Slides
	The Courts, The Cloud and The Future (Speakers: Charles Byers, Iveta Topalova and Joseph Wheeler)	Slides
	The High Performance Court and Divorce Case Triage (Speakers: Debora Denny, Serpil Ergun, Brian Ostrom and Shannon Roth)	Slides Resource 1 Resource 2 Resource 3 Handout
Wednesday, July 15
	Know Your Red Routes! (And Other Technology Planning Tips for Today's Court Manager) (Speaker: Sue Humphreys and Chelle Uecker)	Slides
	Link Between Happiness and Excellence (Speaker: Karen Westover)	Slides
	Medically Assisted Treatment (Speaker: Orman Hall)	Slides
	Financial Planning for Retirement (Speaker: James De La Torre)	Slides
	Rebuilding (Broken?) Public Trust in State Courts (Speakers: Laurie Dudgeon, Jonathan Mattiello, and Jesse Rutledge)	Slides
Thursday, July 16
	Keynote Address: The Neuroscience of Decision-Making in Court Management: Part I, Defining the Challenges (Speaker: Kimberly Papillon)	Presentation materials unavailable. Speaker has not yet provided them.
	Exposing & Correcting an American Tragedy: The Absence of Affordable, Accessible Civil Justice (Speakers: Hon. Jerome Abrams, Hon. Jennifer Bailey, and Hon. Gregory Mize)	Slides
	How High Performing Courts Use Their Websites to Engage the Public (Speakers: Jenny Bunch, Brett Howard, Casey Kennedy and Robin Sweet)	Slides
	Human Resources Update (Speakers: Justin Capps and Jason McGinnis)	Slides Resource
	Keynote Follow Up: The Neuroscience of Decision-Making in Court Management: Part II, Concrete Solutions (Speaker: Kimberly Papillon)	Presentation materials unavailable. Speaker has not yet provided them.
	Managing Counselors and Mediators (Presenter: Billie Jo Garcia)	Slides
	Will Courts Be Customer Driven in the Future?: Managing for Superior Customer Service (Speakers: Jude Del Preore and Nina Thomas)	Slides
	Closing Plenary/End Note Session (Endnote speakers Sarah Brown-Clark and Janet Cornell)	Slides

2015 Midyear Conference, February 8-10
Founded in Tradition, Focused on the Future
Lost Pines, TX

	Presentation	Materials
Monday, February 9
	Keynote Address: Integrity: The Foundation of Public Trust and Confidence (Presenter: Judge John M. Cleland)	Slides
	Core Competence: Using Data to Demonstrate Accountability and Court Performance (Presenters: Carl Reynolds and Jessica Tyler)	Slides
	Emerging Best Practices for Addressing Human Trafficking Involved Cases in the State Courts (Presenters: Miriam Goodman, John A. Martin, Jonathan Mattielo, and Steven Weller)	Slides
	Keynote Followup: Integrity in Your Court: Just How Sure Are You? (Presenter: Judge John M. Cleland)	Slides
	Recent Research on Self-Represented Litigants (Moderator: Renee L. Kimball; Panelists: John M. Greacen, Natalie Knowlton, and Angela Tripp)	Slides
	Shared Interest Group #3: Problem Solving Courts: Drug Courts	Handout
	What Does the Upsurge in the Numbers of Unaccompanied Immigrant Children Entering the United States Mean for the State Courts? (Panelists: John A. Martin, David W. Slayton, and Steven Weller)	Slides
	You Want Justice With That? What Court Employees Need to Know (Presenter: Margaret R. Allen)	Slides
Tuesday, February 10
	Keynote Address: Keeping the Courts Relevant (Presenter: Rebecca Love Kourlis)	Slides
	Bridging the Gap: A Conversation with Non-Profits (Moderator: Scott C. Griffith; Panelists: Elaine Borakove, Rebecca Love Kourlis, Jonathan Mattielllo and Mary McQueen)	Slides
	FACT Forum	Poll Results
	How Court Managers Can Improve Procedural Fairness and Performance of Court Appointed Professionals (Presenters: William M. Delisio and Holly Panetta)	Slides Handout 1 Handout 2
	Successful Collaboration: The Challenges and Opportunities (Speakers: Madelynn Herman and Don Reinhardt)	Slides Handout 1 Handout 2
	E-Filing and Self-Represented Litigants (Speaker: Michael L. Bridenback, Karl E. Thoennes III and Kent V. Wirth)	Slides
	Our Culture and Our Courts (Speakers: Peter C. Kiefer and Phillip Knox)	Slides Handout
	Sovereign Citizens: Current Trends and Solutions (Presenters: Jude Del Preore, Michelle Smith, and Nina Thomas)	Slides
	Teaching Due Process to Court Staff: How and Why? (Speaker: Nancy Fahey Smith)	Slides Handout 1 Handout 2 Handout 3 Handout 4 Handout 5
	Conference Endnote (Speakers: Kevin J. Bowling and Jude Del Preore)	Slides